Paid over 2 grand for a new heater core on a 2012 vehicle. Didn't fix the issue. Not even sure why…read morethey said to come pick it up, that it was fixed. They took vehicle back and kept it well over a week. Flushed the radiator 15-20 times per voicemails. Called me in to tell me still no heat but now I need a new radiator and it's not their fault. ‍ Wouldn't trust them with a matchbox car. Also, inside of car not put back together and clips broken off after heater core. Now Casey (manager) won't return my calls- it's been 11 days. Careless, inept service team. Zero integrity. I'm buying a new vehicle this month (24-26 pickup) and had they treated me right I would have bought from them.

Traded in my WORKING and RELIABLE traverse for a suburban as the kids are getting bigger and needed…read moremore room. 2 weeks after I got the suburban it started having problems where it won't start. At first it took a couple tries then started no problem. It's now progressed to not starting more than once a day. So basically if I go to work I can't get home and have to have it towed away or have someone pick me up. I've taken it to numerous repair shops and the warranty noller sold me is useless for the problem they knew it had. And now everyone says "can't find it, it started right up". I have video and screenshots showing what it does but they still "can't figure it out" = waste thousands on unnecessary work but don't actually fix the problem. I will NEVER buy another car from here. I will NEVER recommend this place. I bought my traverse off Vroom, sight unseen and didn't get ripped off this bad. Absolutely disgusting business. And they will "buy it back" but put me -$15K. Crooks. Completely. ETA: took it in for them to "fix" on multiple occasions and they couldn't figure it out. Yet in the process of trying to diagnose the problem had it on the lift multiple times. I ended up taking it to a local mechanic instead of the dealership. He put it on the lift and immediately called to tell me my right front wheel bearing was almost gone! This makes me so angry because what if my children had been in the car when it went? We could all have been seriously injured or worse!!! There was no way Noller didn't see this problem, they chose to not give a fuck and play roulette with my children's lives. Also my review doesn't show on their Facebook anymore so I screenshotted it to continue posting everywhere. Not a very trustworthy business if they can't acknowledge the negative and just show the reviews blowing smoke about them being great

I was quoted nearly a month and $3,000 to fix the ticking sound coming from my motor by other…read moreshops. Jeff and his team fixed it for significantly less and in one day. They are booked out a because they are knowable, professional, and do great work. I feel very fortunate they took on this job because I was turned down by many other shops for it being too much of a pain. I will definitely be taking my vehicles here for repairs and maintenance from now on. Thank you so much!

I brought my 2016 GMC Canyon due to an ABS fault. They were able to quickly get vehicle in and…read morefixed within a couple of days.

I love these guys. They quoted me $640 to replace my alternator. Actual charge $608. I have…read morecomplete faith that they will treat my vehicle with respect and do a complete job. They've never tried to sell me any additional things.

My excursion had a coolant leak, and we took it to complete automotive. We didn't have another car…read moreto drive since we from out of state. Jeff took care of us right away and was very fair at the price. We really appreciated his help and his hospitality. Lord willing, We are plane on moving there very soon.. so our experience with Jeff at Complete automotive just gives us one more reason to move to the great state of Montana . Thank you for your help! Larry & Lynette

We had an intermittent rattle and they found the exhaust was loose. It was a quick fix. They…read morechecked out the rest of the vehicle and found a few very minor problems that we need to watch but said did not need attention right now. Felt I got good service and the cost was reasonable.

Outstanding service. Thought A/C would need to be replaced and it just needed to be recharged…read more Greg was thorough in checking the entire system and saved me a ton of money. Will definitely be a repeat customer!! Jamie

Shop rate is $190 / hour as of April 2026 and they will try to upsell you on unnecessary services.read more

Going to Loren's for a couple of years, today the Rep came out and said "Ryan said he wouldn't…read morechange that filter it's clean." OMG, that NEVER happens. Ryan has done a great job on Betty my BMW I've had oil changes, brake flush, batteries, and a radiator. Betty came back pristine every time. Thank YOU, Loren's Auto Repair, for your awesome associate Ryan and ALL of the associates there at the front, the rides, the HONESTY. It does not get better than this, the VALUE of the service, the appointment today was beyond any expectation. YOU are just as good as Steven's Creek BMW in San Jose. Thanks again!

I've had a huge mess with the Suburban Noller ripped me off with. Kyle is the only one to actually…read moretry to fix the problem. He actually took the time to drive up to my job to catch my car doing the thing no one else has caught! He also was the only one to tell me about & fix another massive safety concern (right front wheel bearing was almost gone - the dealership would've seen this when they had it in multiple times but don't bother to say anything) and repaired that too. I won't be going anywhere else. He has definitely proven quality and safety for our family's car.

H&A Automotive is kind, communicative, and HONEST. I needed a new transmission, transfer case, and…read moreother miscellaneous repairs. Being female, mechanic shops can be a hit or a miss. H&A is a hit and made me feel taken care of and not taken advantage of. My vehicle was repaired beautifully and pricing was extremely fair. I will be using them and recommending them to anyone for a timely, reliable repair shop. Thank you H&A Automotive.

Saved us! Thank you, thank you! We are traveling from Florida in our RV. We tow a jeep, that…read morestarting making a noise. Thought we could get in fixed in Gardiner. Unfortunately, it was more than they could work on. Didn't have parts or the tools. After calling at least 5 or 6 other mechanics from Livingston to Bozeman, from dealerships to private mechanics, we finally found Chris at Northwest. We had verbal quotes all over the place and scheduling was July, September and maybe we can fit you in. My husband had called our mechanic in Florida so we knew what it should cost. We needed a new cam and follower. Apparently, this is s common problem on Jeeps with 100,000 miles. We dropped the Jeep off on a Friday with an appointment on the following Friday. We also had a written quote, (not verbal). It was risky to keep driving it so we thought it was better just to leave it at Northwest. Chris said if there was a cancellation then he would work on the Jeep. On Tuesday morning by husband received an email invoice. The Jeep was repaired, ready for pick up and within to quote. We are so thankful that there are still honest, reasonable and reliable mechanics out there. There's so much more to this nightmare, but thanks to Northwest the Jeep is back to exploring.

Very unsatisfied with the way they do business. I got my lift and tires put on with a preview…read moreinvoice sent to me showing the charges, which I was fine with. I did have to come back to put on the shock boots and a spare tire because shipping takes a long time due to the location. THEY NEGLECTED TO GIVE ME A PRVIEW OF SUBSEQUENT CHARGES. CHRIS AT THE FRONT DESK WAS ALSO VERY UNPROFESSIONAL SLAMMIMG MY KEY AND BEING VERY RUDE. I would be very cautious to come here as they may add charges without prior notification.