I was looking for a trusted locksmith and Chagrin Lock and Key, Wiley, came out and changed all my…read morelocks with durability to this day, maybe 10 years later! He was knowledgeable and trustworthy as I said and I would recommend him highly. I appreciate how neat he left the area after drilling a little and he was so enjoyable to talk with as he did the job. Great guy, great service and again, I highly recommend if you are as particular as me. He checks all the boxes!

We just moved to the Chagrin Falls area and needed the locks changed and re-keyed on our newly…read morepurchased home. Wiley responded right away and was able to recommend secure and attractive locks for our home. Even though he needed to order one set, he was able to return a few days later (on time---again) and install them with no problem. He even provided 8 matching keys. He is a true professional and is a fun guy to get to know. Use Chagrin Lock & Key whenever you need it done right the first time.

He never programme/made a key for a 2026 can am spyder due to it being so new, it all went perfect!…read moreI highly recommend Gary and a very nice personable man!

Mr. Brown does an excellent job and has the most reasonable prices!! We use him every time we need…read morea locksmith!!

* This post is updated on day two with pictures. A dispatcher called me today to ask about my…read moreservice. I explained it was terrible. She stated she was sorry to hear that but that's as far as the call went. She asked me how much I paid. No idea where she was calling from and no attempt to resolve the issue. I have now spent a couple additional hours on this second day attempting to resolve the terrible installation. Most important is that the locksmith stated that the deadbolt didn't require the strike plate on the door frame because "it locked just fine without it". The strike plate is one of the most important pieces of the deadbolt system. It's secured by 4 screws, 2 of which are extra long to make it more difficult to forcibly break through the door. When I checked the second door I observed that the wrong strike plate was installed on that door. ---------Original post below------------ I just had the worst experience. I purchased 3 sets of Kwik Key lock sets with deadbolts including an electronic deadbolt from Home Depot and informed the contractor when he called me after receiving my contact info from the 911 or 24/7 locksmith main number. When the installer arrived, I showed him the lock sets and the 3 doors. he promptly began working on the first door. He didn't explain or comment about any door or door frame conditions or possible lock set compatibility issues. He began to attempt to cut the hole for the deadbolt. After about 10 minutes of using a hole saw on the first door, he stopped and said you have a metal door it will be $250 for this door. no price given prior starting work so I was now stuck with having him continue the work. He really struggled cutting the hole into the door. Metal capped doors are very common so this shouldn't have been a surprise or be difficult. He finally "completed" the electronic deadbolt install and then moved to the second door. I checked the first install door was getting stuck on the newly installed deadbolt and wouldn't open. I called him over to check it out and he wiggled the door and it finally opened. He then stated the door strikes were the wrong type and that he didn't have the tools to recess the door strikes which is a common step with changing lock sets. He also didn't secure the door strike on the door with screws so it was loose and it rattled when the door was closed. I ended up having to get my own tools out (Dremel) and recess the strike plate myself from the door frame on this first door and will have to remove the deadbolt to fix the strike plate on the edge of the door. i then checked the second door and he again comments after starting the door that they were the wrong types of locks. He also appeared to have taken metal cutters or a saw to trim the metal ring that goes around the latch and into the door. these are standard doors and frames. the lock sets were fine. Again, sawdust and metal chips and screws everywhere and he threw away the original lockset without asking. At this point with the first door partially completed (lockset hadnt been installed yet) and the second door that requires additional rework, I said stop. I didnt want him touching anything else and to pack up and go. He repeatedly stated I must pay him $500 for what he stated was two complete doors and he wouldn't leave. I offered $300 with the rationale, not the right tools, no review of the conditions prior to starting the work, sawdust and debris everywhere. Voices were raised and shouting back and forth continued and I finally relented and said I would pay $400 out of duress because he was refusing to leave and wanted to start uninstalling what he partially installed. He still wouldn't accept $400 until I told him I was going to call the business. He then said ok but only if I paid with cash app. Not all banks allow the use of cash app and I had never used it before so after trying 4 of my different bank cards, all of which are not acceptable with cash app, and therefore not being able to pay him via cash app I said there had to be another way to pay. He immediately pulled out the "square" for Apple Pay and said it would be a $50 surcharge to use Apple Pay. I finally got him to leave after paying $400 plus the $50 apply pay surcharge under duress. No receipt. I can't locate the business anywhere, the address linked to payment is a residential address and the name of the payee didn't match the name on the address. All info for 911 locksmith or 24/7 locksmith (it appears both names are used by the locksmith) there is no local company website and the parent website is very vague and there is no way to track it get company info other than using this yelp review. it appears that 911 locksmith and 24/7 locksmith is a nationwide shell of a company with a dispatch service that connects callers to local independent contractors. My specific experience was in northeast Ohio with a "locksmith" aligned with the address on this review.

Terrible advertisement claims Triple aaa affiliated. They came out unlocked my car charged then…read moresaid $175.00 for the service. I said it's under Triple aaa and driver said they don't take Triple aaa. VERY misleading and false advertisement.

So happy to have found Dale and his team for assisting us in a full hardware change on a property…read morein Old Brooklyn. Living in Florida, Dale was great to work with. He took down all the information, was able to go out to the house and get the work done quickly. He texted us the photos of what was done and we could not be more pleased with the work. So thrilled to have found a local and honest Cleveland business that was so responsive and professional. Thank you Dale for the great job, we would love to have your kind of service down here in Jacksonville!

Let me start off by saying that Dale was amazing! I had an issue with A front door lock that has…read morebeen going on for over two years, finally I cracked and decided to call somebody. Dale was out within 24 hours! He had the issue taken care of within under two hours. The price was extremely reasonable. And he was a very friendly and trustworthy!

Jay came late on a Sunday night, price was great. He saved me money with his knowledge of locks…read more Highly recommend!

I called for help as our door from the garage into the house just stopped working for no apparent…read morereason, I called these A-Tri-Couny Lock. Fast professional service. He fixed and cleaned up any debri and Wes on his way. Nice guy, nice company. Would use again.

Hat's off to Joe for calling back even though he was out of town. We were in need of a locksmith,…read moreit was a Saturday afternoon and had been striking out calling other companies, one of which had an answering service overseas! I found Joe's site, noticed he was former military, and made the call. He called back, though he couldn't help, referred three locksmith's. Voila - within 20 minutes, we were "rescued". Joe - thank you.

Joe did a great job and was timely and coming out to get our locks changed for us. He did a great…read morejob and we would highly recommend him.

My keys got separated after a night out and i didn't realize it until i left out for a quick…read moreerrand. Immediately searched for a locksmith and called Eddie's. I gave my information and received pricing and confirmation. I was told the tech would be to me in about 25 min. 45 min later i called for an update and they stopped answering the phone. It took longer to find another locksmith. So i wasted an hour waiting for these ppl who stopped answering. Makes no sense to take the job and then just not pick up the phone anymore. Horrible service.

The technician got to my car very fast. He was very nice and went in my opinion above and beyond…read more My keys we locked in my trunk. After unlocking my door, he unloaded my full trunk through the back seat o get to my keys. He was great help. I would definitely recommend Eddie's Locksmith Services locksmith.

I called Dan to come look at my 40 plus year old safe. The combination lock was giving me problems…read moreand would not open every time I tried to unlock it. He took it apart and made a few adjustments and said it shows a little wear but should work. At first it did work but then I was still having problems with it nop opening every time. I called Dan again and he came right out. He looked at it and decided to replace the combination mechanism with a brand new one. Ever since then the lock on the safe now works perfect. It opens each and every time. When Dan came out the second time and replaced the mechanism with a new one he did not charge me a dime. This man really knows his business and was on time both times he came out. I am very grateful to him and his knowledge of repairing combination locks. I would very highly recommend him if you ever need combination lock service. I am extremely happy that I called him.