Dr. Clift and her staff are beyond amazing! I have been taking my 2 kids to them for about 6…read moreyears. My older son has a history of issues with his teeth, Dr. Clift was the first to diagnose him with hyper-demonetization. She always goes above and beyond when caring for his teeth. Because of his bad history with dentist, he gets very anxious at visits and her and her staff are both patient and accommodating to his needs. He recently had a dental emergency around 9 pm on Monday night, I contacted Dr. Clift and she spent hours in the middle of the night making sure he was ok. I found out the next day it was her wedding anniversary and felt so bad but at the same time so grateful to have a doctor who actually cares. She is a dying breed and I can't recommend her enough!

Stay away. The dentist told me my son needed several crowns and fillings. I got a second opinion…read moreand he only needed one cavity filled!

Thank you Dr.Clift, for always making my son feel welcomed when he comes to your office for his…read moredental appointments. I appreciate the positive feedback that you provide to me regarding my son. You and your staff are simply awesome. Sally, Jessica, and Raiven. Thank you guys for everything.

UPDATE: My son's middle tooth was extracted! Just the middle one, and NO ROOTS WERE CRACKED!! If…read morethis license dentist tells you that if you go somewhere else, they're gonna tell you the same thing, GO somewhere else! If I would've listen to her, my son will be missing three teeth in the front right now instead, that one tooth got removed. Thank God for his power and the discernment he has blessed me with!

My son has received the best care in this office…read more The staff and Dr. Rochelle are AMAZING! Lillian at the front desk was so helpful and reassuring with all my questions. Today my son came in for two fillings under oral sedation and use of laughing gas. The whole team made my son feel extremely comfortable which in turn had me feeling comfortable. My son has several allergies and had many previous reactions so I did come in a little anxious myself. As a manager in healthcare I always tell my staff that we need to treat our patients like family. At todays visit I felt just that from Dr. Rochelle and her team.

We were patients at this practice for several years. While our children generally enjoyed their…read morevisits and the hygienists were consistently kind and patient with them, our overall experience declined over time. As parents, we asked reasonable follow-up questions about our children's dental care. Unfortunately, these questions were often met with condescension, inconsistency in information, and a lack of transparency. The final straw was receiving a written communication that included a highly inappropriate and alarming term, which even if sent accidentally, significantly undermined our trust of this practice and their sense of professionalism. Because of these issues of the practice, we've decided to seek care elsewhere. This may be a good fit for families who are comfortable not asking many questions, but it ultimately was not the right fit for ours.

After a disappointing experience at the Children's Choice Orthodontic office in Vacaville,…read moretransferring my daughter to the Vallejo office was one of the best decisions we made. From the moment we arrived, the difference was clear. The office is clean, welcoming, and staffed by kind, respectful professionals who genuinely care about their patients. Lina is outstanding--she is always attentive, compassionate, and goes above and beyond to find solutions and answer any questions. The orthodontist carefully reviewed my daughter's treatment plan and made thoughtful adjustments, eliminating unnecessary treatments that had previously been recommended. This not only gave us confidence in her care but also saved us money. They also offer a variety of insurance options and affordable payment plans, making quality orthodontic care more accessible. My daughter recently completed her orthodontic treatment, and we couldn't be happier with the results. Her smile looks amazing, and the entire experience at the Vallejo office exceeded our expectations. I highly recommend the Children's Choice Orthodontics Vallejo office to anyone looking for honest, high-quality orthodontic care with a caring and professional team.

Everytime I've came the staff minus the actually dentist himself are so rude and unprofessional. I…read morecan understand they probably deal with people who come in rude but I have never I try and be so kind and polite and yet I get talked to with attitude every single time! Just took my daughter to the orthodontist they have and it was the worset experience ever, appointment was at 8:30 and didn't get called back till 9:40 for them to rudely give me no information and just say she needs braces. Like okay give me some information, did they of course not. Everyone in there seems miserable patients and employees

I took my 2 year old to his first dental appointment today and this place is fantastic! All of the…read morestaff are wonderful and knowledgeable. And the office decor is so cute. They were wonderful with my son who hates people touching his mouth. So glad I found this dentist.

Dr English, the other doctor and the staff are the BEST! We have been going to this office for 13…read moreyears, ever since my big kid was 2. Patient, gentle and caring from everyone who works there. We had an emergency call after hours last summer and Dr English did a great job. I wouldn't take my kids anywhere else.

Dr. Aquino takes her time and makes you wait. But when she starts cleaning your teeth, she's in…read morehurry. Not recommended.

The staff was very efficient and was great at patient education! The teeth cleaning and x-rays were…read morea step-by-step process. They referred me to a periodontist who is my next visit. Being I don't have dental insurance, I feel the pricing was very fair. At $198 for the cleaning and x-ray service . I would definitely recommend this dental clinic !

Definitely I recommend Dr. Gupta. She's very caring and professional. She did an amazing job taking…read morecare of my teeth and even did extra work. Dr. Gupta will listen to your concerns and explain what's the best treatment. I will definitely return to Western Dental.

DO NOT GO THERE. WORST PLACE EVER!! Had an appointment and said wait time was 2 hours, while no one…read morewas at the lobby. Avoid this place!!!! Do Not Go There!!!! NOT RECOMMENDED!!!

In 12 years the quality of care hasn't changed, even though my relationship with the dentist has…read more After moving overseas for 5 years, they picked immediately back up with my continuity of care. I've had Invisalign since returning and my regular maintenance. I've also started using a Flaus flosser and NOBS toothpaste which has been a game changer. My last visit was the best progress report my gums/teeth have ever gotten and may I say that I actually love going to the dentist now?! Everyone is lovely and I can't speak highly enough of the updated equipment and techniques they use as well. 10/10!!!

This review is solely about the receptionist. I decided to re-establish myself at Glen Cove Dental…read more Mind you I've been coming here off and on since high school (I'm now 41). I was also made aware that Dr. Jackie does ortho treatment and decided to schedule an appointment. Made the appointment for a cleaning and ortho consultation. On the day of my appointment I arrived on time. Everything seemed to be going smooth until I gave the receptionist my address. I was then interrogated with questions like "Why are you coming here" and "Why did you come back". There was no thank you for returning or we appreciate you being a loyal patient. Almost felt condemned about my choice to return. It caught me off guard but I explained how I liked Dr Jackie and how I really felt comfortable with her service. The receptionist kind of just stared and said "oh ok". I get to the back and I thought I was taking regular X-rays and I was told the images were for the ortho consult. I apologized for the confusion and explained that I moved forward with another Dr. for ortho and just needed the cleaning done. I also explained during a confirmation call that I no longer needed the ortho treatment just the cleaning. The hygienist returned with the receptionist and she said "I'm confused on why you're here". I explained again for cleaning services. She said "well you went to all these places how do we know if your insurance will cover the X-ray". I explained to her those Xrays were done by orthodontist and that's just a panel view not a dental X-ray and I paid for that out of pocket. She went on and on about my last dentist and you went to so many prior dentist and I don't understand why you're here. At that moment I didn't know why I was there allowing her to speak to me like a child. I said "can you call met life and see when the last submission for X-rays was". She said no and gave an exhausted explanation about her having to call my prior dentist. Mind you I went to one orthodontist who I moved forward with treatment with and my prior dentist who I mistaken my last appointment date. After I left I called met life to confirm all service submissions and come to find out I was actually seen the end of last year so none of my money was used nor has anyone submitted anything for payment. I'm sure the receptionist could've done that. Anyway, I told her I would reschedule and just her lack of professionalism threw me off. Does it matter if I drove from Brentwood? All you need to know is I like Dr Jackie and it's not coming out of your pocket. I sat in my car for five minutes going over in my head if I should walk away or stay and deal with the rude receptionist because I like Dr. Jackie's work. Just knowing I would have to deal with the receptionist made me walk back in thank her and told her I'll just keep my previous Dr. It was no "let me change your mind" no "how can we keep you as a patient". She has the nerve to wink and said okay. No care in the world. Wasted gas, toll and time. Worst part is I lost a great dentist like Dr.Jackie.

I went with a family member to an appointment and wanted to share some feedback in hopes it's…read morehelpful. Over time, my family member has experienced a few frustrations that contributed to feeling unheard or not fully supported. One of those included calling multiple times over several weeks without receiving follow-up, though that was just one part of the overall experience. My first off-putting experience happened right when we walked in. There was no greeting, no hello, and no check-in--just brief eye contact followed by silence as they turned away. We weren't sure what to do, so we sat down. A few minutes later, my family member's name was called. While this may seem small, first impressions really matter and help set the tone for a visit. During our time there, I noticed another situation at the front desk that stood out. A client was waiting there for quite some time while staff were present. When he was finally acknowledged, he was asked, "Are you ok?" and then told, "Oh, I thought you were waiting for a ride." A simple greeting and asking how someone could be helped would have made the interaction feel much more welcoming. It wasted his time. After the client left, I overheard staff comment that "he could've said something." While that may have been said casually, clients shouldn't have to speak up just to receive assistance. The front desk is the first point of contact and sets the tone for the entire experience. I also overheard a phone call where the tone felt dismissive, with comments like "well, you called us, so I'm calling you back" and "I don't know what you need, you called us." After the call ended, there was further conversation between staff that seemed to make light of the situation and the patient. Hearing this while other clients were present felt uncomfortable. Overall, being attentive, welcoming, and mindful of tone and conversations--especially in shared spaces--goes a long way in making people feel respected and valued. I'm sharing this feedback in hopes it leads to a more positive experience for future patients. Since there's quite a bit of negative feedback here. This is your business-your name is on it. Your staff is a walking representation of you. They either help or negatively impact your brand. Customer service is a basic skill. Being kind, respectful, mindful and most importantly-professional, should be a non-negotiable. And based on the reviews, seems as though there is no accountably as the experiences seem to continue. Considering many of their patients may be senior citizens-there should be a standard with the overall experience provided. A standard to uphold and accountability.

Very pleasant and attentive staff. Appointments are on time. The least painful dentist I've ever…read morebeen to for cleanings and also to replace a filling. I highly recommend!

They were able to get me in on an emergency vist. Excellent…read moreservice and very pleasant staff. I would go back if I lived here.

Decent dental place that takes my delta dental. Same day crowns. They were really thorough with the…read moreexam. This is my dentist now that I've moved from Sac.