We hired Dalton's Carpet Outlet for carpet installation and had a very disappointing experience…read morefrom start to finish. Communication was poor throughout the project. Scheduling was disorganized, with multiple changes and reschedules that caused unnecessary disruption to our home and family routine. When you are replacing flooring, timing matters -- and we did not feel that our time was respected. The initial installation required correction, which added further inconvenience. After issues were addressed and a balance adjustment was agreed upon, Cy contacted my wife directly requesting additional personal payment through Zelle/Venmo. This was completely inappropriate and unprofessional. Payment matters should go through proper company channels -- not personal payment apps. Overall, we did not feel that the level of care, professionalism, or customer consideration matched what we paid for. We expect contractors to communicate clearly, honor scheduling commitments, stand behind their work properly, and handle disputes professionally. Unfortunately, that was not our experience.

From the owner: Welcome to Daltons Carpet Outlet showroom, where you'll find a wide range of flooring for your home…read moreor office at unbeatable prices. Our Showroom has over 200 samples to choose from and we are able to provide a fast turnaround and installation when you purchase our stocked items. With over 50 products in stock just minutes away from our warehouse, we have everything you need to transform your space right NOW!! Whether you're looking for plush carpets for your bedroom, durable hardwood for your home, LVP, tile, or anything in between, we have the perfect product to suit your needs. At our carpet showroom, we pride ourselves on providing excellent customer service and a stress-free shopping experience. Our knowledgeable staff will guide you through the process of selecting the perfect floor for your space and help you make an informed decision. So why wait? Visit our showroom today and discover the wide range of flooring options we have in stock. You won't find better prices or a better selection anywhere else!