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    Johanson Financial Advisors, Inc.

    5.0 (1 review)
    Closed 8:00 am - 3:00 pm

    Services - Johanson Financial Advisors, Inc.

    Investment management

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    13 years ago

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    Fidelity Investments

    Fidelity Investments

    (33 reviews)

    Willow Glen

    I've had a great experience with Fidelity. My high school employer used Fidelity and my boss at the…read moretime helped me set up a little 401k. I was young and no clue how to navigate 401k or retirement accounts. I was lucky enough to get started at the age of 16. Sure it was not much what I was putting in but my employer was contributing dollar for dollar up to 5%. I left that company and never touched the money. Now that I have one foot in the grave I reached out to them to discuss my money. I was assigned a great gentleman named Richard. Yes, they charge a fee. But I don't mind as long as I'm making money. Richard was very patient and took the time to answer all my questions. I ended up adding a little more money to my account and I've seen a good return I believe it's right around 10%. I have not been into the actual location but I have turned my family over to Fidelity. Prior to Fidelity I reached out to Fisher investments and they turned me down because I had "too little money". Fidelity has never made me feel bad about how much or how little I'm able to add to my portfolio. Additionally they offer a regular account with a much higher interest rate than your regular bank. Check them out! Especially if you can get Richard!!! Tell him you saw my review on Yelp. Good luck! Hope this helps!

    This branch is a nightmare, having working with fidelity for over 15 years I have never encountered…read morestaff that act this way, it could be management or just this branch in general but at this location we were paired up with Michaela who we asked to help us with multiple transactions. Our issues began whens She failed to keep our room private and would walk out in the middle of a private conversation with wealth management and leave the door open. When asking her about specific questions about trading in the app and other financial advice She was unable to answer basic questions about certain accounts, couldn't figure out how to help us navigate the app, and rather than go and ask another staff member for assistance she would just tell us to do it ourselves. (What is the point of coming to the branch if we can't have you assist us and having us do all the transactions ourselves?) while these were somewhat small issues, it made communication with her incredibly difficult because we were aware that she wasn't as knowledgeable as she needed to be and that isn't fair to us) Half way through the appointment I asked the front desk for a supervisor number so I could call and speak to them, twenty minutes later we finish our meeting and I return to the desk and there isno number, we wait in the lobby and while we are standing there, Michaela comes out of her desk and in front of every client in the main lobby asked loudly "if I had a problem with her". The Front desk failed to de-escalate their staff member and when I asked for a number they kept saying wait, I then asked one more staff member for a simple number to speak with someone privately and while I kept being told I would receive the number, it never came. Do not work with Michaela from this branch, she is confrontational, unqualified for her position and doesn't respect Client's privacy.

    Kal Financial - David Lawver

    Kal Financial

    (70 reviews)

    Cambrian Park

    I was ghosted by this company - after 4 months of their delays!…read more Working with this company has been frustrating and a huge disappointment. I worked primarily with Daniel Chalk and Jeanette Hooker. Unfortunately, communication was consistently lacking, with repeated delays in responding to requests for updates and commitments that were not followed through on. As a client, I expected a higher level of professionalism, accountability, and responsiveness. Instead, I often found myself having to repeatedly follow up for information and resolution, which created unnecessary delays and additional work on my end. Based on my experience, I would strongly encourage perspective clients to carefully review customer feedback, and conduct thorough due diligence before engaging with this company. My experience fell well short of expectations, and I would not recommend their services to anyone.

    Working with this company has been an extremely frustrating experience. Throughout our engagement,…read moreI worked primarily with Daniel Chalk and Jeannette Hooker. Unfortunately, communication was consistently lacking, with repeated delays in responding to requests for updates and commitments that were not followed through on. As a client, I expected a higher level of professionalism, accountability, and responsiveness. Instead, I often found myself having to repeatedly follow up for information and resolution, which created unnecessary delays and additional work on my end. Based on my experience, I would strongly encourage prospective clients to carefully review customer feedback and conduct thorough due diligence before engaging with this company. My experience fell well short of expectations, and I would not recommend their services.

    Johanson Financial Advisors, Inc. - financialadvising - Updated July 2026

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