Wonderful and accommodating staff. Donna is the best! Great facilities, very clean and organized…read more Great pool. Close to lake. We have been returning annually with our family for the past 17 years. Never disappointed.

We absolutely loved this little resort! Donna was incredibly punctual and friendly from the first…read morebooking encounter! Then when we arrived she gave us a private tour of our darling, clean, comfortable cabin. She was just as friendly and lovely in person. There wasn't a thing missing in this cabin. All kitchen, bathroom, and bedding supplies were provided. The pool is BIG and there is tons of comfortable pool seating. The game room and other outdoor games were highly entertaining for kids and adults. The outdoor barbecue and community dining area are big and very functional for small or larger groups. The trash is emptied frequently and they supply large bags of ice on demand. I honestly can't wait to return to this little slice of heaven. The sad thing is that the lake is super low for people hoping to boat.

Party of 3 for 1 night on a road trip…read more Arrived around 8:30 pm. Greeted nice and friendly. Reserved room #7 which is at the end. Loved that. Room was super quiet. Beds are ok but better than a lot of budget hotels. Of course the room is dated and can use upgrades but it does the job. Air conditioning works great. Room is clean. Property is cute and would be nice for a longer stay as well. Not much to each right on this area so make sure you have snacks and drinks is my only suggestion. I would definitely stay here again.

The hotel does deceptive advertising and probably also gets someone to write positive reviews for…read moreit. The pictures display in the ad shows a nice room that feels like 3-star but when you go there you will see that the place is barely even 1 star. The decor is old and dingy and furniture is scratched like bought from a flea market. I booked a 2 day stay but left on the night I checked in itself. When I complained to the manager they told me that room #2 is old and dinghy but the pictures are from room#1 but if you look at several of the reviews even that one is bad. Ensure that you look at all the negative review and all will confirm my experience

Great customer service and the nicest employees! They made sure a package that was delivered after…read morewe left was forwarded to our next location.

We only stayed over night at this park. It had a view of Mt. Shasta. We had a pull through site…read morethat made it easy. We didn't use the laundry or restrooms because it had full hookup, so I can't rate them on this. They do have a dog area, but we didn't use it either. There was a nice covered outdoor sitting area with a water fountain and it had a grill.

Beautiful inn tucked into the trees. Staff was so nice and accommodating. Communication excellent…read more Had a delicious breakfast as well. Room was clean, comfy beds, great bathrooms. Nice sitting area also. Definitely would stay here again! Thanks for an awesome stay!

The Inn at Shasta Lake was a quaint bed and breakfast located about 20 minutes outside of Redding…read more It was quiet and peaceful here. They allow pets in certain rooms which is nice if you're traveling with dogs! I enjoyed how communicative the staff were. If you needed something, you can text a number and they were on it! They advertise that you may not have service here, but we had service and they also had wifi. They had great views outside on the deck. The grounds were nicely maintained. It was very easy to get here and right off highway 5. On the other hand, being a bed and breakfast I was expecting breakfast to be a bit better tasting. Breakfast is included in your stay. They provide fruit, yogurt, granola, juice, coffee, and toast. You get to also choose one main entree served with a side of potatoes. The main entree rotates so it's different daily. Overall breakfast could definitely be improved taste wise, but it's very convenient and nice of them to do this. Another downfall was the temperature in the main lobby/ dining area. They ran it hot in there and if you needed to get ice (they don't have ice machines, so they provide buckets of ice) it was all melted. This happened twice. Minor complaints!

Me and my family came here for 15 years growing up. We just came back for the first time in 8…read moreyears. Great views, great staff and a great remodel done to the bar and restaurant.

Back in March we booked a three-day stay at Lakeshore Resort in Lakehead from June 11-14 to…read morecelebrate our 24th wedding anniversary. We frequent Shasta Lake and the Lakehead area, so we're familiar with the region and understand that many businesses are heavily dependent on the seasonal tourism industry. We chose Lakeshore Resort because of the amenities advertised on their website, including the pool, bar, restaurant, store, upgraded cabins, proximity to the lake and boat launch, and the option to rent an RV space next to our cabin to keep our boat. This setup was highly recommended and seemed perfect for our anniversary getaway. When we arrived on Thursday, the managers had everything ready for us and were very pleasant and welcoming. Before I continue, I want to say that my husband and I are not overly picky travelers. We don't expect luxury accommodations. However, when we entered Cabin #10, it was nothing like the photos shown online. We had paid for one of the upgraded cabins and were shocked by its condition. The cabin was extremely dated and in significant disrepair. The ceiling was falling down and had a hole in it that appeared to be plugged with toilet paper. The floors were uneven throughout, with multiple flooring types connected by jagged transitions and no transition strips. The ceiling fan wobbled so severely that it looked as though it might fall. The pantry and stove shown in the online photos were not present. The walls and ceilings had patches of mismatched white paint throughout. The shower did not drain properly because the floor sloped away from the drain, and the water temperature fluctuated between scalding hot and ice cold. Most of the electrical outlets were unusable because they had been painted over. The bed sagged in the middle, and the breakfast bar felt unstable, as though it could collapse if leaned on. At that point, all we could do was laugh and decide to go to the restaurant while we figured out what we wanted to do. On the way there, we noticed signs posted on the pool fence stating that the pool was closed for repairs. Once inside the restaurant, the hostess immediately informed us that the grill was down and only cold food items were available. We were happy to see our favorite bartender, Royce from Basshole, behind the bar, which ended up being the highlight of our trip. We enjoyed some cocktails and cold food, which was actually excellent. After dinner, we spoke with the manager and explained our concerns regarding the closed pool, the restaurant limitations, and the condition of the cabin. She was very apologetic and accommodating. She mentioned that she had not been aware the grill was down. We understand that these issues were largely beyond the control of the on-site management and appeared to be the result of decisions made by the new ownership. She immediately refunded the RV space we had rented for our boat. We decided to give the resort another chance and stay one night. We were told the grill would likely be operational the following day and that the pool might be repaired. With temperatures forecast to reach 102 degrees, both amenities were important factors in our decision to stay. Unfortunately, we got very little sleep. The ceiling fan wobbled and rattled throughout the night, and the wall-mounted air conditioner was extremely loud and had a musty odor. The cabin wasn't necessarily dirty--it was simply very old, stale, and poorly maintained. The overall condition made us uncomfortable. The next morning, we packed our belongings, returned to the office, checked out early, and requested a refund. Once again, the management team was professional, understanding, and accommodating, and they refunded our stay without issue. I want to emphasize that the managers handled the situation as well as they possibly could. Our disappointment lies with the condition of the property and the apparent lack of investment by the new ownership. We work hard for our money and simply could not justify spending approximately $200 per night for accommodations in that condition, especially for a special occasion like our 24th wedding anniversary. Based on our experience, we cannot recommend staying at Lakeshore Resort in its current state. Until significant improvements are made to the cabins and advertised amenities are restored and operational, prospective guests should carefully consider whether the resort offers the value they expect for the price. Just to be clear, we were not refunded for our entire stay. We were charged for one night in a run-down, dilapidated cabin that looked nothing like what was depicted on the website. Your statement that we were "fully refunded" is simply not accurate. Additionally, we were never given a discounted rate, despite your claim that we received one. We paid the full advertised price when we booked our stay.

My 2500th review!…read more Because they feared Bailey Cove was too shallow, my in-laws asked to pick me up at Holiday Harbor. First, they wouldn't sell me a $5 parking pass unless I knew someone who rented a boat, so luckily the last name I used "Hanson" worked. They asked "Scott Hanson?" and I'm like, yeah, sure. Second, parking was full (as one might expect on the Saturday before Memorial Day at 4pm), so we had to park in an overflow lot. This meant getting an escort to the lot and a shuttle back to the harbor AND it meant having to estimate a specific time to come back, which is hard when you're depending on a bunch of party boat people for the ride back (I'm looking at you, Scott Hanson. Still, though I had to go through some hassles, the three guys who helped us, including Joe and Hamilton (who are just Frank and Reynolds shy a yacht rock band) were super friendly and helpful.

We have loved our many houseboating experiences with Holiday Harbor. They are always willing to…read morehelp if we have a problem with our boat. This last week the starter on our boat broke off. Their technician, Shawna, came to repair it. She was amazing! She jumped onto our boat, popped open the huge lid over the motor, and fixed the starter in no time! We were amazed at her expertise and ability to solve the problem quickly. She deserves our highest praise. Thank you, Shawna!

Just had a lovely lunch. My husband had a French dip that was overflowing with beef and a very…read moregenerous shrimp cocktail. I had fish and chips and was equally delighted. Our server Tess was attentive and delightful. These are new owners at the restaurant and I can't say enough good things about them.

Fabulous view from in and outside the custom cabin style home. Great set up for family or nice…read morepeaceful escape. We got to see deer and even saw a bear. The hot tub was awesome very clean and perfect temp. Close to Shasta caverns. Not far to redding or the lake. You will love your stay.

All I have to say is WOW. I stayed for a week with my fiancé and a few other friends this Fall and…read morecouldn't have asked for better accommodations. The living room and back deck look directly over the lake, and we had more than enough room for the 7 of us. We took our patio boat up and had plenty of room to park it and couldn't believe how close the boat launching areas were. Kitchen is fully loaded with all appliances, nothing like feeling at home having the availability to cook all your own meals in a spacious area. Hot tub, full laundry room, fire place, the list goes on. To top it off, I proposed to my now fiancé on the last night of our stay, she said yes! This place is truly special!