This is the place to be. From the first conversation, I instantly felt a strong bond with the…read morestaff. Every question was answered without any hesitation. I didn't not feel rushed or pressured in any way. The staff made me and my love ones feel as if we were in safe hands. They not only made sure my needs are met. They would as call to check in on my love ones, because I wasn't going through my ordeal alone. That touched my heart. And for that I will forever be grateful. Thank you Dr Ampadu and team for everything.

1.5+ wait for a scheduled appointment. After my long wait, I only got to see the student (not the…read morenurse or doctor). I had questions, but felt rushed because they consistently overbook themselves.

At this facility they let their employees be rude, hang up on patients as well as make excuses for…read moretheir employees behavior. Susan who works as a phone receptionist for this office takes her job to personal to a level to argue with patients and hang up on them when the patients are expressing their concerns and Susan did not agree with them. This is not the first encounter I have had with Susan not liking my opinion and arguing back & hanging up on me. I called to fill my husband's diabetic medicine that I had put in a request for at our local pharmacy 2 days prior (hints: why I waited till today to go pick up also due to the holiday). I go to the pharmacy to see if it is ready. Only to be told our doctor's office has not approve it yet (our doctor's office will only fill scripts after 4pm each day) , so with that said another script request was put in from the pharmacy. I called the doctor's office to express this and SUSAN proceeds to comment "that this how we do things and sorry if you don't like it." "Also we just came back from a holiday." That is when I stated "yesterday would be the paper work from the holiday and which your office doesn't fill scripts till after 4pm so that means the holiday log should have already been worked."Not only did SUSAN express her rude tone of opinion back to me and hang up on me,but also continued to ignore 15 of my phone calls back to back. I then get a call from a non-registered number (while on hold with the office) and another lady who tells me "the phone systems are having issues" (which then means the office phones have had problems for 6weeks now also unprofessional) Mrs/Miss Susan is very unprofessional and rude as well as disrespectful to patients. I have not seen a doctor's office handle situations in such an ill unprofessional manner. I would not recommend this office to no one and I may be finding another doctor for my family of 7 since they are not for helping people and allowing their employees treat/talk to the patients and to ignore their patients. If Susan has acted and spoke to me this way just think how many others she has done this too and no one has spoke up.

This office has been assisting my family for many years. They have a great team that is caring and…read morelistens to your needs. The reason they aren't getting 5 stars is because they almost always bill me afterwards for a co-pay that gets paid at the time of visit. They also will not see patients who have not paid their co-pay.

Went for back pain PA pushed on my back so very hard even after I told her it hurt. I left there…read morecrying and cried all day with pain. My pain med didn't even touch the pain!

If you're looking for pain management, this is not the company! This company is only out for…read moremoney....not patient care. They push products and additional services not needed just to make money, leaving patient with extra cost insurance won't cover and still in pain. Customer service is nonexistent and does not return phone calls. They are disorganized and schedule appointments for patients without patients knowledge, then try to charge "no show" cost when patient doesn't show up. After finding out that I had surgery scheduled the PA FaceTime me and advised me that I no longer needed to return to any further visits. This company also fails to chart appropriately. Giving this company one star was one star too many.

The office staff/receptionists were not helpful or attentive in any way. Staff were just sitting…read moreand talking to each other despite me standing there to get checked in for quite awhile.

I will say why I am giving a bad review. I have held back for five years but don't want anyone…read moregoing through all this unnecessarily. My husband was seen by our primary for a sore on his tongue, She wanted him seen immediately (same day) by Dr Xxx an ENT Specialist. He saw Dr. Xxx and Dr said he wasn't really worried about the spot. He only had my husband get a biopsy at my insistence. Results came back and we were told that he wasn't too concerned about it still. That it was'within the margins ' and it was good. That he would see him back in office in a couple weeks. I asked if he was sure about not doing anything. Doc said no he wasn't worried. So next appt , he had to miss forrr Cwork. But got in quickly and dr saw it and it wasn't better but bigger so he gave us a name of a specialist at Barnes Jewish. They did what they could but in few months he passed away from oral cancer that had spread to his lungs and back . But not after having to go through the hell of chemo, radiation, a clinical trial drug therapy , teeth pulled, and a scheduled 4hr surgery that turned into a 15 hour surgery because the few lymph nodes seen prior to surgery had multiplied already all over his mouth, cheek and tongue. These drs did their best. I can not say the same of the ent he was seen by when it started. If he'd of been even a little more aggressive my husband could still be here. Now I lost my husband of 20 years, our 3 children lost a dad and so on. I do not recommend.