The Treehouse team was great to work with on helping us purchase a second home in Monterey. Heidi…read moreand Matt know their stuff, very responsive, and fast! Compared to working with a large bank where you speak to someone different every day, these guys were personally involved all the way through and also very flexible as my needs changed during the process (large banks inflexible). I would give Treehouse my highest recommendation and would work with them again.

Words cannot express how grateful we are to have had the opportunity working with Heidi, Stefani…read moreand TreeHouse Mortgage Group. As many of you know, purchasing a home is not an easy task and these women were complete client advocates the entire way through. They're professionalism and thoroughness helped keep us motivated and optimistic each and every time there was a hurdle to cross. We couldn't have done it without them and we are so happy we had them on our team! We look forward to working with TreeHouse Mortgage for all of our future endeavors and HIGHLY recommend them. Thank you so much Heidi and Stefani!!!!!!

I recently relocated to the Carmel area. Nursal Matsu and Tricia Cruz made the process of opening a…read morenew checking account at the Carmel Rancho Lane branch of Fremont Bank both very easy and a pleasant experience. Both are very professional, knowledgeable, efficient, personable, and have a fun sense of humor. All my questions were answered. The office is conveniently located near the intersection of Hwy 1 and Carmel Valley Road. I look forward to doing business with this office and highly recommend them! Thanks again for such a positive and seamless experience.

Zack at Fremont Bank in Carmel went out of his way to help us avoid an hour's drive to Carmel…read more Thank you Zack!

Negative 5 Stars for the multiple Mortgage Department employees who couldn't handle my external…read morechecking account number without losing a few of the numbers, over multiple calls for multiple months. The inept, incompetent customer service phone reps in the Mortgage Department here will cost you hours of your time on the phone correcting their mistakes and driving to the nearest branch to make mortgage payments that are mishandled over the phone. You also get emails threatening late payment penalties & fees after their employees mishandle your checking account number. Bank here if you want your finances messed with and time wasted.

If I could give this outfit NO STARS I would. I have been a member in good standing with Navy…read moreFederal Credit Union since 2020. Six weeks ago I tried to add my 96-year-old mother as a member, and she was denied membership. NFCU's based their denial on the Patriot Act (terrorism). I filed an appeal and re-applied for my mother to become a member and she was denied a second time. Every time I call NFCU they refuse to talk to me about it. This has been going on for the past six weeks. I wrote a letter to the CEO of NFCU, the National Credit Union Association, and the Department of Housing with regard to the denial was unjustified, discriminatory, and violated the Equal Credit Opportunity Act. My mother was trying to become a member so she could apply for a Home Equity Line of Credit on her home. My mother's home is worth two million dollars, she owes nothing to her home, and she has excellent credit. Yet despite my attempts to reach out to everyone, I have heard nothing. I even tried reaching out to broadcast news to see if they would be interested in airing my story, and so far nothing but crickets. What is ironic is despite their website inviting family members to become members they refused my 96-year-old mother. This is proof we live in one of the most dysfunctional societies of our time with absolutely no accountability to obeying the laws of the land. The next step in this process is Chaos.

Wendy is professional, thorough, patient, and an advocate for her clients. Our experience with…read moreWendy was extremely favorable and we feel lucky to have worked with her.

Firstly I want to say I've done business with Wendy for years. She is organized professional and…read morealways goes well above and beyond. Most importantly for a financial assistant she answers the phone and she has a huge amount of experience but in the odd chance she doesn't know something she always acquires the information and actually calls back to share whats needed. I really can UN RESERVEDLY recommend Wendy highly enough !

2020 has been such an unprecedented year - full of uncertainty and disappointment for all of us…read more When I heard about rates declining I started to inquire with banks, credit unions and small shops like Woodbridge about what I could possibly do to refinance my mortgage. After hearing the fees that would have been stuck to me had I gone with banks and my credit union not really offering up much incentive I did ask around my network to see who could help me take advantage. I believe 4 out of the 8 people I asked recommend JR and his son James at Woodbridge. The remaining 4 suggestions were all random so is decided to give Woodbridge a call. I hadn't heard of them before this since I'm in San Francisco but I was pleasantly surprised! I spoke with James first and not only was he incredibly kind (Admittedly I don't know enough about refinancing to hold a solid conversation) by answering my many, many questions but he also provided me scenarios/options I could go down. No one else provided me that. When I decided to go with this firm I worked with both him and JR. The speed in which they were able to lock down the (shockingly) low rate and then complete the process was truly mind blowing!!!! I'm saving so much extra money a month thanks to them. From the start to close of the process took about 3 weeks tops and they were always available to answer questions from both the market perspective but also dumb ones I had! Truly top notch and painless. I can see why they are held in such high regard by my network and I will also be someone who refers them to my friends and family. If you need an alternative to the institution or group you've used before this could be a great option.

Horrible Experience. first I was offered a very crappy loan, then was treated poorly. After I…read morefinally got the loan I think was good for me, I was given tax advice by JR that was inaccurate after he said he was 100% sure. Obviously he wasn't, because he was wrong. I DO NOT RECOMMENDED these hustlers. Oh, and by the way, 2 of the positive Google reviews are from the owners/employees. Biased? Yes! Unethical? FOR SURE! If you have to write your own positive reviews and get none from REAL customers, you know you SUCK!

Jessica assisted us in obtaining a second mortgage. Her service from start to finish was really…read moreexceptional. She was extremely knowledgeable; professional; proactive and kept us informed on the progress of the process every step of the way in real-time. We were extremely pleased and would highly recommend her! Also, she was very pleasant to deal with!

My husband and I recently sold our house and purchased a new one. For those who have been through…read morethe experience of simultaneously selling and buying, you know that it can be extremely stressful. We were referred to Jessica by our real estate agent, and could not have been happier. She was friendly, knowledgeable, and extremely responsive. I asked her at one point if she ever slept! She got us an amazing rate on our mortgage and took care of all the paperwork with precision and care. My husband and I swear that we're never moving again, but should change our minds, we will definitely call Jessica again.

"Overall, it was just an awesome experience with Chris Harris and Mike Boerlin, they continued to…read morecheck-in and inform us of many possibilities to make our refinance work. Their guidance, patience, and knowledge were a huge asset to us!"

Trash company treating some of my closest friends poorly. Don't use them. If you want to be…read moredisrespected and go for it.

Chad gave us a fantastic rate for an income property that was very tricky to finance in Berkeley…read more He has done multiple loans for my clients and ourselves and his team works seamlessly with Chad. Chad's weekly Friday video updates are personable and keeps us in the loop. He is a straight shooter and asks for minute details so we can get the best rates as he continues to shop for us. I have dealt with another buyers' agent who gave them an extremely negative review without understanding the process and never used them! I would definitely refer them, have to say the team is not for everyone because they are very professional and require full docs and does not skip any steps.

Gave me a great rate, .25 less than our credit union. Their on-line system was great and Chad and…read morethe office did a great job keeping us up to date as the loan went through. They did ask for a lot of docs and doc updates throughout the process but couldn't tell if that was them or the eventual lender asking so not taking off any stars on that point. Would use them again and would recommend.

I highly recommend Bob Walker for any mortgage loan needs, you may have. As a realtor, I send…read morepeople to him to determine what they can afford to purchase ( house, condominium, land). He finds loan options that will fit their needs and teaches them about the process. He communicates well and continues to check in, with his contacts. Decades of experience, he is respectful and appreciative of his clients. Thank you kindly!

Bob made the financing of my first home purchase a breeze! From applying online, to uploading all…read moremy documents and getting a pre-approval letter quickly! He took the time to explain the entire process to me and even created a financial plan to get my credit score higher so I could get a better loan! He is a full service lender, and I cannot recommend him enough!

I was referred to the Jacobs Team by a trusted friend, and as first-time homebuyers, the whole…read moreprocess felt pretty daunting at first. From day one, the Jacobs Team was incredibly kind, helpful, and knowledgeable. We worked primarily with Maha, who was an absolute pleasure to work with. She guided us through every step of the process and helped ease any anxieties that came up along the way. Her communication was always quick, and she was very accommodating of our busy schedules. Maha helped us find our dream home in Monterey! Her knowledge of the Monterey Peninsula is truly invaluable. She actually guided us toward a home that wasn't originally on our radar, and we are so grateful she did! We also had a very short turnaround for inspections, but thanks to Maha's strong network and local connections, we were able to get everything scheduled and completed quickly, which made a huge difference. Even after closing escrow, Maha has continued to support us by sharing great vendor referrals, all of whom have been excellent. We're so grateful to Maha and the entire Jacobs Team for making our first home-buying experience such a positive one. We would absolutely recommend them!

Just moved to Monterey and were fortunate to discover the Jacobs Team. There's a reason they have a…read more5-star rating. These wonderful women truly went the extra mile to help us understand what we were looking for, where we might find it, and how to close the deal. We worked mostly with Maha, who was fantastic. She shared so many helpful insider tips about life on the Peninsula and made us feel at home right away. When we were going back and forth between multiple properties, she provided expert guidance every step of the way and helped us confidently narrow down the best choice. When it came time to negotiate, Maha and Joy were knowledgeable, strategic, and a strong advocates for us. Their expertise made a real difference, and we felt supported throughout the entire process. We're so grateful for their help and highly recommend the Jacobs Team. They are at the top of their game + they are kind + they made this a joyful experience from beginning to end.