This dealer is absolutely unprofessional and is the only place we've ever done business with that…read moretook 30 days to pay off our trade in vehicle causing us to look late on payments and their solution was...just make the payment! For a CAR WE DON'T OWN ANY LONGER! Also the sales and finance people are shady. We drove from TN to SC for a guaranteed agreement and they gave us the stupid run around for 2 hours ‍ I WOULD NEVER HAVE DRIVEN TO BUTA CAR HERE HAD WE KNOWN. We would caution anyone not to!

No way in Heck, and I mean in no way would I leave my or any vehicle with this service department…read more I moved to Greenville 3 months ago and needed a 30K service. My oil Changes are free with Toyota Care and they gave me every excuse in the book as to why they couldn't honor it. I Tried to make an appointment and the tatted up girl in the back left corner would not even look at me. Went to a 2nd guy and he mentioned that he couldn't do just an oil change and that they needed to inspect my vehicle and that "SOMETHING COULD HAPPEN TO MY TRUCK WHILE IT WAS IN SERVICE." This might be the sleeziest dealership I have ever seen. DO NOT LEAVE YOUR VEHICLE WITH THEM AS YOU WILL END UP WITH PHANTOM DAMAGES OR REPAIRS AFTER DROPPING OFF. I am considering reporting them to the better business bureau.

From the time I parked, Service was on it. I am happy to have found this VE dealership. Thanks…read moreeveryone at Steve White VW!

Took a 2016 Volkswagen beetle in for a recall service and that was it. Completed the service within…read morea couple hours. The problem is that they will not stop blasting my email as well as everyone in my contact list and then their contact list. Much like a highly infectious disease. No matter how many times I unsubscribe they will not stop blasting me with text messages and emails. This sounds like something, an elderly person might struggle with, however I am very tech fluent and I cannot get them to stop. I know it's a business model, but it's also very unprofessional and a rather slimy tactic. If you thought, Temu or Amazon was bad with promotional ads these guys take it to another level. Beware.

My family and I have bought several vehicles from Carmax over the past 20 years with no bad…read moreexperiences. My daughter recently bought a vehicle at Carmax in Greenville. A standout employee-- Sales Manager MEGAN-- assisted us in the process. Megan was knowledgeable, professional, patient, and personable, taking time to answer all our questions. A month later, we found one of the tires had a bubble on the sidewall, and I wanted to see if the problem was covered under our service plan. I got frustrated navigating the "AI Assist" system, call trees, etc. So I finally called Megan, who explained the tire problem is not something our plan covers. While the outcome was not what I was hoping for, I still have to say THANK YOU to Megan for being accessible, remembering us, patiently listening to my problem, and taking time to explain WHY it's not covered. Personal customer service from people like Megan is the reason we shop at Carmax!

I followed my wife here as she got an online offer to sell her car. When Carmax discovered that her…read more2022 CRV only had fifteen thousand miles they made her an immediate offer. So far this place has been super accommodating and everything is proceeding as planned. Everything is seamless . No wondering which way to go. I'm really impressed with the onsite inventory. This is the most vehicles on a single (albeit very large) lot that i've ever seen. This is a five star experience with a five star company.

So incredibly disappointed in Fairway Ford service department. When you have "LIFETIME" oil…read morechanges, make your appointment and the person booking makes reference to the Lifetime Status and verifies it. You drive 50 minutes to get this done and the service technician said "there are no such things as a Lifetime of oil changes". Y'all I bought my 2021 Ford Ranger new from Fairway and paid the extra for this option, have regularly had this service performed. Now he says it Expired in March ... HOW does a lifetime service expire? SO BUYERS - BEWARE, what is promised is NOT what they deliver. Sure I could have then paid to have the service done here, but seriously, WHY would I? Fairway Ford will never see another penny from me or any of my family. Plus I will get the word out to all of my friends and folks on social media. As a side note ... when getting my oil changed at another facility, I was informed Fairway Ford did not replace my fender Clips after my last oil change. So, I now need to go out and purchase new ones.

We have just recently had a horrible experience with this dealership. I do not recommend them at…read moreall. I purchased a Ford Explorer ST online through them and they delivered it to my home in Burnsville North Carolina. I specifically asked Christine Schmidt the sales person if there were any dings or scratches on the car and she said absolutely not I assure you that it is in great condition. When the car got here the first thing I noticed was a ding in the door. Secondly, I looked at the hood and there was scratches all over the hood and at some point someone has tried to fix those scratches. I have been sick for a week and hadn't even been able to drive the car until yesterday. My husband took it to a body shop and they looked at all of the damages. They said it's going to cost thousands of dollars to fix the hood because it's been scratched and then someone's tried to fix it that didn't know what they were doing. The dent in the door can be fixed. Also she did a video and showed me the wheels and said there's a few little scuffs on the wheels, nothing major. The wheels have severe cuts in them where the tires were carelessly changed, and the tire person had scraped the wheels and put indentions in the wheels. They are going to have to be sent to a professional and powder coated again. When the driver delivered the car, I showed him the ding in the door and the scratches on the hood and he said he noticed it before he left with it. He said usually they try to fix those things and he was surprised that they hadn't. I showed him in case there was a question when I contacted them to let them know about these issues. So I finally heard back from her, and she is now accusing us of trying to fix the scratches and making the issues worse. I am completely furious. We are honest people and would definitely not lie about something like this. Like I said that's why I showed it to the man who delivered it. Beware when buying from them we had hoped that they were a respectable dealership and would help us to get these issues resolved as we were assured there was no scratches or dings before we made the purchase but now they are saying that we done it after we got it.

Several other businesses recommend changing out torque converter and transmission but after test…read moredrive CBA recommended a fluid change to lubricate clutches. Worked like a charm! Thank you CBA!!

Jaguar noise assessment. Made an appointment…read more Was told that the car could not be seen today and they were not sure they could get any needed parts. I left.

i live 2.5 hours away but I ended up conversing with a lady there by the name of Melissa C. Long…read morestory short I ended up buying from my local dealership and I felt terrible about it because Melissa had spent so much time and effort trying to make this work. This lady is absolutely wonderful in every way. If you are considering this dealership I would strongly encourage to ask for Melissa by name. If I owned a business I would definitely want her on my team.

I've purchased 5 cars from them and they are always fair and honest. They have the best service…read moredepartment in the upstate. I've tried the other Honda service departments and they were not as nice or efficient.

drove from CLT and the truck is great so far! Thank you to Sean and the team for helping me out!…read more I would recommend a friend or family member so far. will update in a few months if anything changes :)

Stopped by to look at a car and price was high for the market so walked away, then got told "you…read morelook like you're looking for a 3,000 dollar car." What?!

I've used this dealership for the service on two vehicles in my family- a 2018 Ridgeline and a 2019…read moreHR-V-for several years. The HR-V was purchased there. I will never set foot in their dealership again after the last experience I had there. They told me I needed to replace the front control arms on my Ridgeline because the bushings were torn. I took the vehicle to another shop who specializes in Honda, and they inspected the bushings and found them all to be perfectly fine. They even took pictures showing their condition. Dick Brooks Honda wanted me to pay approximately $2000 for unnecessary work. I no longer trust Dick Brooks.

I had a terrible experience at Dick Brooks Honda in Grier SC. Never imagined receiving such a…read moremiserable experience purchasing an automobile. I looked at this one particular vehicle with less miles, but I was sold a different vehicle with higher mileage. After I realized what happened to me I immediately returned the vehicle to receive the most dishonest and unaccountable behavior for the poor choices the dealership made. Eventually the car was returned but I didn't get my deposit back. I don't recommend anyone doing business with them. I eventually purchased the car from another dealership in the area

They were very accommodating and helpful repairing our 2017 VW Passat which was having starting…read moreissues. Another shop had put in a reconditioned alternator that left us on the roadside after a couple miles, which Vintage diagnosed as a dud. Replaced with factory-recommended brand and got us back on the road. I'm glad the wrecker driver from a non-associated company recommended Vintage Auto to me (they also have their own towing service). Our very positive experience won them a new customer.

Was recommended to go here to have a car looked over before buying it. They were courteous and…read moreprofessional but were booked out for almost a week. They actually recommended a competitor of theirs who they found to be trustworthy and an excellent technician too. I greatly appreciate their honesty and would have no problem sending a car to them if the tables were turned and the other guy could not get me in.