From the time I parked, Service was on it. I am happy to have found this VE dealership. Thanks…read moreeveryone at Steve White VW!

Took a 2016 Volkswagen beetle in for a recall service and that was it. Completed the service within…read morea couple hours. The problem is that they will not stop blasting my email as well as everyone in my contact list and then their contact list. Much like a highly infectious disease. No matter how many times I unsubscribe they will not stop blasting me with text messages and emails. This sounds like something, an elderly person might struggle with, however I am very tech fluent and I cannot get them to stop. I know it's a business model, but it's also very unprofessional and a rather slimy tactic. If you thought, Temu or Amazon was bad with promotional ads these guys take it to another level. Beware.

I followed my wife here as she got an online offer to sell her car. When Carmax discovered that her…read more2022 CRV only had fifteen thousand miles they made her an immediate offer. So far this place has been super accommodating and everything is proceeding as planned. Everything is seamless . No wondering which way to go. I'm really impressed with the onsite inventory. This is the most vehicles on a single (albeit very large) lot that i've ever seen. This is a five star experience with a five star company.

We bought the car. Make sure if you are writing a check to fund your bank account ahead of time as…read morethey do require cell phone log in to give proof of funds and those funds need to be in your checking account. The wide variety on the lot allows for a good shopping around experience and comparing different makes and models or styles. The no haggle price does make it easier to select as well. We have bought several cars here over the years and had a positive experience each time.

Pat Windsor came to my house to do a recall on my 2022 Lincoln Corsair. He was excellent, as I had…read moremany questions on that car and on another Lincoln we are thinking about buying. He was very knowledgeable and took the time to look up questions I had that he didn't know the answer to. I feel much better about buying another Lincoln car after Pat did the research for me.

So incredibly disappointed in Fairway Ford service department. When you have "LIFETIME" oil…read morechanges, make your appointment and the person booking makes reference to the Lifetime Status and verifies it. You drive 50 minutes to get this done and the service technician said "there are no such things as a Lifetime of oil changes". Y'all I bought my 2021 Ford Ranger new from Fairway and paid the extra for this option, have regularly had this service performed. Now he says it Expired in March ... HOW does a lifetime service expire? SO BUYERS - BEWARE, what is promised is NOT what they deliver. Sure I could have then paid to have the service done here, but seriously, WHY would I? Fairway Ford will never see another penny from me or any of my family. Plus I will get the word out to all of my friends and folks on social media. As a side note ... when getting my oil changed at another facility, I was informed Fairway Ford did not replace my fender Clips after my last oil change. So, I now need to go out and purchase new ones.

By far, the most customer focused auto service retailer I've encountered in my 65 year driving…read moreexperience. The facility is emasculate. The staff committed to satisfying customers. Pricing fair. My Jaguar developed a pesky problem with the brake light switch. The team would not let go of the challenge until they resolved it...for the most part, free of charge. 15 on a scale of 1-10!

Typical deceptive practice of over promise and under deliver. Had an eight o'clock appointment with…read moreno mentioning if they could not perform the approved tire rotation with brake and rotor service. Supposedly and I mean supposedly performed a diagnostic only to confirm what I specifically took the vehicle in for. Very disappointed because one would think the NAME would equate to better service but unfortunately there is no difference than your typical auto service center.

Yep - they will sell you a car - take your money and forget about you…read more Today's high tech vehicle needs some instruction on how to operate your vehicle. 5 minutes - here is how you start it - have a nice day. Sales staff incompetent. Put the wrong screws in the license plate grommets - went to tighten - striped out the grommets and now will not hold the plate securely in place. $5.05 for two new grommets,plus to aggravation of getting the old ones out. Front license plate holder installed somewhere along the line. However North and South Carolina does not use front plate. Remove the ugly plate holder and now we have two holes in the brand new front trim! Called Service Manager - about repair - owners cost to fix it, call our body shop! Made an appointment to pick up new car - Paid cash - should be simple transaction - well, having arrived to find the sales person waiting on three other customers - finding a manager to move thins along - 4hours later finally worn out - left. Yup - South Carolina Volume dealer!

Leased a vehicle 3 years ago from Breakaway Honda--everything went great! Fred Anderson then…read morebought the dealership and it has been a nightmare. I turned in my lease a month ago in December--before it ended--and leased a new vehicle. Many problems and issues at that point. Now, I am getting daily voicemails from Honda Finance. Bottom line--Fred Anderson never notified Honda that I'd returned the old leased vehicle. In addition, Honda said I owed the final lease payment....that Fred Anderson Honda was supposed to pay off on my behalf!!! Not a pleasant experience at all.......

I travelled from Columbia SC to Northside Auto Sales to purchase a vehicle for my mother…read more Sean Crowder and the whole staff was very courteous and helpful throughout the whole process from beginning to end. I would recommend them to anyone looking for a vehicle.

Stopped by to look at a car and price was high for the market so walked away, then got told "you…read morelook like you're looking for a 3,000 dollar car." What?!

I've used this dealership for the service on two vehicles in my family- a 2018 Ridgeline and a 2019…read moreHR-V-for several years. The HR-V was purchased there. I will never set foot in their dealership again after the last experience I had there. They told me I needed to replace the front control arms on my Ridgeline because the bushings were torn. I took the vehicle to another shop who specializes in Honda, and they inspected the bushings and found them all to be perfectly fine. They even took pictures showing their condition. Dick Brooks Honda wanted me to pay approximately $2000 for unnecessary work. I no longer trust Dick Brooks.

I had a terrible experience at Dick Brooks Honda in Grier SC. Never imagined receiving such a…read moremiserable experience purchasing an automobile. I looked at this one particular vehicle with less miles, but I was sold a different vehicle with higher mileage. After I realized what happened to me I immediately returned the vehicle to receive the most dishonest and unaccountable behavior for the poor choices the dealership made. Eventually the car was returned but I didn't get my deposit back. I don't recommend anyone doing business with them. I eventually purchased the car from another dealership in the area