Needed a battery for my favorite (only) Swiss timepiece. They were fast, friendly and reasonably…read morepriced.

Very friendly and helpful. Tried getting help from the major watch places ie; omega, they were no…read morehelp. Fast fix went above and beyond for customer service

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

I had a prong bend after wearing my ring for only 6 months. I went to the Norristown store for my…read more6-month inspection and to ask to have the prong fixed. They said it was not normal wear and tear and I had to pay for the repair. I also had to pay to have it polished and cleaned. The repair was not a clean repair. You could see with a naked eye where they repaired it. Fast forward 5 weeks later, another prong snaps and there is a weak spot in another. I took it to my hometown jeweler, and he said it was not repaired properly, and it looked like 2 of the prongs had dents in them causing weak points. This ring is not a high quality made ring. I had to spend unnecessary money to have it fixed when it should be covered. I only wear this ring a few hours a day at a desk job. Should not be snapping prongs. The service was not great. The older blonde woman with a foreign accent was rude. I also was trying to find a band to match, and she did not seem to want to help. We will not be doing business there again.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Laila and Tori took Great care of me. my wife's new diamond ring is beautiful! I'll be back for…read moremore jewelry for sure

I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I had a vision for my engagement ring. I did my research and it took us to Eastern Lapidary in…read moreEdgmont. I showed the two gentlemen my design I drew and the process began. I picked out a yellow diamond and used smaller diamonds from an old ring. A few weeks later I had an amazingly beautiful ring. Everyone associated with my ring was very professional and attentive to my dream ring. I can't wait to go back for my wedding band. Kathy Glen Mills, Pa

I've been going to Marty for over a decade. This shop knows what they're doing…read more It seems like there isn't anything they can't fix, acquire, or create for you. I bought my wife's engagement ring (custom built from the ground up), wedding bands, and watch here. Marty has yet to turn me away and always finds a way to obtain what I need. His knowledge on the industry is vast and he is a great educator. Everyone has there jeweler they recommend but Marty is the real deal and can do EVERYTHING in house.

I needed some of my old watches' batteries replaced & the owners were really helpful and nice! I…read morealso needed some links to remove. They were finished in 1-2 business days. 2 battery watch replacements and 1 watch to remove links for $60 including tax. I'll be back to get stuff done and maybe even look into their items.

Linda and Rob have been out family's go to jewelry store for over 20 years. They give great advice…read moreand are honest and reasonably priced. They also give great advice from the heart about how to protect fine jewelry for elders who may need care. Would give 10 stars if I could. One tho, the store faces old your road and free is not apparent unless you know Jenkintown. There is free parking behind the store on Johnson street and a small and safe alleyway from the back to the front.

Great service and great people! I really enjoyed visiting at My Jewel Shop. Their repair of my…read moreengagement ring was great and I really felt comfortable with trusting them with my jewelry!

I found my new jeweler!! Kerkula's Jewelry is a small shop that specializes in custom jewelry, but…read morethey also do in-house repairs. They're located in the Gay Street Commons and they buzz you in, so I think you need an appointment. I am new to West Chester and I needed to find a jeweler to complete a few repairs, but I was dragging my heels. Meanwhile, my boyfriend needed a link removed from his watch and he decided to try Kerkula's Jewelry, due to its 5.0 Google rating. After he called to confirm that they would be able to help, he told me that he believed the man he spoke to was black! I was very intrigued and decided to tag along. I dropped off several pieces and they were complete in less than a week! The work looks good, the pricing was fair and the customer service was top notch. They even agreed to meet my boyfriend outside of the shop to deliver his watch due to his work schedule and the tight turnaround he requested! Kevin does honest, quality work and he kept me informed the whole way. We will definitely be back for more repairs and probably a custom piece or two. He wants a custom pendant and one of these days I'll get a ring. Thanks Kevin and Talema!!

From the owner: "Kerkula's Jewelry is a retail jewelry store committed to enhancing your experience in purchasing…read morefine jewelry. Our expertise lie in custom jewelry whether hand carved wax pieces or 3D modeled, we manufacture then cast them all. With these resources available to us, Kerkula's Jewelry is able to offer you beautiful and unique diamond jewelry pieces at extremely competitive prices every time."

I met Rob after I emailed him to get my new engagement ring resized. He was very quick to respond…read moreand the price was more than fair so I came in. He took a look at the ring and told me he didn't believe the sapphire was real. I had my suspicions because I noticed a small scratch in it so I wasn't completely shocked but my fiancé definitely was. He had a few other jewelers take a look at it and they all agreed it was fake/glass. We had the rock tested to be sure, and of course, it was fake. Fast forward to a few months later (after everything got settled with the fake terrible jeweler), I asked Rob if he could source some sapphires to make us a new engagement ring. He was on it! Two days later he showed us about 10-12 sapphires and a couple days after that we went in to take a look, find a setting etc. The sapphires were all beautiful, we found the most lovely, unique, perfect setting and Rob was able to set the stone, engrave it, and add both of our birthstones in the inside of the ring (his idea and sweet touch) in literally 3 days. Communication was always super easy and quick (complete opposite of the fake jeweler). I couldn't have asked for a better experience especially after the nightmare we went through with the last jeweler. Highly recommended! Thank you Rob for making us the most perfect engagement ring!

Great experience working with Robert Lance Jewelers. My wife and I needed our wedding rings…read moreresized. I also wanted to change the shape of my wedding band. Mr. Lance was very helpful and professional. He beautifully changed the shape of my wedding band which has a bark texture -- it's seemless and perfect. He also repaired a previous clumsy resizing job on my engagement ring. The repairs were extremely reasonable. I would not hesitate to send friends or family to this business. (They are also friendly to gay/lesbian couples if anyone cares about that.)