Jeff always goes above and beyond and carries on the legacy of his father as one of the top…read morejewelers around. He has helped me and many friends with customize pieces and engagement rings.. great go to spot for special occasions or last minute holiday gifts.

They are the best jewelers ever!…read more I go there for all of my jewelry, and I am extremely impressed every time. They always satisfy my needs, and are exceptionally helpful and kindhearted. They also have a wide range of beautiful jewelry and great prices. Highly recommended!

Our experience at Govberg was perfect…read more After going to several jewelers to discuss a new setting for an engagement ring we found Tracie Ward at Govbergs. She was pleasant, not pushy, and so nice to work with. I am so pleased with the results. The ring is gorgeous! They also have a great selection of watches and jewelry! My husband had a watch repaired and was very pleased! Would definitely recommend Govbergs.

DO NOT BRING YOUR WATCH HERE FOR REPAIR! We brought my mothers Patek Philip here A YEAR AGO and…read morethey still have not repaired and returned it. They keep telling us that it is in Geneva waiting for a part and they have no idea when it will come in. My mother is 90 years old and will probably be dead before she sees that watch again. This is criminal and I cant get the watch back, we have paid so much money. BE AWARE.

The end of May I bought my daughter 2 pairs of earrings for part of a birthday gift. Wasn't sure…read moreshe would love both pairs but was told she could exchange for something else. She went in today to look around & find something else she liked better. She was told could only exchange for 2 weeks. That is a very very short exchange window. I am sure she would have ended up spending more money on whatever else she choose today. She said there were 2 workers & they were so rude to her. Have always found cute things in this store but won't be shopping there ever again. Very disappointed. Wish they had verbally told me about the 2 week window originally when I asked & I probably would have only bought 1 pair of earrings & not spent $100 on 2 pairs as I often have different taste from my daughter. I knew if she came in to exchange a pair she would have found something she liked better. I just don't want others to have the same bad experience we did.

Wide variety of interesting jewelry, very careful and attentive, professional assistance in picking…read moreout a gift.

Visited: Wednesday - December 2, 2015 - 10AM (Manoa Shopping Center)…read more Although this store is about the size of a living room, rings, watches, necklaces, bracelets, of all colors, shapes, sizes and price ranges are available. Entrance is impossible unless personnel permits access. A buzzing sound signals door release. Frankly, I'm here primarily for watch battery replacement. I wait while the work is completed. It generally takes less than five minutes and is inexpensive. On this visit, I requested repair of my flexible watch band or a suitable replacement. The repair commenced since no flexible watch bands existed. I was happy with the results. I will return.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

Proprietor apparently was bothered by my question which required a yes or no response. "This is not…read morean antique store. This is a handcraft store." I admired the display cases filled with vintage toys and Pez dispensers on the way out. Gee, thanks.

Owner is incredibly rude and condescending. A lot of overpriced junk too. Not worth a visit.read more

My family has been shopping for jewelry and gift items from John Fish for many years. Though I no…read morelonger live in the area I always make time to stop by fish and sons when I am in town. They have beautiful quality jewelry and provide wonderful service.

Charged $50 for a simple watch battery replacement claiming it was a luxury watch (the brand is…read moreSkagen, you can buy them at Macy's for $75) and the battery lasted only 6 months before dying. Feel totally ripped off.

WARNING DO NOT USE THIS JEWELER…read more If I could rate it a 0 and leave a comment, I would have. For context, I have had several negative experiences in the past with this jeweler, including condescending comments about jewelry quality, but what just happened is so far beyond this. I dropped off my diamond engagement ring to get repaired. The women whose husband owns the store called me and told me that my diamond was fake, that it was cubic zirconia. I was devastated, as was my husband who paid a lot of money for it. She then calls back 30 minutes later and says that she makes a mistake. She did not apologize or take any accountability and instead blamed me. Please do not trust this store with your jewelry. They are clearly not experts at determining jewelry quality. They are also very rude and condescending.

Thoughtful, thorough, good people. I went looking to get a ring resized; they were honest with me…read morethat the cost would be higher than the cost of the ring itself. They also did a quick & inexpensive battery change on a watch.

At first I was skeptical. Looking for an alternative from traditional stones I looked into the…read more forever one Stone. Once I receive that it looked amazing! And once I had it set on to the setting and looked even better. The company was amazing to work with and I am not the easiest customer to impress. I would definitely use them again by far the best experience. They were understanding to my needs and my concerns. My Stone came back from the lab as promised and the representative always followed up with me to keep me in the loop. Precious gem grading laboratories is an amazing company. Thank you very much for helping me. And easing my concerns

I don't have a ton of experience with them , but felt they did a very good job of appraisal of my…read moreMorganite. I wasn't disappointed and am trying to set something up to do some more of my stones and jewelry. There aren't many really good labs out there so I'd recommend them anytime.