I needed to have a band installed on my watch and they were gracious enough to do that without…read morecharge as a courtesy. Thank you!

Giannini Jewelers is in the heart of Ardmore. I took a ring in to be cleaned. John was very helpful…read moreand my ring looks sparkling and new. Excellent service!

My family has been shopping for jewelry and gift items from John Fish for many years. Though I no…read morelonger live in the area I always make time to stop by fish and sons when I am in town. They have beautiful quality jewelry and provide wonderful service.

Charged $50 for a simple watch battery replacement claiming it was a luxury watch (the brand is…read moreSkagen, you can buy them at Macy's for $75) and the battery lasted only 6 months before dying. Feel totally ripped off.

I have had nothing but fantastic, courteous and quality service from Horn & Co. My relationship…read morewith this neighborhood clock, watch & jewelry shop grew from jewelry creation and recreation work they did over many years for my mother and my aunt-- I remember spending time there as a young adult fondly. Eventually, when I started to have my own fine jewelry I became a customer myself. Maria is always open to my ideas and is very creative and experienced. She took the stones from my engagement ring and wedding band from my first marriage and created a beautiful and unique ring I've gotten so much enjoyment from wearing. There are many other examples of beautiful quality work at reasonable prices. Great value! I live in Florida most of the time now and still travel there to take care of anything with jewelry! For me the most important thing about a jeweler is trust. When I inherited some family jewelry, I had no compunction about leaving it there.. in some cases for appraisal, consignment, or to hold until I decided what to do with it. It can be scary to leave your precious jewelry with a stranger even for appraisal! How do you know when you pick it back up that you still have the same stones in your ring or necklace or whatever? With Horn & Co, I have 100% trust. No doubts ever.

An outstanding watch repair shop in Ardmore with a wonderful group of people that are truly…read morepassionate about the craft. If you have a timepiece that needs repair, don't hesitate on this establishment.

An overall lovely store and experience. The jewelry is gorgeous, and the service is top-notch! I…read morewill be returning.

Horrible experience!!!…read more I brought some of my elderly mother's antique jewelry to Peter Cooke in April to find out what the pieces might be worth. I was leaving in a few days to return home to Washington State, and Peter agreed to call me directly within a week with the pricing. We never heard from him. I got busy with life at home and, unfortunately, forgot about it. In early July, I called Peter to follow up. He said, "Oh yes, it will take a week to get you the pricing." Strange, considering he had already had the jewelry for months, but we weren't in a hurry, so I agreed. He finally called me on July 14 with the information. The jewelry was not worth nearly as much as we had hoped, so my mother decided to keep the pieces for the time being. A couple of weeks later, when I was back in Bryn Mawr, I went to pick up the jewelry. That's when Peter presented me with a $138 bill. He explained that the pieces had to be cleaned before they could determine the prices. Why was I never told there would be a charge for this? Had I known in advance, I could have decided whether I wanted to proceed. Even more troubling was the fact that I was being charged after Peter had failed to call me as promised and had kept the jewelry for months without contacting me. When I pointed this out while signing the bill, rather than addressing my concerns professionally, he became very surly and raised his voice, saying, "Well, feel free to never come back here again then!" I was completely taken aback. I told him he could count on it. I have never experienced such poor customer service. The lack of communication, the unexpected $138 charge, and especially the way I was treated when I questioned the bill were completely unacceptable. Needless to say, I will never return to Peter Cooke, and I would not recommend this business to others.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

The staff was friendly and professional. My watch batteries were replaced within the hour at an…read moreaffordable price.

I will start off, by saying that I really enjoyed my experience with Steve…read more.. I felt like he gave me a fair price! Usually, or at least from my experience, I am used to being paid in cash; when selling gold! Instead, I was given a check! This was on a Saturday afternoon. I thought, oh well, I will just wait until Monday morning! When I went to go cash the check on Monday; and the owner had written me bad check! I was so angry! I called and demanded the money immediately! He told me that I should come back later in the afternoon!!! I told him "no I was coming now m; and I was bringing the Lower Merion police; and that I would be back in 45 minutes! I returned at the time I said... all this man was concerned about was his Google and yelp reviews... Well, I just thought I would put this here for future customers...I will be sticking with my usual guy in Wayne

I just sold quite a few pieces of jewelry at D Atlas Estates. It was efficient and meticulously…read moredone. I had originally planned on getting multiple quotes but it was so clear that they were honest, I didn't bother. Steve clearly knows his stuff, and I learned a few things in the process of selling the jewelry. I would go straight back there again without a second thought. The reality is that most pieces of jewelry just aren't special, and that their main resale value lies in the gold. This may upset some people, but it's just what is. Steve is straightforward about that which I appreciated. He told me which pieces he thought he could actually sell, and that was interesting. Highly recommend.

I must say the customer service when I went in was rather horrible…read more I had a jewelry repair; I realize the jewelry was not purchased there but I figured they were Still a local jeweler and could help me out. I was pretty much told my stone had no value and that if I want a repair to my ring it would take 2-3 weeks maybe longer because being an outside customer not having bought my jewelry there, if someone else came in who had, mine would be bumped because theirs would be priority. From the moment I walked in I kind of felt judged and leaving I felt like an idiot. Would not recommend to someone who's not interested in, I guess, dropping thousands of dollars there! Other than that your not worth their time!

I was engaged many years ago and a friend of ours, who was a wholesale diamond specialist,…read morerecommended Charlie Dolan as he was surely the most HONEST! This is so true and many of my friends only buy from Charlie.

WARNING DO NOT USE THIS JEWELER…read more If I could rate it a 0 and leave a comment, I would have. For context, I have had several negative experiences in the past with this jeweler, including condescending comments about jewelry quality, but what just happened is so far beyond this. I dropped off my diamond engagement ring to get repaired. The women whose husband owns the store called me and told me that my diamond was fake, that it was cubic zirconia. I was devastated, as was my husband who paid a lot of money for it. She then calls back 30 minutes later and says that she makes a mistake. She did not apologize or take any accountability and instead blamed me. Please do not trust this store with your jewelry. They are clearly not experts at determining jewelry quality. They are also very rude and condescending.

Thoughtful, thorough, good people. I went looking to get a ring resized; they were honest with me…read morethat the cost would be higher than the cost of the ring itself. They also did a quick & inexpensive battery change on a watch.

The end of May I bought my daughter 2 pairs of earrings for part of a birthday gift. Wasn't sure…read moreshe would love both pairs but was told she could exchange for something else. She went in today to look around & find something else she liked better. She was told could only exchange for 2 weeks. That is a very very short exchange window. I am sure she would have ended up spending more money on whatever else she choose today. She said there were 2 workers & they were so rude to her. Have always found cute things in this store but won't be shopping there ever again. Very disappointed. Wish they had verbally told me about the 2 week window originally when I asked & I probably would have only bought 1 pair of earrings & not spent $100 on 2 pairs as I often have different taste from my daughter. I knew if she came in to exchange a pair she would have found something she liked better. I just don't want others to have the same bad experience we did.

Wide variety of interesting jewelry, very careful and attentive, professional assistance in picking…read moreout a gift.

I had a prong bend after wearing my ring for only 6 months. I went to the Norristown store for my…read more6-month inspection and to ask to have the prong fixed. They said it was not normal wear and tear and I had to pay for the repair. I also had to pay to have it polished and cleaned. The repair was not a clean repair. You could see with a naked eye where they repaired it. Fast forward 5 weeks later, another prong snaps and there is a weak spot in another. I took it to my hometown jeweler, and he said it was not repaired properly, and it looked like 2 of the prongs had dents in them causing weak points. This ring is not a high quality made ring. I had to spend unnecessary money to have it fixed when it should be covered. I only wear this ring a few hours a day at a desk job. Should not be snapping prongs. The service was not great. The older blonde woman with a foreign accent was rude. I also was trying to find a band to match, and she did not seem to want to help. We will not be doing business there again.

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.