Lots of staffers with little notecards and ads but also very helpful in explaining the TKTS booth…read moreand how it works... I arrived at 11:05a, right middle of Wednesday open and the line was 1hr 15min long. It's a hot day, not much shade, so bring a hat/umbrella/water. 10+ windows so moves faster than the one up at Lincoln Center. Discounted tickets (30-60%) available for same day matinee, evening and next day matinee (varies for shows, so check the app/website/sign). Be nice, though. Lots of people waiting in line, we're all outside waiting and the folks without much grace are going to get a short attitude from those around them. Located under the red stairs. Don't buy resale tickets from the hawkers. Get the ones here at the window. They accept credit card only (no cash anymore).

Very efficient, great way to save on tickets if you don't mind standing in line and have your…read moreoptions ready. I kept an eye on my #1 pick so I knew there was a good chance there would be seats available. I had second choice ready just in case. Sure enough, I got my first choice, and was in the fifth row center section--perfect! Service was efficient and nice!

Purchased tickets for the Doobie Brothers, who cancelled due to COVID, I asked for a refund…read moreimmediately, and they said they would reschedule. They did, over a year later. I asked for a refund, and they refused and suggested I could resell my tickets, and provided a link. I tried their it their way, and no resale. I had purchased ticket insurance. No refund. The company is: Best Time Entertainment LLC Ryan Andrew 1301 Araphoe St. Suite 105 Golden CO 80401, US 860-288-4800 www.besttimeentertainment.com/

If it were not the fact that the tickets sold did not exist, this would be a glorified ticket…read morescalping site; tickets I purchased through this venue were 5 times the cost of the best seats in the venue. Complete ripoff. Working in conjunction with Ticketsales.com. Purchased "high end" tickets to Hamilton three months early. Was sent an email indicating there was fraud concerns so the tickets would be "will call" at the counter of the venue, the day of the venue. 2 hour drive, planned the entire day around this event. Upon reaching the will call desk were told the tickets did not exist, in fact the entire section and row listed on the information did not exist. Called the company I ordered the tickets from, Ticketsales.com, was told to call Best Time Entertainment, who couldn't explain why their tickets were invalid. Left the venue with a very upset family memeber.

We tried Broadway Roulette for the first time over the weekend. We selected the higher priced…read morepackage that guaranteed us orchestra seats and marked off two shows we hadn't hear of. For three tickets with taxes, it was just over $300. We were told we'd find out which show on the day of (Saturday) at 11 am, but on Friday night, we got an email from the theatre saying they were excited to see us. Our "spin" landed us 3 tickets in the center of row F for Spamalot. The show was absolutely hysterical. Thanks to Broadway Roulette for making this seamless. We had a great time.

Such an easy way to see a show if you are flexible with what you see. Perfect for tourists with a…read morefew days in the city. You are guaranteed a show on a date which is so much better than trying for lottery or rush tickets.

An absolute MUST while in New York! So many amazing people perform - you can find such a variety of…read moreshows and they range in price, with some very affordable options. Highly recommend doing this!

Love the Broadway Shows in New York. There are many shows happening everyday. I came here to watch…read moreAladdin and it was amazing. It was in the New Amsterdam Theater. The act was very touching. I loved it. If you are in New York, this is one of the attractions that you must do. It is well worth the price. New York is known for the musical shows. Some of the popular ones include: The Lion King Moulin Rouge! The Musical Wicked The Phantom of the Opera (this is a classic) Chicago and etc. I got my ticket last min so this is not an activity that requires advance booking. You can get tickets at Time Square from TKTS or online from multiple booking platform or even from Ticketmaster.

Many of coming for the Baseball Hall of Fame weekend. Very organized company. We arrived at the…read moreAlbany airport on Friday before the event. They found out the hotel shuttle would not accommodate many of us so they had a bus waiting. Marriott Albany had many issues which will be under a review of that hotel. Hotel dated, repairs not good and, things not working, cleanliness issues, sometimes not enough staff at the front desk or they would answer and hang up. Banquet and banquet staff excellent. Sports Travel and Tours had shirts on who identified who they were with name badges. Very organized and was prepared for changes and proactive. It was hot weather wise and changed often. They were ready at the induction ceremony with bottled water and sunscreen for those of us who needed it and who ran out. That was most appreciated. Very good, organized, and professional company who helps put together a good program with good planning so participants can enjoy an event more at ease. Not sure about the other hotels they booked but I went on a one-week trip and all other hotels I stayed at in other cities were much better. From the name Marriott, one expects more.

I took trips with my Dad(80+Years old) for enough years to see all 30 stadiums and were both were…read moreadmitted to the Stadium Hall of Fame in Cooperstown in 2017. Their attention to detail was impeccable and treated us like the most important people on the trips. I have not taken any since my Dad passed. My wife & I are recently retired, and I wanted to take her on one of these excursions. She enjoys baseball, but is not an avid fan like my Dad. I chose the Lakes Plus Baseball Road Trip. The "Plus" is why I chose this package. In addition to 5 baseball games & stadiums, we visited the CN Tower, The Henry Ford Museum, The Canadian Baseball Hall of Fame, The Rock & Roll Hall of Fame, The Pro Football Hall of Fame, The Roberto Clemente Hall of Fame, and The Cincinnati Reds Hall of Fame. All of this in a span of 8 days. Our Tour Host Mindy, was most attentive, and very well organized. While we were on our flight home, she asked "When are we going again?". Well, she will be looking forward to when Sports Travel and Tours sends out the schedule of trips for 2026. Whether your interest is Baseball, Football, Basketball, Hockey, or any other sport, This company has your tickets.

PROS: This is a nice quaint theatre that holds many productions throughout the year. It has a nice…read morestaff and for its size they have a decent selection of snacks and beverages along with a good amount of parking CONS: The show room is tiny and the rows of seats are so close to each other that when everyone is sitting you cannot get up and walk out. OVERALL: Nice place to come and see a show. Just do your business before the show starts

We were really disappointed with our experience. My 5-year-old attended the one-week summer camp…read moreand was given a speaking role in the final performance, only to have it taken away just two hours before the show because she wasn't speaking loud enough for the back of the theatre to hear. This could have been handled in so many different ways that would have resulted in a much better outcome. Instead, my daughter was left upset and embarrassed and lost confidence in herself. We chose this program because we thought it would get her excited about singing and dancing while helping build her confidence and self-esteem. Unfortunately, our experience was the opposite. I hope they take my feedback and comments into consideration for future camps with children this young and eager to try something new.

As a Jersey kid this is probably my most nostalgic venue and I think you'll hear the same from all…read moreof the other Jersey kids you poll. I returned after way too long for the most perfect summer concert with lawn tickets for Jack Johnson and had A BLAST. -Decently easy and well organized parking. You'll probably run into a few snags if you are trying to park in the same lot as others you drove separately from as they are directing traffic into specific locs. Also, once you are in the parking lots there is basically no cell service. -The walk from parking lots to the venue is anywhere from 10-25 minutes. -The lawn is PERFECT for a summer concert. Just hope that the weather is nice and it hasn't rained in the last day or so. Bring blankets or you can rent folding chairs. There doesn't seem to be a bad seat in the house. -Canned seltzers, wine and beer were all around $15 each I think? Not too bad. Just a great night and happy to be back at PNC.

Still have not heard back from Rep who asked about my experience!…read more__________________________________________________________________ My wife surprised me with tickets to John's concert to celebrate the 40th anniversary of the first time we saw him together at Madison Square Garden. That concert remains one of our favorite memories. Unfortunately, our experience at PNC was the complete opposite. In my 62 years, it was one of the worst experiences I've ever had at a live event. When we purchased our tickets, we also reserved four lawn chairs. Upon arriving, we were sent to three different locations to retrieve them. One location was closed, another didn't exist, and the final location in the upper deck--where we apparently should have been directed in the first place--had already run out of chairs. One of the couples with us is in their 70s, and all six of us ended up standing for nearly three hours. Had we known there would be no chairs available despite paying for them, we never would have purchased lawn tickets. To make matters worse, another couple in our group paid to bring all six of us into the Cadillac VIP area, hoping we could at least sit there. Unfortunately, there was still nowhere to sit. One of our 72-year-old guests briefly sat on a storage box containing towels and was immediately told she had to get up. She wanted to leave the concert, but because we all traveled together in one car, she stayed so as not to inconvenience the rest of the group. Beyond the chair issue, we all felt the venue was significantly overcrowded. It created an uncomfortable and, frankly, unsafe atmosphere. Whether or not it actually exceeded capacity, it certainly felt that way, and the concern over what could happen in an emergency added unnecessary stress throughout the evening. In the end, we paid $80 for chairs we never received, $60 for VIP section, spent nearly three hours standing, left with sore backs, and are still talking about how anxious the overcrowding made us feel. What should have been a special anniversary celebration became a very disappointing experience. I'd be happy to speak with you if you'd like to discuss what happened, although I have to admit it would be difficult to say much that was positive about this experience. Thank you for your time and consideration. I look forward to hearing from you.