I have a good doctor and the pharmacy is great!…read more The parking is great, and you can find a great spot, if you make an early appointment.

Kaiser what a joke...most ppl who know them personally refer to them as Killer Kaiser. I do not…read morehave anything pleasant to say about this place. Most of the doctors I've dealt with here are unfriendly, have terrible bedside manners, and are dismissive. I've been dealing with them since I was a child I am now 61. Nothing has changed and nothing will ever change. They put incorrect info in your file, and refuse to remove it. It takes forever to get an appt. They ask you a bunch of redundant questions over and over and over and over and etc. They don't read your file prior to your appt. They always want to take your weight, and ask you about exercise when the majority of their aides are grossly overweight go figure doesn't it start within. They've started asking do you feel safe at home? The only time I don't feel safe is when I come to Kaiser... I have a laundry list of health problems the majority of them could have been prevented, and surgeries could have been avoided too. If Kaiser would have done it's job as a health care provider rather than drag their feet. The doctors their have no listening skills. They have the ability to only pick out a few words your saying. Their always in a rush. I'm on time for my appt yet I've wait in that room for 30 minutes or more. Then the doctor has the audacity to look at their watch shortly after they get in there. I do not have their full attention, because I've repeated myself twice. This is pathetic. If no one knows I would recommend that you read your patient files. You will gain a wealth of knowledge maybe there are things that should not be there like lies. There could be diagnosis you are unaware of, a lot of stuff Kaiser ppl are talking about to others in an unprofessional manner. I advise you to check it out. I found all the above in my files. I just recently found out my current doctor told me something, but he wrote to another doctor about me the exact opposite. This was very disheartening. I was upset because I felt they did not follow the proper steps and diagnosed me with a life threatening disease. I was upset, and requested a 2nd opinion because we just don't believe that I'm exhibiting enough of the symptoms for this to be accurate. I have the right to ask for a 2nd opinion which they still are refusing to give me. In their patient summary notes they characterized me as a "angry patient". Keep in mind I am black woman so they used the stereotypical language that most ppl use to describe black women. This is not only unprofessional it's downright offensive. As doctors you think that they would be conscious of their choice of vocabulary. However, if those are your thoughts you don't need to be. I'm not an angry black woman. I'm a patient who pays a monthly premium that in turn help to cover Kaiser lies about being a nonprofit. I'm actually a woman with a passion but her health, and an advocate within in that. It's a blessing to have health care, but their is no blessings in Kaiser. They are truly the worst time that ever happened to me. There is nothing to Thrive in Kaiser. And the slogan For all we do is more like for all we don't do. My mother died at Vacaville Kaiser in 2016 you think I would have left them alone after that fiasco.

My first appointment with them was not good. The NP Laura refused to give me a referral for a…read morespecialist I had requested, but instead referred me to ortho because I had a spine surgery in the past. The ortho doc told me she wasted everyone's time as he couldn't help me with anything I had seen her about. I mentioned adult acne being really bad and she had the audacity to say it's from not washing my face at night. Which I do and told her. I did get some labs done that I pushed for. But never got a call or email from them for results. Two months later I called because I hadn't heard from them. scheduled an appointment with them over the phone. The appt on the phone was for Friday I out it in my phone while on the call. I never got a confirmation call or text from them. They suddenly called today(Tuesday) and told me I missed my appointment and had no future openings. The labs show signs of my body is fighting something too. So it's not normal labs they have been ignoring. Will be making sure none of my family comes here.

This is the worse Family Practice Group I have ever encountered if my 30 plus years as a Director…read moreof Nursing and nursing background. Incompetent at best and The PA Kennedy must have received her license from a crackerjack box. She should not have a practice as she doesn't listen and appears she doesn't comprehend basic health care language. It has been 2 months since my husband and I been working in getting his lung screening at John Muir Hospital. PA Kennedy obviously isn't smart enough to know the processes she must follow to order X-rays etc. this office drops the ball each and every time. This office should be shut down and investigated for negligence and delaying care for their patients. Stay away from this abomination of a medical practice!!

Dr. Messina is awesome. I've seen her a few times. She's obviously very intelligent, patient, and…read morecares. She remembered me and seemed happy to see me when I came in, which is always nice. I've also seen Dr. Kenneth Brooks once and I found him nice, welcoming, and smart as well. I've been in for regular physicals, shots, and travel meds before leaving on trips. I was under my parents insurance, so I just had to pay a $15 co-pay, which was easy and hassle free. The staff is friendly and helpful too. I haven't had any bad experiences with this office. Messina is a great doctor!

Dr Brooks is not caring or doing the job of a Doctor! The…read moreoffice was moved and no notice given to patients. There is often no one answering the phone, and when they do they lie and say they will do something then dont. 10 phone calls between me and the pharmasist to refill a simple medicaton. they said they were faxing it and never did. Incompitent and not available. I do not recomend going here, we were new to the area and now we are looking for another doctor.

This is specific to the security and nurses I've had the delight of meeting. I frequently visit…read morethis hospital as my mother's caregiver and every time, the employees have treated us with grace, kindness and thoughtfulness. Both the lady and male security guards went out of their way to locate my grandma's cane we had left a month prior. The nurses (Kaitlyn in med surge) and Carmie (CNA) at her most recent hospitalization were thorough with both managing her care, but also sharing her discharge information. I really appreciated the encouraging words from them as well. I can't speak on much of the doctors themselves, but my grandma's alive and doing well so I'd say that's been good. My only complaints are: the small ED lobby that feels like a bubble of germs with the circle of seats to cough onto each other. The lack of communication with wait times in between information given once you're in a room in the ED... and bedside with some ER doctors. But that's par the course for most hospitals.

I saw Dr Arthur yesterday, my regular doctor, and not only did she fill out my forms needed, wrote…read moreme an accommodation letter & follow up with me after my urgent care visit; she also was able to remove the recently noticed earring back stuck in my skin in my ear. The skin had grown over it and even though I got the earring out, the back wouldn't budge and it hurt. In times before, I'd remember that some doctors would turn my newly found concerns away and tell me I had to make another appointment. Dr Arthur did it all. She's amazing and overall Sutter has been a great place to have my medical care. Thank you again!

My son was on a 52/50 and was sent to Adventist twice. He said thr staff was nice, liked the meals…read moreand did not complain about services from therapists, psychiatrists or other staff members. He had a therapist name Mike, he would call me to discuss my son, he was very nice, professional & informative of the info he shared with me. Also when I dropped my son some clothing the security at the front office were all friendly people. If my son goes their again I hope he gets Mike as his therapist! The building is pretty old, stuck in the 60'- 70's time warp. Hopefully the inside has been renovated!

My name is David Olmscheid and I have experienced mental health issues for the majority of my life…read moreand Adventist Mental Health in Vallejo, California Changed my life forever. Nothing short of a heavenly experience. I love you guys..

Avoid this clinic at all costs if you expect reliable medical care, accountability, or basic…read morecommunication. I was a patient here for over two years, and their scheduling and administrative department is an absolute nightmare. I take a time-sensitive, monthly injection for Medication-Assisted Treatment (MAT). For FOUR consecutive months, this clinic canceled my injection appointments on the exact day of the appointment, sometimes even as I was turning into the lot, WITH NO EXPLANATION! I commute all the way from the East Bay for these appointments. Multiple times, I have been turning into their parking lot after driving for an hour, only to be called and told my medication "wasn't ordered," "couldn't be found," or that they had to cancel. To make matters worse, they regularly alter appointment times in the patient portal after the fact and falsely mark patients as "no-shows" to cover up their own internal scheduling mistakes. When you try to advocate for yourself, the doctors question you like you've done something wrong. When you ask to speak to management, the supervisors consistently duck your calls, claim they are "in meetings," and completely ghost you. Leaving a patient without their time-sensitive medication and causing them to go into active medical withdrawal due to administrative incompetence is medical abandonment. If you are serious about your health, recovery, and sanity, do not trust this place. I have officially filed a formal quality-of-care grievance with my insurance provider and am transferring my care immediately. They do a massive disservice to the community they claim to support.

Very unprofessional I scheduled an appointment two weeks prior and they called me the day before to…read moreconfirm my appointment , let me know what to bring and then the same day of my appointment canceled my without notifying me until I arrived definitely wouldn't recommend place is small has no air conditioning going through the waiting room and doesn't look very sanitary. Everything is so cramped together that you can hear everyone that comes in conversation . This is my first time coming here and also gonna be my last. So a rating from one out of 100. I would give them a flat zero.

The ladies at the front desk are fantastic! But the dude helping me with my veteran percentage…read morestuff was a JERK!

This clinic is a great resource for veterans and I am great full for its existence. I feel the VA…read moreis by far the best place I have received care from. And keeps the promise of care that President Lincoln made to the soldiers of past present and future.

I called to see if my Aunt could be seen that day. I was told that they did accept her insurance…read moreand they could indeed see her. We went to the clinic and we were told that they could not see her because there was no doctor there. Why didn't they inform us that when I called?

Had to get a last minute sport's physical for my son since Kaiser's appts are booked out too far…read more They did a simple physical. I think I paid $65. They completely the paperwork. Recommend if you're in a time crunch. Just kinda pricey when your used to paying a $10 copay. Other than that they were great.

To ALL who need to spend time, after an injury or other serious medical problem !! .. .. THIS IS…read moreTHE FACILITY FOR YOU !! !! .. .. .. My experience at the SPRINGS ROAD HEALTHCARE CENTER, in Vallejo, California was nothing short of EXCELLENT CARE !! .. .. From the CNA Staff to the Social Staff & Nurses and Doctors and the Activities Director .. .. I spent nearly two months there for aggressive Physical Therapy, and was discharged on 7/2/2026 .. .. I made many friends there. Some who have been here for many years !! .. .. I am happy to be home, but my memories of me being there, will stay with ME always !! !! .. .. .. Sincerely, Frank Lombardo Benicia, California 94510 .. .. .. P.S. and Five Stars ***** to the Physical Therapy Department too !!

They took god care of my mother here on her last month of life . Excellent nurses !!…read more Her roommates were also kind and understanding though my mom could not converse anymore .

If you want to get calls from a monotoned secretary with no personality to see a doctor who won't…read moresee sick patients (only phone appointments if you're actually sick), then this is the place for you!

1 star since it's the minimum I can choose. I will not tell my story as it's too long and…read morefrustrating to take the time to type and post. Take my word for it, or find out on your own, either way it's unfair and amazing how inefficient and lack of compassion they have for the urgency of the patients and families needs. Hopefully this changes, you are dealing with real people and real lives.