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    John Riley, O.D

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

    Services - John Riley, O.D

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    9 years ago

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    Eye Concepts Vision Center

    Eye Concepts Vision Center

    4.3(67 reviews)
    4.0 mi
    $$

    Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

    This place is awesome. It's personal and not like some chain in a target or whatever. I've been…read moregoing for years. Doc is super cool. I brought in a pair of glasses today that I bought in 2023. I fell asleep in them and they were all bent out of shape. I showed up at 530pm and just walked in. They had them adjusted and perfect in 20 minutes.

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    John Riley, O.D - optometrists - Updated June 2026

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