Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

We have been going to Dr. Van Over and Chandler Eye Care for 15 years now…read more Dr. Van Over and the entire staff at Chandler Eye Care are the absolute best in the entire state of Arizona!

When I first started going to Ocotillo Eyecare it was great! I liked the doctors and the folks out…read morefront were amazing. This last time I saw a new doctor. She told me that I had severely dry eyes and I'd have to come back after not wearing glasses and using drops for a week. She also said I have glaucoma and got me a referral for a consult. THEN she said that if I get floaters I need to call 911 immediately and when I asked why she said it's because my retina detached. She also said I have high cholesterol (from my eyes???). All of this was said with drama and also rudeness. For the record, I am 41. Anyway, went back a week later (wore my contacts all week (no I didn't listen) and she said my eyes look MUCH better (uh ok) and she released my new contact prescription from being held hostage. That day I had to wait over an hour for her to see me. Yesterday, I went to the glaucoma consult. The PA was laughing when she got the image results because apparently they get this doctor's wacky consults all the time. My eyes are fine. There is no glaucoma (like at all...not even borderline). There is no reason to be worried about my retina detaching. Anyway, I am a very good judge of character and thought this doc was wrong from the get-go (although, I will admit I just found out my cholesterol is in fact borderline high), so I didn't freak out about any of this. I can only imagine she's going to scare the crap out of someone though and cause anxiety and panic! I will be finding a new eye doc asap and if you're looking for a new doc, don't go here.

After reading Whitney M. and Christine M. review my jaw dropped to the floor. Our whole family has…read moreseen Dr Powell since I can remember. Yesterday my daughter saw the woman doctor and was told the same thing. High cholesterol and her retina's were detaching and to call 911 if she started seeing flashing lights. My daughter, who is 31 very fit and eats healthy, called me in tears. Scared to death that she was going to lose her eyesight. What is going on in that office? We have always absolutely loved Dr Powell. Unfortunately, we will be going elsewhere.

Best eye exam I have ever had. Dr. Lou is very helpful and caring. I needed some extra help in the…read moreoffice and the staff gave me extra assistance and so did Dr. Lou.

I have been a PA for almost 50 years. I must agree with the other reviews that Dr. Lou is an…read moreexcellent Optometrist. Academically excellent, extremely Kind and caring. A combination that is not easy to find in any profession. I would highly recommend him.

Dr Falcon is phenomenal! Not only is she incredibly knowledgeable, but she is compassionate and is…read moreamazing with all ages, including little kids. Her staff is also fantastic! All around, a wonderful office

Such a wonderful doctor takes her time with the kids to make them comfortable! Absolutely loved her…read moreand the way she did eye exams for my daughter. Will definitely recommend her to everyone:)

Another successful and painless annual checkup in the book! Thank you Karla (or with a C) for…read moretaking care of me with the pre-check and ordering the contacts. Dr. Watkins is very patient as always when I couldn't decide if 5 or 6 is better. Thank you again! Until next time!

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

We will never go to insight eyewear again. Customer service is so horrible it's unreal. Went into…read morean appointment March 25th and received all but one pair of sunglasses 2 weeks later. Called multiple times for the staff to tell me that they take longer to be made. Come to find out after the 3rd call that they needed to be remade since they didn't pass inspection.I get a text that they will be shipping on or before the 29th and that they will follow up with me as soon as they get updates. It is May 11th so I call back to see where they are at since I was told they would be expedited. Guess what the sunglasses were there for over a week and the front desk staff told me I opted out of text, which is a lie. If you want over priced glasses and them to take forever to get to you plus horrible customer service this is the place for you!

The website is happy to make an appointment but there is ZERO information on pricing only that they…read morewant to upcharge for a retinal scan you may or may not need. PRICING TRANSPARENCY is not a big ask for customers.

I found myself coming here on the recommendation of my primary doctor who wanted me to get more…read morethan just a general eye exam from Lens Crafters. I wasn't sure what to expect here having seen their ads endlessly on tv and passing BDP buildings all over town, including up in Globe. Perhaps I expected them to be franchised and soulless, without any real people or knowledge beyond their slick marketing pieces. Sort of like politicians. It is occasionally nice to find that reality does not match your expectations, and BDP is one of those places. Everybody there was genuinely nice, and I had to do a lot of different tests with more than a few specialists. All of them took the time to explain what they were doing and the results. The docs assistants (who lets face it do most of the work, and are the unsung hero's) were all great as well and deserve a huge thumbs up as well.

My grandma was a new patient and check in process and call back was quick! Was taken back into a…read moreroom for testings and Sydney took care of us! She was so kind, patient and understanding towards us and my grandma. Did not feel rushed at all. It's the type of service and care that is not always given in other clinics and places. Thank you to Sierra for helping me with a question and went out of her way to figure it out :) Thank you both for taking your time with us !

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

I recently visited Target Optical and had a mixed experience…read more Dr. Diaz was absolutely wonderful--professional, kind, and very thorough. He made me feel comfortable throughout the entire exam and took the time to answer all of my questions. I truly appreciated his care and would highly recommend him. Unfortunately, the experience at the front desk did not match the level of service provided by the doctor. The two customer service representatives were not welcoming or friendly, and they came across as unhelpful and dismissive. Especially the man, but the lady did not intervene at all to rectify the awful customer service being received. Nor, did she give off a nice or welcoming demeanor as well. It made what should have been a positive visit feel uncomfortable and unpleasant. I hope management takes this feedback seriously, because Dr. Diaz is excellent--but the front office experience needs significant improvement.

We had to switch optometrists because of insurance and I'm always skeptical switching to a new…read moreprovider. Dr. Diaz here was so wonderful! He was very nice interpersonally, patient, warm, and so knowledgeable! The appointment didn't feel rushed and I left the appointment feeling relieved to find another excellent provider, especially when eye exams can sometimes be stressful.