BEWARE -- DO NOT RECOMMEND…read more This business operates in a predatory and completely unprofessional manner. They require full payment upfront and then pressure customers into a mandatory 20% tip before any service is provided. This alone is a major red flag and not standard practice for any legitimate spa. $200 wasted!!! Unfortunately, the experience only deteriorated from there. The massage therapist displayed shockingly inappropriate behavior throughout the session. She was passing gas repeatedly, laughing, and behaving in a way that was not only unprofessional but highly unsanitary and disrespectful. This is not a misunderstanding or an exaggeration it was continuous and completely unacceptable. The massage itself was below average: inconsistent pressure, poor technique, and no attention to client comfort. I left feeling worse physically and genuinely disturbed by the lack of basic hygiene and professionalism. For the amount charged, this service is not just overpriced it is unsafe, unsanitary, and deeply unethical in how it treats customers. Save your money and protect your health. This establishment needs to be reported and reviewed by regulatory authorities.

My husband and I did a couples massage recently and received deep tissue therapy. They did an…read moreexcellent job! The first thing you notice when entering is how clean it looks and smells! Staff is accommodating and friendly. Would recommend in a pinch if you need immediate attention for muscle aches or tightness.

I absolutely love this place and I live almost 2 hours south ...however it is worth my stop when…read moreI'm in Orlando and I've never been disappointed with the service or the staff. It may not be a fancy spa atmosphere but i'm not high maintenance. Great prices for the massages and Ialways get the coconut oil and hot stone massage as it is the best experience! Keep up the great work staff!

Therapist was not very good , left the room and the door open 5 times , was constantly massaging…read morewith one hand and looking at her phone with the other. Charged 140 for an hour gave her 160 and she complained, started to take the 20 back .

The experience was so nice that we booked it twice! Let me preface this review by stating that our…read morefirst visit, Friday, 12/19, was great (4/5 stars). We were asked to pay in advance, which I found to be odd & somewhat unprofessional, but we received our services and we thoroughly enjoyed them. We returned on Sunday, 12/21 and had a less satisfactory experience (1/5 stars). My husband and I were in town for my birthday and I thought it would be nice for us to have a massage shortly after arriving. Sitting on a plane for 2.5 hours can really allow the stiffness to set in and we needed an activity to do until we were able to check into our hotel. This place had great reviews, was affordable, and was conveniently located about 25 minutes from our hotel. I found a Groupon online for a 90- minute couples treatment that included a 60-minute Swedish massage and 30-minute face & scalp massage. When I called them to check availability, I was told to not purchase the Groupon and that they would honor that price ($140 total). We booked our appointment and arrived at the scheduled time. Here's what they did well: 1. Verbal communication over the phone came with a bit of a language barrier, so they followed up via text to confirm the details of our visit. This became doubly important when I arrived in-person because someone different was there and didn't understand what I was saying until I presented the text communications. 2. The room was cozy, inviting and dimly lit. It created an intimate setting for my husband and I to get comfortable in. 3. They surprised us with the use of hot stones, which I didn't think was included. I'd seen the option for that online, but chose the option that included the facial and scalp massage instead. 4. During the facial, they covered us with warm, heavy blankets. We joked afterwards that they sort of forced us to relax! 5. Afterwards, they checked to make sure we enjoyed the experience and were very gracious when we tipped. 6. Also, at one point, lots of hot stones were piled on top of towels on our backs and wrapped up. They stayed there for a while and that was quite lovely. First time I've ever had that done anywhere! What they could have done better: 1. Asking for payment in advance. In reading the reviews, it seems like they don't always do this; just sometimes. That made it feel a little discriminatory. 2. During our second visit, we had two completely different masseurs (my fault for not requesting the same two), one of which was the woman who was working the front desk. She continued to answer phones throughout our entire treatment. The phone was in the room, ringing constantly. She would answer and then leave the room, interrupting the service, and often times leaving the door to our private room open. It was very distracting. We were unable to relax, and we felt cheated out of a portion of the service due to the constant interruptions. 3. The facial and scalp massage was actually a 1-2 minute facial massage followed by the application of a dollar store sheet mask. They then covered us with a blanket and left us in the room for 30 minutes. This felt like false advertising, but it was okay because my husband, who's bald, did receive a scalp massage. 4. The last point leads me to the fact that the service that I received differed greatly from what my husband experienced laying right next to me. His feet were massaged by hand and mine were rubbed only with the hot stones. In our first visit, my masseuse climbed on top of my back and "massaged" my back, buttocks, and thighs with her knees. His didn't climb on him at all. I would've preferred that as well! Lol 5. After our second visit, due to the lack of professionalism and poorly administered treatment, we were not inclined to tip, but we were flat-out asked for one and presented with a case/plea regarding the masseuse that was not answering phones during the service. We were put on the spot and therefore left a tip for only her. 6. That reminds me. After the facial, and I called it before it happened, only one masseuse returned to complete the treatment for both of us. We were cheated! 7. The massage tables are covered with blankets, but on top of the blanket is tissue paper, like what they use on the table at a doctor's office. I hope this is to protect the blanket from all of the oils they use and not for them to continue use of the same blankets with different clients... I knew going into this that it could go one way or the other, but I was truly shocked by the dichotomy between our first visit and the second, which were just two days apart. Places like these are a dime a dozen, so if I were ever in the area again, I'd give a different business a try.

Excellent hot stone and hot oil massage Felt light as a feather afterwards…read more Lilly and as great I recommend!

First time here. I was thinking it was one I had been to before but when I walked in I realized…read moreit's not the one I thought. The staff was very nice. The massage was great, probably one of the best I have had. It was a bit warm inside. They offered a complementary water when you're done. I would return if I am in the area again.

Hidden gem! This is where the locals go. Fantastic massages, every time. This is not one of…read morethose places where they have you fill out forms for 5 minutes and then deduct time for dressing and undressing. They get right to business and know just the right techniques and pressure. We've been here many times, as walk-ins and with appointments, and always treated great. The rooms are clean, the therapists are friendly, and we walk away feeling a little lighter and a lot more relaxed.

Terrible service. Rude. Didn't even use oil. Stay away! Throw your money away somewhere else.read more

Best friend and shad a hard time looking for the right place at last minute for a massage before…read moregoing back to NY. Only place that actually kept it open late for us. Will never forget it either. Had a room with double bedding to set the best friend mood for the both of us. We truly enjoyed it. Massages were so great. Gentle and rough at the same time really untied some knots. felt more relief. The girls were SUPER sweet both made our experience unforgettable.

Horrible experience!!! My husband and I are here in Orlando…read morefor our anniversary! We thought it would be a good idea to celebrate with a massage! Upon arrival the gentleman was very nice and greeted us! He let us know that he was waiting on his coworker! She came in late and scattered! She said she was ready and took me back. She was very cordial but things went down hill fast. She seemed to have her attention somewhere else my entire massage. It felt as if she was on her phone/I watch the entire time. She constantly stopped massaging and taking pauses. She would constantly stop and use one hand.... Slow down as if she was distracted! I was very annoyed! At the end of my massage she simply said "we're done" and left out the room without any instructions to me! She immediately got on a phone call once she exited the room as if whoever she was texting the entire time was awaiting her call!!! The call was on speaker so both my husband and I hear her!!! since I didn't have any other instructions I got up and put my clothes back on VERY UPSET!!!! HERE'S where it gets WORSE!!!!!! After telling my husband what happened in my massage room he was very upset that he paid for terrible service and called the phone number that he had booked our service through. (1407-738-1546) The owner answered on the second ring just as he had been every time we called!! My husband let him know what the issues were and he led us to believe that this was not normal for this young lady and that he was going to research and call us back so that we could get more time on our massage brought to our resort and possibly some money back. About an hour went by we didn't hear anything so my husband decided to call back.... when he called back there was no answer so he tried to call again, again there was no answer! Then my husband received a text message saying "sorry I'm on the phone it's a busy afternoon" from this gentleman. My husband let him know via text that we were trying to make plans for the afternoon around this ; make up time for the massage and that we needed an answer as soon as possible. We received no response or text message another hour went by my husband called again, and then again and again no response I even tried calling several times myself! ...No response this gentleman has ghosted us!!!! We are very upset about this incident and still have not been compensated or made up for this issue do not spend your money with these crooks!!!!!!!

Cant beat this! The massage therapist came to our hotel room. She was great! my husband and I were…read moreboth very happy with the message! Will be using this company next time we're in Orlando, FL. Thank you!

This place is great. It is very clean and the staff was super friendly. I thoroughly enjoyed my…read more60min massage. Thanks!

Found this place by chance. Very close to work. Massage was great. Very relaxing. Also enjoy that…read moreit's open late. We came in right before ten and the girl were happy to help. English was a little tough, hard time understanding each other but it wasn't a big deal. Massage was great. We'll be back.

Tiffany did a good job and was very effective at her job.clean place and friendly people.read more

Made a reservation for my wife at 11am. She showed up and they said come back later. Also the Place…read morelooks haunting. If I could give zero stars I would.