The young lady at the check in (Kaitlyn) was very rude and had a bad attitude, her demeanor made us feel like we were bothering her to do her job. We will most likely be back again, but hope to be treated better by your staff. read more

Just drove by and they changed their name to El Car Wash. My barcode is invalid when I checked it online. No notification or anything.

Now this is completely wild that you commented on this today because I went today to get my car washed. My car had so much bird poop on it. It really was rough. The girl who helped me through the Line was so sweet. She told me one wash will not get it. She told me to pull back around after my car got washed for a re-wash. It looks great so I would definitely say Customer Service has stepped it up and I will be back. read more

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I had a great experience at Johnny Clean Car Wash. To compare, it's one of the best express car wash I've been to. The staff is friendly and the express wash is fast. They provide extra towels for you to clean off your car after the wash. They even have window cleaner and fragrance bottles available. These are just of the extra things I've noticed that's not commonly provided at other car wash express places. Oh, each bay even has a hand sanitizer dispenser...ala Covid precautions and safety. Clean...Fast...Awesome. That's their motto and it truly was. read more

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Sometimes I ponder, "How often should a person wash there car?" A few birds decided it was wash day for my car. This was also the perfect time to visit the new kids on the block, Johnny Clean. For a $9 single wash, I received an awesome tire shine, weather shield, hot air dry, my wheels renewed, and free vacuum usage. The vacuum suction was powerful. I love how they've created a section on dirty and clean towels at the vacuum stations. There was also window cleaner and car freshener at each station. FYI: In between each car station, there's a vacuum hose on each side of your car: one of the left side of your car and the other for the right side of your car. Furthermore, I thought it was nice of how the crew member at the wash entrance suggested a membership for unlimited washes but, I normally bring out the soap and bucket to wash my own car. I just wanted to treat my car today. read more

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I signed up for the 19.95 a month. I probably use this car wash two times a month then they hit me with a 3795 charge I thought maybe that was just the renewal and it would go back to $19 now I'm hit with it again I'll have to go Monday and cancel this that just seems dishonest. My fault for reading the fine print. I will say the staff are very nice. read more

Hands down the best car wash in Jacksonville! First of all this establishment is very well laid out - with easy to follow signs which direct you via the lanes for both unlimited members as well as regular members. They offer one time washes as well as monthly memberships. This is the cleanest car wash facility I've had the pleasure to do business with! The car wash itself is a beautiful system whereby a staff member -- as you pull up -- directs you to the appropriate position so that your car tracks straight into the car wash. You put your car in neutral and this system pulls your car into the car wash for a spectacular clean car wash with jet sprays, gentle rotating brushes and high speed dryers! More so, then your car is treated to designated covered areas for all of your detailing needs - free vacuum, free stations with various spray cleaners and mat cleaning machines. Please consider Johnny Clean Car wash if you are looking for an end-to- end car wash that will make your car just glow! read more

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Very professional, sweet and fast! The interior cleaning is an extra bang for your buck! Definitely made a member out of me!

The customer service is really poor. I only had my account with this company a few weeks. Two employees were dishonest. My account was charged after I was told my account would be cancelled. I only found out the account was open upon receiving an alert from my bank. At that time is when I found out that I had to cancel the account online. The so call promotional I was suppose to be on was a lie as well, I will never again use this company. read more

Nice car was. Cleaned my vehicle very well. If you have a truck with racks the recommend not going through and may refuse to send you through because it may damage the racks and their equipment. It is important to note they do not vacuum the car for you , you do it at the end. They have plenty of stations to take your time. They also have a mat cleaning station but it states no rubber mats so there was no good way to clean mine. They also have fragrance spray and window cleaner with fresh clean cloth towels. read more

Johnny Clean Car Wash - Car Wash Near Me - Jacksonville, Florida

Thanks going out to Johnny and his crew. They just recently opened. I really did not think they would be a good fit for Arlington, but I've had a change of mind. I always like to be supportive and welcoming to all new businesses in our area, but I had reservations about this "high end" car wash. But, after today-I will go there often to get my car washed. I wanted to sign up for the unlimited, pay plan-but decided to wait. I went through for my "Free Car wash"! The car came out very clean and the tires too. Then while I wash vacuuming, a young man brought me some window cleaner and a clean rag to wipe down my windows. Then I was able to meet, Cherie-one of the managers. She was very nice and I welcomed her to Arlington. She thanked me for coming by. I also noticed they had a "Concierge Section". I am thinking that might be included in an extra price maybe, or work off of tips for doing the detail work for you. Not real sure. I'll have to find out. The Con:it is on a pretty busy corner-I can see heavier traffic now. I also see when you go through the gate, you have to turn a hard left turn. I know my truck would not make this turn. But, the car did okay. There are some barriers there and I noticed a lot of black tire tread. So, I do see a small problem that might be remedied. Hopefully. PS:thanks going out to Johnny's for treating all of Arlington to a great wash. I was wondering why everyone's cars looked so darn shiny! Lol! :) read more

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Best Car Wash in NE Florida hands down! Full service options with a Detail Area for Unlimited Members only. No other car wash has faster, friendlier service than Johnny Clean. Most people don't know they are the only heated drying car wash in NE Florida. Your car is cleaner and dryer than any other car wash in Jacksonville guaranteed. There are a lot of just preposterous comments and outright deceiving comments on here. They have been in business for over 57 years and washed over 30 million cars in 7 different states. When I read a comment about how bad someone is I take a step back and look over all the previous comments to see if the person leaving the review is being dishonest. Readers must do their homework nowadays. Plz see the difference in the quality of this wash compared to the competitor. True results no artificial information. read more

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Was great when it opened as they offered cleaning agents and towels, now it Is a total ripoff. They offer nothing but a drive-thru car wash and vacuums. Not worth the cost at all. read more

Superfast wash and dry. Old Explorer looks new and brightest blue. The employees are great Johnny's place is first-rate.

I signed up online in Feburary 2023 for car washes. I never received any contact info from them. I thought that the transaction never went through. My wife asked me about the charge 8 months later. Shame on me for not following up but shame on them as I never was contacted . I tried calling them and they never returned my calls. Never again Johnny! read more

Great deal! Good packages. Definitely do the monthly deal. It was well worth it. I have to move and can no longer use this car wash but they were great. read more

Was signed up for a subscription that i didn't even want then didn't realize it until the day the billed me again. Cancelled same day and would not return my payment. So many other car wash places in Jacksonville you don't need this one. read more

This right here is the truth! one of the newest car washes around and they're building one in river city too. only paid $20 and i can get unlimited premium car washes for the whole month. as many as i want. had to run through twice, but it looked brand new after even with the ceramic coat! their detailing station is cook too, they have normal stations for cleaning and a side for unlimited members that has even more to help clean from window cleaner to leather shine, and fragrances that smell like lemon and give it that true new car smell. I 10/10 recommend. It is worth your money and it's extremely gentle on the paint. read more

Friendly staff. They have people posted at the pay stations to help you. Plentiful and spacious vacuum stations for the post wash detailing. Good value. read more

Loved this place! I had a wonderful experience starting with the warm welcome at checkout ! I loved how you go to your bay and they have all the supplies needed to fully detail your car! Windows, leather cleaner, general cleaner and rags and their vacuum actually sucks!!! IN A GOOD WAY!!! You are actually able to lift the debris from your car with the vacuum because the vacuums actually have great suction power! read more

Johnny Clean Car Wash - Detailing station - Car Wash Near Me - Jacksonville, Florida

Got a car wash here from the YES! Event. You just pull up and pay or you can have a membership and just drive as the system will recognize your vehicle and what wash you've purchased as a member. There's free vacuuming, window cleaner, and fragrance for your car but if you're a member there are way more sprays on the other side to use from. My car was washed like I had just got a full detail on it. I would definitely go back and get my car washed again. read more

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Great business and branding seen throughout the facility and through the interaction with the associates such as Marjorie (whom was superb & helpful) and the enthusiastic gentleman who was spraying my Jeep as I was entering the wash. State of the art amenities!!!!! read more

Johnny Clean Car Wash - Car Wash Near Me - Jacksonville, Florida

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BEWARE!!! If I could I would give 0 stars. My passenger side mirror in my Suburban was torn off and door all scratched. They told me to take car to Caliber Collision to get an estimate which came to $485. The Company refuses to pay for the repairs. The first excuse manager gave me was that they reviewed the video and that the equipment did not act with malicious intent and attacked my car???!!! Then the Operations Manager said my car is old, the adhesive is deteriorated, etc. etc. This is not something that can be resolved with applying new adhesive, the mirror including the bolt and plastic attachment pieces are broken!!! Appears my vehicle is not the only one that's being damaged. read more

- PAYING TO WIPE YOUR CAR WITH PAPER TOWELS- I used to love coming to this car wash. Johnny Clean stood out compared to other car washes because they provided microfiber rags to detail your car. Recently they took the rags away because "the company couldn't afford to replace (the rags) when riff raff take them," according to Diago the night manager. The microfiber rags place are now one ply, not eco friendly, gross 1 ply paper towels. I can't justify paying for a membership to wipe my car with paper towels that just smear the mess around. Go to Camel car wash down the road. read more

Wow, how insensitive can one company be. First of all they are overpriced for what you get, they have minimal amenities, their staff is rude as is Johnny the owner (yes i met him when they first opened). You can tell he doesn't care about anything other than the almighty dollar and the stories i have heard from others is just horrendous but since it wasnt experienced directly by me I will not post it here. What I do want to post is how they are using Covid-19 as a sales tactic. Look at the picture I attached. Trying to tell people to purchase a unlimited membership under the disguise of social distancing. Lets think about this for a minute, someone has to give you paperwork, someone has to receive your paperwork, someone has to give you a receipt you get the point but the biggest thing I call BS on their whole scheme is how are you distancing yourself when you are 12 inches from the person next to you vacuuming your vehicle? You need to be ashamed of yourself John S. (the owner) read more

Johnny Clean Car Wash - Car Wash Near Me - Jacksonville, Florida

Always an excellent wash when i go. I have the unlimited membership and all I have to do is drive up and get my car wash, no cards involved. read more

BEWARE DO NOT GO TO THIS CAR WASH CANCEL YOUR MEMBERSHIP FAST My son's brand new car was damaged despite the huge sign saying that they are responsible for damages with the exception of a few things, they offer $100 towards the damage of damaging his clear coat, paint, and ripping the bottom spoiler on a $60k car. Not only was this an insult to his intelligence but it was complete negligence on their behalf. He has been going to this place since they opened and referred several people here thinking he was covered by their guarantee only to find out differently. This is very disheartening and bad business. Needless to say, they could have accepted responsibility and taken care of this but unfortunately, we are going to have to do this the hard way, which will cost them far more. Our membership will be canceled today and we will advise everyone else we know to cancel theirs and this is just the start. A pissed-off mother we all know how that goes. read more

Pay as you go....OK Monthly Membership....Avoid like the plague. Although I liked the car wash, I would avoid with a ten foot pole of signing up for their monthly programs. I cancelled and got a confirmation from them on April 6th that my monthly membership had been cancelled, but as of July 25th, they are still billing my credit card every month. You cannot get hold of anyone if you call their number, no one ever answers. I dispute the charge with my credit card company every month but I finally had to cancel my current card and get a new one to keep them from charging my account. Now I have to change the 15 to 20 automatic payments I have set up with this card. A major pain, all because this company is so poorly run they simply cannot remove me from their auto billing. Pay as you go....OK Monthly Membership....Avoid like the plague. read more

Sterling was extremely helpful and explained so well, very kind and clear communicator! Was easy peezy run thru and ladies at the actual wash gate were so sweet and good vibes! read more

Why do I see new employees every single time I visit this location? Makes one wonder?? Otherwise 5 Stars.

I was scammed by this carwash. I was convinced to purchase the "unlimited package" for 6.79 by their sales person and was not told of the "5 day in advance cancellation fee for the next month". I was forced to pay the $25 for the next month when I called only 3 days in advance of the next month. Very poor customer service. read more

My bumper was damaged going through the car wash. All I'm seeking is to be reimbursed for my deductible. But Johnny Clean Car Wash is claiming no responsibility. My car was intact before going into the wash and when I came out my bumper was hanging off. This was the first time using the car wash. Very disappointed at the lack of responsibility and ownership of the issue. Beware! read more

lo peor es un irrespeto total al cliente pienso que darle una estrella es ser exageradamente bondadoso

Great when they first opened. Stopped the pre spray, always running out of microfiber towels, then no microfiber, replaced with hard to get paper towels, last time through no paper, "on order". Hate the paper, time to look elsewhere. read more

So I tried this wash today for the first time. Upon entering I had to get past a high pressure salesperson trying to sell me a monthly pass I didn't want. Then I think I scraped my car on an awkward left U turn into the tunnel entrance. My car had soap and was quite wet when I exited the tunnel. I was pressured again to buy a monthly pass. Then it took a while to exit this place. Not good ingress / egress. Also, the blowers were not very powerful. And no free air freshener and no air jets to clean those cracks and crevices. read more

Trash. Loved them when they first opened but now it's just a scam. The paper towels are a joke and even with getting extras it was still down to the wire because after Johnny washes your car YOU have to wash your car to get everything that was missed. Was told by an employee my car didn't get washed properly because it was "too small" and that only trucks and suvs get good washes because the brushes can't reach cars like mine (I drive a coupe), I was also told that they stopped the spray and microfiber cloths for cost efficiency. Cost efficiency doesn't doesn't matter if you drive away profits. Also I canceled my mom's membership for her (her car was coming out dirty as well and she drives a sedan) and even after receiving a confirmation email that the membership was indeed canceled for the past 2 months they have still been trying to debit her account and the bank had to put a stop to all future payments. I will drive out of my way before returning here. read more

Only use this Car Wash if you don't mind scratches to your and risking your car door mirror off. They will say their machines did not act with "malicious intent" and the day cause your car is not "brand new" they are not responsible. Further research finding out this is happening weekly to other customers. Pictures available on the NextDoor app and more terrible reviews on that NextDoor app. USE AT YOUR OWN RISK. read more

Johnny Clean Car Wash - Car Wash Near Me - Jacksonville, Florida

Really awesome place to go and get your car looking fresh,I recommend going b and trying it ouT,they have free to use microfiber towels,window cleaner,air freshener and degreaser,not to mention free vaccumes,love the staff,everyone Is very helpfull all the time,ty for coming to Arlington area read more

I called several times to cancel my membership. This company doesn't respond to email or phone calls .I had to cancel my bank card . The worse customer service read more

This was my first time at Johnny Clean so I didn't know what to expect. Took the car here since some bIrds decided to use it for target practice. They definitely hit the mark several times. Anyway, as you pull up there is a very nice employee thaT greets you and explains all of the options. I selected the best option because I wanted the car to be clean and shiny. As you enter the wash area there is another employee that guides you in and sprays the front of the vehicle with what looks like a pressure washer. You place the vehicle in neutral and the car wash quickly moves along the wash and dry cycle. I thought the wash part was kind of short but the heated dryers definitely do there job so you don't have any streaks at all. As you exit there are plenty of free vacuums to use as well as window cleaner and a mat cleaner. So far it's great! Well I am happy with the shine of the car until I get to the hood where not all of the bird droppings were washed off. Not only were they not washed off but now the wax has sealed them in even better. Guess I will have to wash it again myself. So if your car is not too dirty this quick wash works. I just had hoped for more from an $18 wash. read more