professional and prompt, great techs, respectful, great follow-up from front desk - much…read moreappreciated!

I recently purchased a new air conditioning system from CoolTech Heating and Cooling, and I…read morecouldn't be happier! Randy and his crew were fantastic from start to finish. They were professional, friendly, and really knew their stuff. The installation was done quickly, neatly, and they made sure everything was working perfectly before they left. The new 2 stage Rheem system runs great - quiet, efficient, and keeps my home perfectly cool. It's clear that Randy and his team take pride in their work and care about their customers. I highly recommend CoolTech Heating and Cooling, Randy, and his crew for anyone needing a new AC system or reliable HVAC service. Excellent experience all around!!

Special thanks to Billie who is professional, helpful and has great follow thru skills. Excellent…read morecustomer service from Billie, Tom and Justin. Your company is the best. I would never go elsewhere. Thank you for the best customer service. Technicians are prompt, friendly and helpful with all problems. Thank you all. Donna K

This is an updated review for those who do their research. They have worked on the A/C systems at…read moreboth of my properties in New Port Richey. Jeannie who answers the phone and sets appointments is excellent. The HVAC technicians Brett and Steve have been helpful and resolved the issues. The maintenance appointments have been helpful. They send out text reminders of your appointment. They have been upfront and honest with me. They have been consistent. I think that their prices are fair despite Inflation. I highly recommend.

I first met Seth when I had AC issues several years ago. He was prompt & reasonable. I then called…read morehim again about 18 months ago after the storms. He sent another guy out to check out my system. Fast forward to this summer & I was having a tough time reaching him. I needed new ductwork & I needed the system reinstalled cause it was no longer level. I was in the process of getting estimates when I mentioned Garland air. Well I was talking to a tech when Seth starts texting me. He was on my phone... guess I had accidentally called him. He asked to come out & give me an estimate. I said ok. A few hours later his son showed up who was also very polite. Zeke & Connor crawled under the house & took pics & videos. This was a few days before Christmas. Seth showed up & reviewed everything then gave us an offer. We agreed & he was here at 9am the next morning. They worked all day & night & made sure everything was working great. The next day my husband crawled under the house (old house) to see how it looked. He said it looked very professional. The ducts were tied up off the ground (unlike previous installs) the huge system was completely clean & level. The only thing we had to wait for was the steel cover. The cover finally came in & Seth came to install it today. I was in a meeting so I missed him but he still did a great job. I wanted to update my review because I have had so many terrible AC companies out here. Most of them are unreliable & don't do such great work. The companies that are generally reliable are quite expensive. Garland Air does great work at reasonable prices. I am so glad I accidentally called him that day. I will forever recommend Garland Air. They aren't afraid to get dirty to finish the job. I had at least 5 others out here that gave me estimates for new ductwork yet they never actually looked at the ductwork. They even stayed until 10pm to make sure it was all perfect prior to leaving my house. If you're in need of a new AC company... I highly recommend Garland Air. Thanks again guys! Happy new year!

It's so nice when you find a great company who is honest, has good pricing and who will go the…read moreextra mile. Garland Air is one of those hard to find gems and I highly recommend them. I was introduced to Seth a couple years ago and have used Garland for several repairs and maintenance needs. Yesterday, Seth and team evaluated replacing my AC units damaged from a hurricane. Seth recommended repairing the units, at a fraction of the replacement cost. He did the work right then and worked well into the night to finish the job. He was once again very quick to respond, very honest in his evaluation/recommendation, very fair in price and went way above and beyond to get the job done! I'm so impressed and thankful I have a great company to turn to when needed!

Service tech very knowledgeable and informed me of my need to replace "blue light" in system..which…read moreshould help flow clean air in my home. I am very impressed by their honest service, I renewed my maintenance agreement!! You can definitely count on Professor Cool!!

I have used these guys for a few years now(we have 3 units, sadly). I was having an issue with one…read moreof my air handlers, another company tried to sell me a whole new unit, Danny came out, replaced a part and serviced it, he told us that there was no reason to replace it, saved us $7k, unit has had no issues since. I have had the other owner and one of their techs out on other issues, they are all extremely honest. Today, one of my units stopped working, I called to schedule an appointment, instead of coming out and charging me a fee, he told me to check to see if there was water in the shutoff float, there was, told me to clean it out, problem solved. HIGHLY RECOMMEND these guys!

The owner Mark is truly amazing. He goes above and beyond to help you out with all your air…read moreconditioning needs and he knows his stuff. He does not try to sell you a bunch of stuff that you don't need he tries to do everything he can so you can get the most used out of your air condition unit. I have recommended him to all my friends and families and I'm pleased with everything he has done. A+++ thanks again mark you know the definition of customer service and you go above and beyond for your customers. Rebecca M.

Two years ago I had a new HVAC system installed by Air Conditioning & Heating of Tampa Bay. They…read moredid a great job, gave me a great price and were professional and finished the job on time! Fast forward to February of 2024! I noticed that the HVAC unit did not seem to be working properly. I contacted Diane at AC & H of Tampa Bay and she set up an appointment to have one of their technicians inspect my HVAC unit. The next morning, Bobby thoroughly inspected my HVAC unit and upon completion he advised me he wanted to speak with the staff at the main office because of concerns he had regarding my condenser unit. Thirty minutes after he left my residence, Bobby called and advised me that the condenser unit needs to be replaced. The main office later called me to set up a date and time to have this work done. On the date and time promised, Jeff and Jose from the AC & H of Tampa Bay arrived with the new condenser unit and began the installation process. By the afternoon, my new condenser was up and running. Before Jeff left, he advised me he wanted to schedule a return visit when the outside temperature was warmer to insure the pressures in the unit were correct. He explained the work he did and reassured me that this defective unit was merely an adoration. I fully understand that on occasion any part in a mechanical device can fail. What I must point out was the professionalism displayed by this company from every single employee. They were kind, courtesies and were genuinely interested in getting my HVAC problem repaired. The labor was under an extended warranty I had with AC & H of Tampa Bay along with a warranty from the manufacturer of the condenser unit. All costs associated with the unit and its replacement labor costs were covered by that warranty! A warranty with Air Conditioning & Heating of Tampa Bay means exactly that, they stand by their word and you are covered! This is a family owned and run company and it shows. The are dedicated, professional and most of all HONEST! If you need your HVAC system repaired or a new one installed, these are the people to go to. I highly recommend this company and will continue to hire them when I have HVAC needs! GREAT JOB!

I have had positive experiences with this company. Techs are knowledgeable and friendly. Also, when…read moreneeded to correct an issue... they make it right! I recommend this company.

CJ was absolutely amazing so knowledgeable kept everything so nice and clean. I highly recommend…read morehim very professional great job.

Called, a nice guy named Jerome arrived 45 minutes later and fixed my A/C for a fair price. His…read morenumber is now saved in my phone as "AC Guy" for all future work. I called "1 hour AC.." before calling Jerome and left a message.. Still haven't called me back. Maybe that is a Moon hour?

It was a pleasure working with Jerome. He's individually owned licensed and qualified. His prices…read morewere much better than the commercial companies, and his quality was superb! I look forward to working with Jerome again (not for a new HVAC system!)

I can't say enough great things about this company and their employees. It's family owned and…read moreoperated by wonderful, knowledgeable people. They're honest, reliable and will show up when they say they're going to.

I'm a homeowner who would like to share my grievances with OEL (OEL Heating & Cooling, LLC) that…read moreYelp readers may find helpful. My grievance with OEL is with their unlicensed technicians and their refusal to take responsibility for their errors. OEL failed to properly inspect my AC drain lines which prolonged my AC problems for 3 and a half years. OEL's carelessness has led to other issues resulting in unnecessary restoration work. I have also come to question OEL's professionalism and work at the conclusion of this experience for two reasons: their defensive behavior and their lack of explanation for the physically damaged AC hard copper drain line they didn't discover. Who broke the AC drain line in the attic since OEl were the only ones who accessed my attic until the leak was discovered by another plumber on May 3, 2021 who had taken these attached photos? My AC issue with OEL could have been resolved earlier if they had a licensed technician inspect my AC drain lines in the attic when I first had an issue with my AC. This AC issue carried on for 3.5 years attributed to a clogged drain line starting on October 6, 2017. OEL technicians responded to my many service calls to fix the problem only to respond with the same remedy of unclogging and treating the drain line instead of taking the time to find the root cause of the clogging issue in the drain lines. AC Drain Line Installation - 2017/07/22 The issue with my AC drain lines dates back to a water leak I had on the first floor in a storage area beneath the stairs. This problem was resolved by installing the AC hard copper drain lines in the attic directly above the AC unit in the closet on the second floor. OEL installed the AC hard copper drain lines and completed the work with a final inspection on July 22, 2017. Initial AC Problems two months later - 2017/10/06 Second AC Problem 10 months later - 2018/08/07 Third AC Problem 3 days later - 2018/08/10 Fourth AC Problem up to one year later - 2019/08/06 Fifth AC Problem 6 months later - 2020/02/05 Sixth AC Problem 12 months later - 2021/03/28 OEL Service Call Next Day - 2021/03/29 I asked and insisted that Wyatt, the OEL's technician, check the AC copper drain lines in the attic. Wyatt disregarded and refused to climb into the attic to inspect the AC drain lines insisting that the leak wasn't from the AC. Wyatt documented "Completed service system call. Client stated water leaking around light beneath 2 upstairs restrooms. Did not find anything dysfunctional with AC unit." on the invoice receipt. The following morning, March 30, I called OEL requesting Wyatt G. to inspect the AC drain line. I once again asked him to inspect the drain line in the attic and he refused. Wyatt expressed frustration because he didn't feel his visit was necessary. Broken AC drain line discovery - 2021/05/03 On May 3, 2021 I contacted a plumber, Mike of Tampa Bay Plumbers, to find the source of the water leak. Mike confirmed that the leak did not come from the plumbing lines. He asked to access the attic and found a cracked copper drain line installed by OEL. I then called OEL to fix the copper drain line they installed and refused to inspect in the attic. Chad S. and Wyatt arrived to service my call at 11:30am. OEL documented the following statement, "Found crack in condensate line that appeared to have been stepped on and cracked on trist. Repaired line with 3/8 hose and hose clamps. Removed wet insulation. Purged line with 2 gallons of water. Found no other cracks." Signed by Wyatt. Chad S. completed the job by repairing the line with clamps and final checks two weeks later on May 17th. He confirmed there weren't any water leaks. Chad refused to admit all 12 yellow receipts were drain line related work since 7/22/2017-05/03/2021. OEL's defensive behavior adds to my suspicion of the physically damaged AC hard copper drain line in the attic. Read the full detailed review at https://www.bbb.org/us/fl/thonotosassa/profile/air-conditioning-contractor/oel-heating-cooling-llc-0653-90306428/customer-reviews