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    Johnny Jeans

    4.6 (32 reviews)
    Closed 10:00 am - 6:00 pm

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    Photo of Kevin B.
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    2 years ago

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    Brenda L.

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    2 years ago

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    Brenda L.

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    Brenda L.

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    2 years ago

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    Brenda L.

    You are so sweet!!! We always love seeing you! Bren

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    3 years ago

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    5 years ago

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    Brenda L.

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    Brenda L.

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    Brenda L.

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    10 years ago

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    Brenda L.

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    13 years ago

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    14 years ago

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    8 years ago

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    Brenda L.

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    Brenda L.

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    14 years ago

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    Photo of Rhonda P.
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    13 years ago

    Coolest selection of clothes in downtown Tustin! Hand-picked designer duds in an organized clean store. Go check it out!

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    12 years ago

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    9 years ago

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    Brenda L.

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    13 years ago

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    13 years ago

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    9 years ago

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    Brenda L.

    Lysa, thanks for sharing the love!

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    10 years ago

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    Photo of Cris C.
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    10 years ago

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    Brenda L.

    Cris, thanks for sharing. Please visit again soon.

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    10 years ago

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    Brenda L.

    Pam, thanks for the kind words.

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    10 years ago

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    Brenda L.

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    10 years ago

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    Brenda L.

    Patricia, thanks for sharing! Visit us again soon.

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    13 years ago

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    Ask the Community - Johnny Jeans

    Review Highlights - Johnny Jeans

    We found a knockout dress for my wife, and Brenda helped my daughter with a mini-fashion show in the store.

    Mentioned in 10 reviews

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    LOFT

    LOFT

    3.0
    (72 reviews)
    2.2 mi
    $$

    My experience today was completely unacceptable. The older Asian woman working the returns counter…read morewas discourteous from the moment I approached her. Her tone was dismissive, impatient, and confrontational. I consider myself a well-mannered and respectful person, especially when speaking to my elders, but respect should never be one-sided. I did not have my receipt, and rather than explaining my options or making any genuine effort to assist me, the older Asian woman made it clear she had no interest in helping. Instead, she chose to argue and speak to me in a condescending manner. Customer service should be about resolving problems, not creating them. I finally requested assistance from someone else. A younger manager stepped in, and the difference in professionalism was immediate. She treated me with courtesy, listened, explained my options, and resolved the situation without difficulty. That interaction demonstrated that the issue was never the return itself, but the person who initially refused to help. What was particularly striking was watching the older Asian woman interact with another Asian customer immediately afterward. The warmth, patience, and willingness to help were completely different from the treatment I received. The contrast was impossible to overlook. No customer deserves to be spoken to with hostility or made to feel like they are an inconvenience for asking for assistance. If you choose to work in retail, professionalism, courtesy, and consistency should be extended to every customer, not only to those you choose to treat well. The younger manager ultimately salvaged what otherwise would have been an extremely unpleasant experience.

    If there's one word to sum up this location, it's chaotic…read more The only reason I gave it 2 stars instead of 1 star is because last minute, the employee honored my request of giving me my birthday discount despite the discount showing up in my email inbox (I was a LOFT member and received ALL emails except my birthday email - not sure why). I made a few pitstops for my birthday and LOFT was one of them. I have to say that this was the WORST pitstop that I made this day, as I felt a bit on edge when an Asian cashier with short hair was "helping" me out. I'm not sure if it's a cultural/background difference or upbringing (I'm also Asian), but I felt that she was extremely short and condescending with me any time I opened my mouth to say something. For example, I requested that I'd like to buy the dress I currently had in my hands in a larger size (I was going to exchange or return the dress I already bought in Size 8, but I wanted a Size 10 if available in the store or online. When I told her this, I felt "attacked" when she's like "it's not in the store, it's online" and I told her simply that I could buy it online. She then again rudely was like "it's not in the store". And there were many statements following that were similar in pattern where I'd say something and she'd talk over me. At this point, I was like "wtf" because I obviously mentioned that I was okay buying it online. It was like every time I said something ro answered her, she hit me with words that made NO sense to my past statement - like she wasn't even listening to me or she was trying to talk over what I say. I got so annoyed to the point where I tried to ask a different employee for help, and that employee seemed extremely confused. There was also a line behind me and two cashiers at the register, but only one cashier was helping customers at a time. When the customer behind me asked if there was another cashier who could help, an employee walking by looked confused and "tried" to fetch somebody, but ended up getting distracted by a different customer. It's like the employees here do NOT know how to work in customer service - they're either rude or somehow confused. I felt extremely uncomfortable and uneasy throughout my entire transaction and told myself I'd never come back. However, I am honest with my word and will add that it was nice of her in the end to manually give me my birthday discount that didn't show up in my email inbox so I will give this experience one star up. I do wish we communicated better, but I'm not sure if it was a cultural difference (the way she was talking was naturally just more "short" or "blunt") or if she is actually just a rude person because she was somewhat trying to help me but it was also coming off very rude. Regardless, I will never be coming back because I don't like to feel this level of discomfort when shopping, but I do appreciate the gesture she did for me in the end.

    Photos
    Pretty much everyone can find something to wear here
    Pretty much everyone can find something to wear here
    I love how so many of their tops come in so many colors
    I love how so many of their tops come in so many colors
    Easy access!

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    Johnny Jeans - womenscloth - Updated August 2026

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