It was really hard to find a company able to clean our cedar shingle roof, and I'm so glad we found Johnny Tsunami. They did a great job, and you can literally see the difference in our roof, which turned so much lighter once Johnny Tsunami removed the mildew and lichen that had been starting to grow. Our tech, Anthony, did an awesome job, and called multiple times with updates along the way. (We weren't home when they came by, so he sent us multiple photos throughout the day, which was really appreciated). Great work, and great customer service. We are absolutely using them again. read more

So... the person who came didn't inform us that she had entered our property until she was done, then she was rude on the phone when I mentioned the foam fillers (saying we should have told them about the foam fillers before the quote--- um, it's literally in the email I sent, and I DID tell the person I scheduled with on the phone), and when they left, they left our gate open. Also, I never heard back from them for any kind of quote. Bad service. :( read more

On October 1st Kenneth Palmer came to our house to survey the work to be done. He stated he would get us a bid by the coming week (October 4-8). As of today we have not heard a word. Are we too "small potatoes" to be bothered with? If so, just say so - But at least RESPOND. BILL ERICKSON, POULSBO 360-779-9766 berixn@comcast.net read more

Arranged estimate via receptionist for three days away - today, between 2 and 4 P.M. Received a call 1 hour prior to arranged time frame saying the 'estimator' had a family emergency and they needed to reschedule - for a week later, owing to they only perform estimates 'in my area' on Mondays and Fridays. I empathize with 'family emergencies', when warranted. I had to arrange my schedule to be present on the scheduled day. Johnny Tsunami's website claims they're less than 8 miles from my home, or 'in that area'. I've an estimate from another firm that required less than 20 minutes onsite to scope the work required and provide an estimate. Perhaps I'm naive but I would think if I owned a company and my staff cancelled someone requesting an estimate I would make EVERY effort attempting to reschedule for an 'earliest' - moreso when they're less than 8 miles from home base. Bottom line - Tsunami Johnny cancelled arranged estimate schedule, couldn't reschedule within reasonable timeframe, cost and work quality - unknown; There are plenty of sincere, hard-working, capable folks performing this work in this vicinity, and many looking for work. Caveat Emptor. Buyer beware. read more

My in laws had the outside of their house done by JT a month or so ago and I was SO impressed! Literally made it look like a new paint job! My house could use a facelift so I called for a quote. I don't own my home so all I was willing to do was the outside window and screen cleaning and the home owner covered the gutter cleaning that was desperately needed. The first visit with Sunny, he was very honest and I felt the price quoted was fair. Then I scheduled the apt and even during Covid someone took my call promptly and scheduled us soon as possible. I know the summer months are busy for them so it was a few weeks out but I was willing to wait since it's not the rainy season. The guy who came out (his name escapes me right now) was professional, polite and did a great job! He was here early and done quicker than expected and did a great job! I'm so happy with my clean windows and screens! I'm an avid bird and squirrel watcher so these little things matter to me. And I hate doing windows! I give 5 stars! And when I own my home I plan on setting up with the monthly pay plan and having them clean the gutters 2 x year and do the moss treatment on my roof etc. I highly recommend! read more

Scheduled an appointment to get a quote for gutter cleaning with Johnny Tsunami. No one showed up and there was no communication from the company to explain or reschedule. read more

Guess these guys don't want business. Had a salesman come out for an estimate. Walked the property and said he would email me an estimate. Never received one. Even emailed the salesman and the owner. Went with someone else read more

I am very disappointed in the work performed. First, when I expressed concern about the roof treatment damaging the garden, the estimator told me that the treatment was "plant-based" and would not harm our plants. He also assured me that the staff had "20 years of experience" and would have no trouble cleaning the windows without resorting to ladders. The staff that showed up looked to be barely 20 years old. The "lead" person told me at least three times that the windows came out "awesome", but on the walk-through there were at least 6 that had not been washed on the outside, which was ostensibly his part of the work. (The person working on the inside was conscientious about taking his shoes off in the house, and did seem to be trying to do a good job.) At no time did either person walk through and look at the glass from the inside after both sides had been cleaned, as far as I could tell. They seemed to be working independently of each other. The result: Our plants have been damaged all around the house by the overspray. Many have spots on their leaves and several are losing large quantity of leaves. The treatment also corroded the copper fence caps. After they were through, I was asked to sign something that said I was happy with the work, which I am now sorry I signed. I was also asked to give a "5-star rating on Google". Before I posted this review, I wanted to at least offer them the opportunity to respond first. What happened next was apology after apology. I was twice promised that the Operations Manager Brenden Horn wanted to come visit and see what could be done. The first time he did not show and blamed it on someone else not putting it on his calendar. The next time he did not show and sent someone else in his place. That person could make no decisions but acknowledged how bad it all looked. He said you would make it right. That was three weeks ago. No word. I wrote Brenden twice and no response. read more

I got an estimate from Johnny Tsunami to clean my gutters, siding, windows inside/out & my porches. The estimate guy was super friendly and customized my bid to exactly what I needed to have done. I had shopped around but found other business reps came across as less professional. So I decided to go with the pro's. I was scheduled and was told that 8-10am is when I would see the crew arrive. At 10:30am on the day of the appointment with no sign of anybody, I left a voicemail at the office. I'd moved my schedule around to work from home to accommodate, plus I had to leave in the afternoon to teach a class. They called back and said they'd called me (maybe so, but they left no voicemails) stating that the crew had another job to finish and would be arriving later. I was ultimately OK with the change, but I wish this piece had been better handled. A routine reminder phone call, text or e-mail the day prior to the appointment would have eliminated all of the issues I had on the day-of and gotten this a 5-star review. The crew arrived and they got right to it. The gentleman who did the window cleanings was attentive, polite, worked around myself and my cats and did a good job. The other young man working outside was eager to get on task and seemed to know what he was doing. When they were finished, he filled me in on information I needed to know and processed my payment. Easy, peasy! This crew definitely met my expectations, and I would absolutely have them back to have more work done in the future. read more

Expert advice and excellent service. Our roofs had not been cleaned for a couple of years and JP Nuñez assessed, on the spot, that we needed more work that we had initially planned. He got to work and completed the job in a timely fashion. I especially appreciated his through clean-up. Other than our sparkling clean roofs it doesn't look as if anybody had been working on our property. I highly recommend this company and plan on continuing with them for their every 6 month ongoing maintenance plan. read more

Our roof is steep and has an enormous skylight, and we had trouble finding someone who would tackle roof cleaning. Daniel and Mikayla did a great and thorough job on the roof, and their cleanup was great too. 4 stars only because the roof washing system broke the first time the specialist came out, and it took several weeks to reschedule because we needed two people to do the work and their schedule was super busy. But our skylight is the cleanest it's ever been! read more

After much research on both my neighbor blog as well as yelp I decided to give Johnny Tsunami a try. I order the estimate date and what I needed done through their site on line, about a week later was contacted and we scheduled the appointment for the estimate. A few days later the representative stopped out. She was knowledgable and courteous as we walked around the building I pointed out what was needed in about five minutes she gave me the estimate and the deal was set. The individual who came out to do the work was named Joel also knowledgeable and courteous. The work took about 5 hours periodically I'd check up with Joel to see if there were and questions and to follow up on how things were going. Joel was very reassuring on the work being performed as well as what would be the final outcome. During the work being performed I added an item to the list was given and estimate and added it on. Work performed was a roof blow off and cleaning, gutters cleaned, skylights and windows cleaned, pressuring washing our two decks as well as cleaning one side of our home. In conclusion the work exceeded my expectation and they are my go to for this type of work without a bit of hesitation, highly recommend. read more

Outstanding service. Very careful with my wife's perennial gardens. Technically superior workmanship and attentive to every detail. We have hired many roof cleaners over the decades and it's not even close. They were great! read more

Contacted this company over the course of 2 weeks with multiple emails containing the necessary job information in the form of pictures of said windows. They don't go the extra mile as far as I can tell. Very laid back. read more

Johnny Tsunami took care of all the moss on our roof and unclogged our gutters. He is fast, efficient and flexible. Our roof ended up being a little more difficult than the average roof which presented some unique problems. Johnny had to access the roof from our back porch which is accessible only through the house. I had to leave for and appointment. Rather than cancel he offered to come back to get the job done as scheduled. I can't say that I know many people that would have waited around 3 hours in order to accommodate my schedule. He did a great job on the roof and applied treatment to prevent future moss growth. Our gutters are flowing freely. He can give you a quick estimate by looking at your house using Google Earth. He stuck to his estimate even though the job was more difficult than he anticipated. I'll definitely use Johnny Tsunami in the future. Highly recommended if you are looking for high quality and flexible service. read more

They gave a quick professional quote. The quote was a bit more expensive than some of the others I got, but I'm glad I went with JT on this job. They sent somebody to my rental the next day, and hade the job done the very next week. They provided two quotes, one for the gutters, then provided a second which was an assessment and quote of the roof mold. read more

Great service-would highly recommend! They were able to clean a very hard to reach awning. read more

I just moved to Port Townsend and the owner was kind enough to agree to getting the skylights cleaned, along with the roof and the gutters. Well, today Johnny's team arrived mid afternoon and got to work. They were out in about two hours, give or take. Very unhappy with the huge mess that we now have to deal with. And it's not just sweeping up. The deck, the rails, and the stairs are now spotted with their "environmentally safe" chemicals. The two skylights are "ok" in the bedroom, but the bedroom windows are a now a TOTAL mess and exceptionally hard to clean. The bathroom skylight is not clean. Has like a glue-like thing on it and is filthy. The person who was on the backside of the house was responsible for the above. When he was done, he also poured the chemicals on the lawn, rather than the dirt, which was right where he was working. He could have poured the slush where he had his ladder. I have a dog who eats grass. Great. Now I'm concerned that the chemicals could hurt the dog. Going on record here. The owner, who paid a pretty penny for these services, is now on his hands and knees sanding down the deck and the stairs bc is is such a spotted mess. Kinda like splashing bleach on a rug. Unfortunately, he is going to need to blast the deck and put stain on them. How on earth could this happen? I suspect the job was farmed out... but looking at reviews, seems their services are very inconsistent. If it was me, I would be asking for a reduction in the every expensive process. Of course we would never hired them again, and caution others to be very careful. They did not exceed expectations for doing a good job. I do have something nice to say though... the man who worked out front, cleaned up the front courtyard, and it's fine. read more

We had Johnny Tsunami to our house this week and they were amazing! The house looks perfect. We had the gutters, roof, skylights, house, and windows all cleaned and it's all spotless; he even cleaned our deck which wasn't included in the original bid. We worked with a different company in the past and they left a huge mess for us to clean up, so we were a bit apprehensive to have these services done again-- so glad we did and there was no mess or anything for us to do when they finished up. Highly recommend!! read more

These guys are top notch. Very very easy to work with. There customer service to the finish product was nothing but amazing. I have a crazy schedule and they made it work. There price is very competitive. Got my roof and gutters all cleaned and my home pressured washed. Didnt realized how dirty a house can get. My neighbors came by and wanted the same service. Thank again guys. read more

I really appreciate this business, they have fair prices and do an excellent job. Everything as stated. They are also prompt and let you know before they come to your house. They also answer their phones. read more

The guys took their time and did a very thorough job in cleaning all windows and glass railings. They even did a little bit extra clearing some spider webs around the windows. We will definitely use them again and would highly recommend them to anyone. JP was the guy. read more

Johnny Tsunami sent John and his partner over to clean my roof and gutters. They arrived promptly, did an excellent job, and cleaned up behind themselves. They were very professional. Great job! If you need roof and rain gutter cleaning, I would recommend Johnny Tsunami. read more

Well they did a pretty good job last year so I called them back. I was told they needed to come out an do an estimate (even though they had been out before) new system in place did not have my record. I told them the last price I was charged. Anyway, they came out and were very nice, gave me a written estimate..OUCH, I am all for inflation due to cost and life, but it was a 144 percent increase! Had to pass :( read more

I happily give Johnny Tsunami 4.5 stars. They have done a bunch of pressure washing for us ( Mary Robins) and always do a great job. They are respectful, friendly and pretty thorough. Very happy with their work! Highly recommend! read more

I would highly recommend this company! This morning JP and Wesley arrived on time to clean my metal roof. Both JP and Wesley were very friendly, professional and spoke in a customer friendly tone. I am very thankful for the quality job this team did on my roof. I recently had waterproof material installed on my new deck. JP and Wesley frequently rinsed the deck with water to dislove any roof cleaning solution that made its way onto the deck. I was very impressed how well this team cleaned up after cleaning the metal roof! I will be calling the company soon to work on another project! read more

We are very pleased with their service. They arrived when they said they would. We had exterior winow's cleaned, skylights washed, gutters cleaned and the roof blown off. I could not be home when they were doing the work, but they called me when they arrived and when they finished. They cleaned up everything when they were done and were respectful of our home. JP was very conscientious and detailed when he went over the scope of the work when they finished, We are very happy with their work and will definitely use them again. It is always great to find a reliable contractor to service Bainbirdge Island. read more

Great service and they call you back. I just moved in this last month and needed help. These guys called back and showed up when they said they would. Dressed well, courteous and likable. I will call them again. Their price was not cheap, but I got done what needed to get done. read more

I was initially pleased that Johnny Tsunami could scheduled me within a couple of weeks, but disappointed when they did not show up on the appointed day ... with no word ... I called and emailed ... contact was finally made and we rescheduled for the next day. The two young men who showed up were extremely polite and helpful. They worked hard and thoroughly to get the gutters and downspouts clean ... and cleaned up afterwards which I really appreciated. I would give them 5 stars! read more

I have a metal roof and gutters (used to be green) now etched along with dribbles of white off gutters. also lost several plants along the house, and find more damage daily.. I am so disappointed in this company. I was given a small discount for my troubles...but I would not recommend them , especially to someone with a metal roof, or a beautiful established garden below. they were higher priced then other roof cleaners, but talked the good talk, and i believed. More money doesn't mean better quality, I learned a very hard way. I had a 12 yr old sage plant that was so gorgeous, people thought it was an ornamental. I have no fresh sage this year for thanksgiving. ( i used to give it away it was so massive) lost many more plants as well. read more

Very happy! The two techs cleaned our cement tile roof in the hot sun and did an excellent job with both the roof, patio cover and the clean up! read more

This is one of the few companies that does everything they promise. We asked for an estimate to clean the windows of our two story home, they gave us an appointment promptly, a reasonable price...a date the following week with a time frame of between two hours. A very nice young man arrived, on time, did a fantastic job of cleaning the windows, inside and out. We will be a regular customer! Thank you! read more

I had these guys out to my house in late 2014 and they brought a ladder that was way too short. as a result they only partially cleaned my gutters and left my downspouts mostly clogged. I complained and they came out and redid the job, charging me half price. A few months later my gutters were overflowing again. I spent a total of 500 and got virtually nothing in return. If you just have a simple job, they may be capable, but if you have a tall house with a metal roof you'd be wasting your money with thee guys read more

Great job technicians were professional and did a great job cleaning the exterior of my home, roof and windows. Thanks again for a job well done. read more

Great company! Will not overcharge you. They do the work they say they are going to. Would use these guys again. Did a window cleaning and an exterior house wash for me. read more

It was very easy to make an appointment to have them come out to fix my gutter problem. JP and Noah arrived on time and cleaned a roof gutter section that was terribly clogged in a number of places. They worked quickly and successfully fixed the problem. These guys are very good. I recommend them without any reservations. read more

The estimate was right in the middle of what I anticipated. JP arrived right on time and did one heck of a job. Our roof had not been cleaned in quite some time and he removed all the moss and took extra care to properly treat each part of the roof. During the process JP made a point to take me around the house to explain and show me the work he had done. Once JP was finished he cleaned up all the moss and debris that he had removed from the roof. Very impressed by JP and Johnny Tsunami as a whole. I will definitely be using their service on a regular basis. read more

Called these guys and explained that I needed them ASAP for a roof cleaning, they were booked out a week and a half and I had a home appraisal in 3 days! I spoke with the owner John and he sensed my urgency...he personally came to my home with one of his guys on a SATURDAY and the home appraisal went great. Very professional and I would refer their services to anyone! Thanks again guys! read more

Johnny Tsunami just pressure washed the large apartment complex I live in. They did a terrible job. There is still dirt, debri and stains on walls etc. Do not use them, crappy work. read more

Tyler came out during the scheduled time, and did a super job cleaning my gutters and roof. I've used JT twice a year for the last 2 years (on the maint. plan), and I'm very satisfied with their work. read more