Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Great experience with this crew inspecting and cleaning our standalone pellet stove. Super easy to…read moreschedule, excellent service, great communication and very thorough work. Pricing was well worth it!

ColtWest came to service my chimney in Montesano. They were quick to respond to messages, gave an…read moreaccurate estimate, and were on-time for our meet at the property. He took off his work boots when preparing the work area inside my home, and treated my property with respect, both guys went out of their way to be friendly and efficient. Great value, great service. The team I had today were based out of Shelton, I will continue to support this local business.

Thank you! Great work! Very professional! We replaced the entire gutter in our 6000+ sf home…read more The work had been done very quickly and they did a great job helping us picking the perfect materials matches our house. Great job! Highly recommended!!

Disappointing service from Gutter Seattle. I hired them to replace all of the gutters and install…read morean additional downspout for a house I am managing remotely. It was also agreed that Gutter Seattle would add a splash block for the downspout. I made it clear to them that because I am managing the property remotely, I wanted many close up photos since I cannot personally inspect the finished work, and Genika assured me that she would "instruct the crew to take an extra-thorough set of photos". However, once the work was complete, the photos and videos I was sent were all taken from about ten feet away. None of them allowed me to see the finished work in detail and none were taken from above showing the inside of the gutter. When I asked for better photos and also whether a splash block had been installed as agreed upon, I received a text from Paolo informing me "Unfortunately, we're not able to continue returning on a weekly basis solely to take more pictures". He went on to add (in his reply that I suspect entirely written using AI) : "This creates scheduling challenges for our crew and affects our ongoing projects". They also indicated they installed the splash block but provided no evidence they did so. When I subsequently asked my property manager to stop by and look at the work, photos taken by him showed that the splash block had NOT been installed as promised. I reached out to Gutter Seattle TWICE to say that the splash block that was agreed upon had not been installed, and both times my emails were completely ignored. If this is how they treat a relatively minor oversight on their part (a twenty dollar splash block that could be installed in five minutes, but which would cost me, being out of state, much more to hire a handyman to do separately), I can only imagine what will happen if I were to contact them about a real problem concerning the gutters themselves, which are supposely guaranteed by Gutter Seattle for eight years. 3/5 stars (for the gutter installation itself), 1/5 stars (for the customer service)

Pacific Star Gutters did a fantastic job with our gutters on our house. We were new construction…read moreand have a lot of roof, and they came out and took the time to assess and design a system perfect for us. Every interaction with the crew was professional and the job was finished on time and on budget - something I feel like rarely happened with the rest of our construction. They even sent someone out to repair our gutter when a tree fell on it after a windstorm - top notch! We've had these gutters for four years and they've held up well - they are the Half Round gutters and they really are the finishing touch of our exterior. I feel like normally people are indifferent to gutters, but people notice ours, and that's worth a shoutout on Yelp. Highly recommend!

Kyle's team provided us gorgeous new gutters at a great price. Communication was great and the end…read moreresult is worthy of Neighbor compliments. Highly recommend Pacific Star Gutters!

They were fast and efficient. I would recommend them to my friends. New gutters look great! I like…read morethe removable boxes to clear out the debris.

These guys were great! Their team showed up, got to work and got new gutters and downspouts…read moreinstalled in about an hour and a half! Gutters look great, and work like a champ, just in time for the rainy season. Cost less than we expected too. I definitely recommend them.

They showed up early/on time, Edmundo was super professional, wore a mask and a harness, walked…read morearound and explained the process and the estimated time. It's super clean and looks great. Everyone asked if I'd just had my house painted! We will be calling Greg again and again!

Good work, quality and service. I've had skyline roofing do roof cleaning in 2019 and replacing a…read moreroof with gutter and skylight replacement in 2023. I appreciate the quality of the work, the service, and the reasonable price. I would recommend this company for others to use for roofing work.

About 3 months ago Tanya replaced my gutters, all went well and they looked great. Last week I was…read morecleaning out my gutters and noticed that there was some standing water in one place. I called Tanya and explained that situation.... she said that they would be out on Thursday and sure enough they showed up and corrected the problem. There was no hesitation or excuses on their part, they just wanted to make it right. It's nice to find a company that stands behind their work! Any company can install gutters but will they come back and fix any issues in the future? Tanya stands behind their work so I can and do recommend them without hesitation. Thanks again for your great service

Tanya and Ryan did a tricky gutter repair for my home and same for my neighbor's twin house. Very…read morehigh up with almost no place for ladder footing. They were good communicators, talked through many options; considered effectiveness, value and safety of property and people. Real pleasure to have them on the job. And it went perfectly, great work. Wholeheartedly recommend.

Apex was quick to respond with a competitive quote. They offered to send someone out to assess a…read moredownspout issue for free. Chris came out and was very helpful. He took down our Xmas lights first (for an additional cost), so they won't get damaged during the cleaning. He also went out of his way to clean a few grimy spots near the top of the house since he was pressure washing the outside of the gutters. I would recommend and use Apex again.

Chris from Apex came and performed roof and gutter cleaning for us. He was efficient, thorough,…read morepatient, and professional. I strongly recommend Chris and this business for your roof needs.