Our initial experience purchasing the vehicle was positive. We were treated respectfully and…read moreeveryone we interacted with was professional. However, the loan provider never received the title to the vehicle we purchased. When I reached out to Tom's Auto several times to resolve the issue and showed up in person I was given the runaround and even laughed at for being concerned that I had paid off a vehicle and had no title for it. I don't even think they tried to locate the title or investigate what happened. It was a huge hassle. I was told by the loan provider that this is a common occurrence with Tom's Auto, though I've read reviews about them from different platforms and have not seen anything pertaining to this particular issue. After spending time making phone calls to Tom's and the loan provider and being told to go to the DOT and then to go to the county treasurer I did have the issue resolved at the treasurers office. I did get the title to my vehicle. It was very frustrating and unnecessary to have to deal with this. All because the documents were mishandled.

I had been researching Toyota Land Cruisers for a bit and settled on wanting a 2006. Tom's North…read morehad one! I knew that there would be a few things that would likely need replaced soon due to having 200k miles. We made a list and purchased parts for everything that goes bad around this mileage. No problem at all and I absolutely love this purchase! This is an as-is dealership. In my opinion, if you're looking for a turn-key vehicle that's going to be perfect for you for years to come with zero maintenance required - go buy something brand new. I see a lot of reviews that seem to think Tom's is responsible for their used, high mileage, low-priced vehicle having issues. Do your own research and know the common issues the vehicle you're buying has at the mileage you're purchasing it at. Then decide if it's worth the cost to fix those things after purchasing. I had a great experience, it was so fast and easy.

I had a unfortunate situation with my car when I was on a trip halfway to Omaha NE my car broke…read moredown and it was about that time to junk it. I towed it Des Moines, IA to a shop when I later decided to have it junked. I spoke with a guy on the phone who gave me the best price estimate that I could find in Des Moines, and he told me that I could just mail them the title later, as I didn't have it with me and then they would just mail me the check. Most junk yards I spoke with had a problem with me not having the title. I did all of that and low and behold they followed through, was very painless and I'm thankful for all of their help. Saved me a lot of miles driving!

From the owner: We specialize In Quality Used Recycled Auto Parts We can Locate hard to find Parts We have over…read more8500 Recyclers around the country's Inventory Call Today 515-265-5696 We buy old Junk Cars, End Of Life Vehicles We buy Wrecked vehicles We offer an Impound Service for Shops, Mechanical and Collision shops We will match and beat any price We offer a Standard 90 day warranty on all parts and also offer Extended warraanties

great used car dealership, people there are very friendly. I didn't have the best credit but they…read morehave guaranteed financing so I was still able to get into a vehicle. I am very happy about my 2013 nissan sentra and I highly recommend them

DO NOT BUY A CAR HERE! sign for a car and it immediately broke down! i Had the car for less than 5…read moreminutes. The owner is now being charged for forgery as well, he signed my name on the title after the bank made him buy back the car! The Iowa general attorney and I have a claim on his Insurance bond as well. He has not returned my down payment either! Kenny Johnson and Tommy kilts are scammers. look at their recent reviews EVERY SINGLE ONE HAS HAD THE SAME ISSUE.

Great prices, lots of trucks, friendly staff. You can trust this dealershipread more

From the owner: We sell used cars at great prices. Cars, trucks and suvs.read more

go to Tom's auto. If you want a real reliable used car. they sell ones that don't have issues or…read moremany at all. And they are willing to help fix the problem. Definitely don't have crackhead addicts working on your car. You definitely won't be wasting your money with Tom's auto. You definitely will be wasting your money with Iowa auto exchange. Can't even give Iowa auto exchange one star probably could give them maybe a quarter of a star.

First time I've ever bought a used car traded one off that I felt like I actually didn't get…read morescrewed it was an amazing experience The staff and the owner all were there to help with the deal in the end there was an awesome experience I highly recommend going to them for your next vehicle . Hands down check them out

They were great to work with. They gave me the carfax for the vehicle we were looking at. They…read morenegotiated fairly and we were able to close the deal that night. No "I have to talk to my manager", we dealt with the manager from the start.