My car wasn't starting so I took it to All Pro. They charged me $1900 to fix it…read more The next day it won't start again. I took it to another shop for another diagnostic and they say the fix will cost thousands. At this point the cost of these repairs is more than the car is worth. If All Pro had diagnosed the problem correctly the first time I never would have agreed to their fixes. I contacted them to see if I could get some reimbursement for their failed work, or a reduced rate on further repairs and they declined both. They did manage to not fix my car in less than a day though, so I'll give them a star for that!

Air conditioner in my vehicle quit working, so I brought it in and they got to it right away. They…read morerecommended recharging the system with coolant and doing a leak test. That worked, but only held for a day. I called back and Pete said to bring it right back in, and they'd run the diagnostic. We had elected not to do that the first time, hoping that recharging the system would do the trick. Got it back in, and the condenser was bad. Because it's a Hybrid, the part was only available from Toyota -- it took overnight to get the part, and they had it back up and running the next morning. Replacing this part also required dropping the front bumper, in order to reach it, so it wasn't a real easy job. They discounted the repair for the cost of the previous days' recharge, since it didn't hold long. Pricing was reasonable given the difficulty in replacement, and they got the work done very quickly.

Jacobsen Auto Body is hands-down the best auto body shop in DSM. Their service is exceptional,…read moretheir prices are fair, and they genuinely care about their customers. I had a car emergency and they got me in quickly, completed the repair promptly, and charged a very reasonable price. Honest, knowledgeable, and dependable. I wouldn't take my vehicle anywhere else.

Quality of service was excellent and price right. I feel my money was well spent. I love my truck…read more now. Thanks Jacobsen's

Have been doing business with the owner of this establishment for over 20years and have never had…read morean issue, recommend anyone looking for a great one stop gas station look no further you found it.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

I'm not sure why it took me so long to write this review, but here it is: I've only gone to them…read morefor car issues, and I've been coming back multiple times since I moved to Iowa about two years ago. And let me tell you -- they're genuinely one of the best things that's happened to me since moving here. Honestly... they might even be the thing that could convince me to stay. Right off the bat, Joe stands out from the stereotypical "rude, crude, straight-to-the-point" mechanic image people might have. He has great manners and a soft, welcoming attitude. You can tell he's ready to actually listen to your concerns -- and not just listen, but address them. He's patient, thorough, and willing to have a real discussion with you about what's going on. A lot of mechanics lose people from the beginning simply because they don't listen. Joe does, and that already says a lot about how knowledgeable he is. But his wisdom doesn't stop there -- he also knows when he needs to learn more. And honestly, how can someone not be smart when they're always curious and willing to keep learning? That curiosity really showed when he was working on my 1991 Bronco -- a car that's before both his time and my time. He wasn't afraid to call in a former Ford mechanic to ask questions and get support. Together, they turned that Bronco from "this thing might fall apart on the road any minute" into something close to its prime again. And I didn't have a single problem with it throughout the absolutely merciless Iowa winter. So yes -- you can rest assured that whatever car you bring in, they'll do their best to take care of it... even the ones that were around before they were born And it's not just curiosity -- it's passion. I still remember Joe saying to me: "It doesn't matter what it is. I will fix it." As someone pursuing a medical degree, I was genuinely inspired by that mindset. Fix what needs to be fixed. Help those who need help. I'm taking that energy into how I want to treat my future patients -- and you really can't go wrong with that attitude. Last but not least: their shop works with Affirm, which lets you pay through a payment plan. That has been a tremendous help for me as a broke medical student -- and I'm sure it's a huge benefit for others in the community too. If you're not looking to be treated like just another source of revenue, rushed in and rushed out, this is the place. What Joe and the team offer is the kind of service that turns into a real relationship built on trust. I'd honestly go to Joe for motorcycle questions too. So if you want the "good old days" vibe where your mechanic actually cares, if you're someone who feels nervous going into a shop alone (especially women who worry about being taken advantage of), or if you simply want honest work at a fair price -- give them a chance. And I also want to give Casey a special shout-out as the behind-the-scenes hero. Thank you all so much. There were truly times you saved my ass, and I wouldn't have known what to do without you. Fantastic work -- and I hope you get even more recognition for what you do. And once again, I'm sorry for the late review -- it was long overdue!

Brought my grandpas old truck in for an inspection and change out of some fluids. They priced me…read morefairly and got the work done in a timely manner, with excellent service. Not to mention, I was greeted by Gretchen the cat, couldn't recommend enough!

Terry really saved me on a road trip recently! Heard a funny noise coming from my car, called him…read moreon a Sunday morning, and within a couple of hours, he had diagnosed the problem, found the part at a local shop, and completed the repair. The whole time he was super upfront and honest about what he was doing, both teaching me about my car and walking me through the repair process. He's very friendly and professional and I appreciated the conversation. Terry at Fast T's comes highly recommended - I'm bummed I don't live near him because I would use him all the time for my auto repairs!

Unbelievably kind, friendly, knowledgeable, and helpful. Can't imagine a better place for roadside…read moreassistance in the DSM metro.

My dad was visiting from out of town on New Years Eve when his car died in the middle of the…read morestreet. Called Chuck at Hemmingson Racing after hearing about him from my neighbors on the Nextdoor App who has nothing but good things to say. In spite of it being New Year's Eve Chuck said to tow it over. We dropped it off, he had it up on the rack in minutes, diagnosed it and repaired it in a couple hours in time for dad to see the rest of his family over the holiday. Total cost: $325. Total time from breakdown to repaired (including tow): 4 hours.

Updating my review, unfortunately I have to take my stars back. After having my starter replaced my…read morecar was idling really low, when I would come to a stop it would act like it wanted to cut off. I wasn't having, nor have never had this problem before taking it in to Chuck to replace the starter. I called and told him the car was idling low and he told me he was short staffed at the moment and would give me a call when he could get me in. Well, starting week 3 and I still haven't heard from him. I took my car to Shade Tree Auto in Grimes and was very impressed with their service.

James and Em and the others were incredible. We were traveling from Illinois to Utah to drive an…read moreinherited car. We'd had the car inspected before setting out on the trip because the car hadn't been driven for a few months. But it didn't stop us from throwing a tire rod on the Saturday before Easter. We were led to this shop by happenstance but I think there was a little divine intervention as well. We were given fantastic service and while we did have to extend our trip by a couple of days, I am so very grateful to this shop. Go Tuffy's!

DO NOT RECOMMEND!! I am a full time college student. I had my vehicle towed to Tuffy's to be…read moreexamined and I believed I had an electrical problem. The next day Tuffy's calls me and tells me my motor is blown and I need a new engine. Tuffy's quoted me over $6,000 and that wasn't including labor. The manager told me there was no reason to repair it. That I could leave my car there and they would junk it for me. In tears, I called the tow company and had them deliver my car to a different mechanic shop and have them check it out. All I needed was spark plugs and a new cylinder for the transmission. Total repairs cost me less than $200. DO NOT GO HERE THEY ARE NOT FAIR TO WOMEN!!!!!