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    Johnson Honda of Stuart

    3.2 (91 reviews)
    Closed 9:00 am - 8:00 pm

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    Services - Johnson Honda of Stuart

    Auto brake repair

    Auto general diagnosis

    Auto HVAC repair

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    Cathy S.

    Overall very professional experience from the salesman Jacob, to the sales manager, to finally the finance manager Roy.

    This is the cargo area that they told me they detailed
    Jill K.

    This Honda dealership vacillates between fabulous and disappointing. I have purchased multiple cars through them because their customer service was so good. The last purchase was a couple of months ago and it was a used car that was not clean. Yesterday I brought it back to the dealership asking for a detailing and they told me they would detail it. Obviously, they did not do anything other than wash it because they were still sand on the floor and obvious dirt from the previous owner on the elbow rest. I would have preferred them to tell me they are not going to detail it that to tell me, they actually did it, but they did not. Disappointing

    20K on top of MSRP OUTRAGEOUS so called market adjustments and on top of it, very rude and dismissal sales people, got out of there very fast and i would not step in this business again. its like they want u to pay BMW OR AUDI price for a honda civic, they are out of their mind

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    3 months ago

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    Anna H.

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    3 months ago

    Fantastic service! Carlos & Barbara listened, worked with me and for me to get me the best deal!

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    Anna H.

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    11 months ago

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    5 months ago

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    7 months ago

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    6 months ago

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    2 years ago

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    Anna H.

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    1 year ago

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    9 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Anna H.

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    2 years ago

    This place does good work and I feel it is an honest business run with integrity. That's my experience anyway

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    4 years ago

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    3 years ago

    My husband and I just had a wonderful experience with Melissa and Barbara. No pressure , informative and very knowledgeable.

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    3 years ago

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    7 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    13 years ago

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    4 years ago

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    6 years ago

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    Page 1 of 3

    Ask the Community - Johnson Honda of Stuart

    Review Highlights - Johnson Honda of Stuart

    Brad Epstein, Hugh Jackson, and Rick 'no' Fuss made the purchase of the new vehicle pleasant and smooth

    Mentioned in 3 reviews

    Read more highlights

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    INFINITI Stuart

    INFINITI Stuart

    (79 reviews)

    From start to finish, my experience at this dealership was excellent. Lauren, Dan, Jennifer, and my…read morefinance representative Mike all went above and beyond to help me get into a preowned vehicle. They worked very hard and made the entire process smooth and stress-free. What really stood out was how welcoming they were--they truly made me feel at home. I highly recommend this dealership to anyone looking for great service and a great team." from joe cathy & gabby we brought the bmw 430i & infiniti QX80

    I used to actually love this dealership's service department and service staff I can say this…read morebecause I've been going there for over 10years now. Though lately the last year or two has been a real price gouging establishment. I recently went to get my radiator checked which I already indicated the problem I showed the staff that my coolant reservoir was completely empty and that there where signs of coolant on part of the timing belt and near the upper part of the radiator. They proceeded to ask me if there was anything else. I told them that's what I'm here to find out. They ran a so called $300 "diagnostic test" which consisted of pouring water in the radiator and showing that it leaked out. "Clearly" I already knew that issue and needed to know if anything else way wrong. I asked if the hoes connected to the radiator was damaged and they told me they weren't going to be able to check that because it would be too much. Also if I was concerned about any other issues with the car each separate issue would cost $300 to do a diagnostic test.

    JLD Auto Group

    JLD Auto Group

    (5 reviews)

    JLD Auto Group was excellent prior to sale but worse than bad when taking responsibility for their…read moremechanics causing an engine fire in the first ten miles I drove the vehicle. Then they only know "As Is". They described this rare, show quality, totally restored, 1956 Chev. Cameo pickup truck as top quality, totally roadworthy and that they had driven it to a local car show. They did not say that it would self-destruct in the first ten miles I drove it. They told me that prior to shipment the battery had gone dead a couple times and they thought it was the air conditioning switch. They informed me it was the starter, so they installed a new starter just prior to shipment. What we know now but didn't know then is that it is necessary to loosen the exhaust manifold bolts to move the exhaust pipe away from the starter to remove and replace the starter. JLD mechanics did not re-tighten the exhaust manifold bolts which caused the side of the engine block to scorch and burn, badly burned 3 spark plug wires causing one to arch-weld to the block, burned the starter and solenoid cables and burned the side of the valve cover. All of this happened in the first ten miles I drove the truck. JLD Auto has told me 3 times that I bought it "As Is" and I say "As was described" before their mechanics destroyed it. They are not even willing to pay $1,000 for paint and parts if I pay for the mechanical labor. I have now restored the truck to original condition. JLD Auto has photos of the destruction and still refuses to pay anything. I have more photos and a complete step by step story to support this complaint. Len

    I've been doing business with Them for many years. The cars I bought sight unseen were better than…read morethey described. Both father and son are a pleasure to do business with. I've sent plenty of referrals and they were treated right as well. It's hard to find people like this in the business!

    Wallace Hyundai-Stuart

    Wallace Hyundai-Stuart

    (140 reviews)

    Bottom line Wallace didn't waste my time! I've been looking for a car for my son. I went through…read moreTruecar got a few offers, went to Napelton hyundai which is closer to my home. ( they wanted to play what can I do to get you into this car today?) well how about DONT WASTE MY TIME!! I called Wallace because during Covid they helped me buy my Tuscon. Don't get me started about buying a car during Covid! Anyway Dev answered the phone took my information of what I was looking for. Brandon the manager called me back and gave me the bottom line in about 30 minutes. Since id already been getting quotes from truecar I was impressed by how quickly and efficiently he responded. Napelton the next day was rude about my quote saying they needed to see it in writing. Jason wilichinsky my salesman at Wallace made sure the entire buying process went smoothly. Ty Wallace you did it again!

    Customer Loyalty means nothing! Me, family members and friends have been purchasing many new…read morevehicles from this dealership since 2004. Must add up to at least 25 new cars. Yesterday I went to trade in my lease for a new lease. Details of the negotiating are not important but long story short the deal fell through and left without a car. Why? Because at the last minute, i was informed that to make the deal, i had to take a dirty, hard driven demo car with 5k miles on it! Quoted price didnt apply to a new car. But the Managers Special was a filthy used one. After so many years of loyal service, I am very surprised that an exception was not made and allowed to take the newer model. So after all these years I will buy my next car somewhere else.

    Wallace Kia

    Wallace Kia

    (62 reviews)

    I don't typically leave negative reviews, and I understand that service departments are busy and…read moreunexpected issues can be difficult to diagnose. However, after this experience, I feel it's important to share what happened so others can make an informed decision. I have been a customer of this dealership for more than seven years, which makes this experience especially disappointing. I initially brought my vehicle in after receiving a transmission-related error code while driving. When I called to schedule an appointment, I was told the next available appointment was about four weeks away. While that was disappointing, I understood. I was advised to leave the vehicle as an "emergency" drop-off so that if they finished other vehicles early, they could work mine into the schedule. I left my vehicle there from Thursday until Tuesday without receiving any updates. I called several times, but my service advisor never returned my calls. I eventually drove to the dealership in person, only to be told they hadn't looked at the vehicle yet. I understand that schedules change, but a simple phone call explaining there was no update would have been appreciated. A few days later, I was told they had test-driven the vehicle but could not duplicate the transmission error, so they couldn't determine the cause. I accepted that explanation and picked up my vehicle. Less than 30 miles later, the exact same transmission error appeared again. I immediately returned to the dealership and specifically asked that the vehicle be driven long enough to recreate the issue. The service manager assured me that he would personally take it on an extended test drive because he didn't want to pull a technician away from the shop for that long. He also told me my vehicle would be moved to the top of the list since this was my second visit for the same unresolved problem. After another five days with almost no communication despite my repeated calls, I finally received a call explaining that they still could not duplicate the transmission problem but had identified other repairs. After discussing those findings, I authorized approximately $2,000 in repairs. The next day I was told the vehicle was ready. Once again, I drove less than 30 miles before the exact same transmission error returned. I immediately brought the vehicle back and asked the service manager whether he had personally performed the extended test drive he had promised. His response was that he "didn't have time." At that point, he offered me a courtesy vehicle, which I appreciated. Since I had access to another vehicle for a few days, I chose not to take it because I didn't want to use dealership resources unless absolutely necessary. Unfortunately, the communication problems continued. After several more days with little to no updates, I returned to the dealership and requested my keys. Rather than working toward a solution, the interaction became confrontational and filled with excuses. In total, the dealership had my vehicle for more than three weeks. Throughout that time, communication was consistently poor, phone calls were rarely returned, promises were not kept, and the original transmission problem was never resolved. Despite spending approximately $4,000 on repairs during this process, I left with the same issue that brought me in. I recognize that intermittent problems can be difficult to diagnose, and I don't expect miracles. What I do expect is honest communication, follow-through on commitments, and respect for a customer's time. Those are the areas where this experience fell well short. After more than seven years as a loyal customer, this experience has unfortunately caused me to lose confidence in this dealership. I sincerely hope they improve their communication and customer service because no customer should have to invest this much time, money, and patience only to leave with the same unresolved problem.

    Wallace family of dealerships is not worth anyone's business. They continually and consistently cut…read morecorners and provide horrible customer service. Do not purchase a vehicle from here or go get your car serviced here. Literally zero stars

    Johnson Honda of Stuart - autorepair - Updated September 2026

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