I was instantly impressed with how classy and professional their waiting area is. I came in for an…read moreoil change and to be honest, I wish it took longer. Waiting there was the most relaxing part of my day. The staff was professional, HONEST, and very informative. I will most certainly be back! I was informed the wife of the owner decorated the layout. As a builder, I must say your attention to detail is outstanding.

I made an appointment using their third party app for a front end brake job.When I got to the shop,…read moremy appointment time had been changed from 830am to 2:30 pm and was advised they would not honor the price quoted by THEIR app.Classic bait and switch by" Honest-1 Auto Care.

Buyer beware: Learn from my experience…read more I spent approximately a month shopping for an SUV before purchasing a 2019 Chevrolet Tahoe from Cars99 in Wingate, NC on December 31, 2025. This vehicle stood out because the salesman, Mukesh, represented that the vehicle had been inspected and prepared for sale, including a tune-up and replacement of ignition components. Based on those representations, I felt comfortable purchasing the vehicle. Before purchasing the vehicle, I specifically asked what work had been performed to prepare it for sale. Mukesh stated that the vehicle had been inspected and serviced. I requested documentation to support his claims regarding the inspection, servicing, and parts allegedly replaced in preparation for sale. He told me he would speak with his mechanic and provide the information. After the transmission failed, I again requested documentation supporting the inspection and repair work that had supposedly been performed. He again promised to provide the information. Despite multiple requests, no documentation was ever provided. Within approximately 30 minutes of driving the vehicle home, the transmission began exhibiting problems. I immediately contacted Mukesh and explained what was happening. He told me that the vehicle had been inspected, that he had personally driven it, and that it was fine. He suggested that "maybe you are in the wrong gear." I advised him that I planned to drive the vehicle to the mountains the next day and that I was concerned about a breakdown. He again assured me that the vehicle was fine. The following day, while driving to the mountains, the transmission failed and became stuck in first gear. After arriving at my destination, I checked the transmission fluid and found that it appeared to be overfilled. I immediately notified Mukesh and informed him that I would be taking the vehicle to a Chevrolet dealership for evaluation. On January 2, I took the vehicle to a Chevrolet dealership in West Jefferson, North Carolina. I was advised that the transmission required replacement and was given an estimate of approximately $8,200. I immediately informed Mukesh of the diagnosis. His response was, "Of course the Chevrolet dealership will charge you $8,200. My mechanic will do it for $4,000." I ultimately obtained additional estimates and had the transmission replaced by an independent repair facility for $4,923.61 in an effort to minimize my damages. The repair facility documented that the transmission was overfilled and later provided a signed and notarized statement expressing the opinion that the transmission condition existed prior to my purchase and would not ordinarily develop within approximately 30 minutes of normal driving. I attempted to resolve the matter directly with Cars99, sent a formal demand letter by certified mail, filed complaints, and pursued legal remedies. On January 12, when I personally delivered a copy of the repair invoice to Mukesh, he stated, "It is OK. I didn't make any profit on this vehicle and you fixed it so it's OK." During that same visit, Mukesh stated that a mechanic had inspected the vehicle before it was sold. However, he refused to identify the mechanic or provide the name of the business. He called the mechanic on speakerphone and allowed me to speak with him. The mechanic initially stated that he had inspected everything and checked all fluids. When I pointed out that the transmission had been overfilled, he immediately changed his statement and said, "Oh, we didn't check the transmission." The mechanic also refused to provide his name, business name, or contact information. After more than six months of trying to resolve this matter, I remain responsible for the cost of replacing the transmission. I encourage anyone considering purchasing a vehicle from Cars99 to obtain an independent pre-purchase inspection before completing the sale. A.Gonzalez

Excellent Customer Service. Best selling vehicles in…read moreCharlotte area, Clean Title Ready to Go.

I was completely satisfied with RV Camper Refrigeration service I had a no co error on my motorhome…read morerefrigerator, Sam promptly diagnosed the problem and repaired it quickly, he has over 30 years experience and even took the time to show me how to avoid the problem happening again, I don't ever recall a technician showing me how to avoid the problem in the future. Sam has earned my business for life and his prices was very competitive for the other businesses around the area. I definitely will refer him to my circle of friends.

For over a year I have been without overhead lights in my vintage Airstream. It took Sam less than…read more1 hour to diagnose and solve my problem. For my friend's 2 Airstreams, it took Sam even less time to solve his problem with his two different hot water systems! He is professional, personable and fair! Thank you Sam!

Waited two months for the dealership to even figure out what was wrong with my car.Then took it…read morehere and they figured it out in less than a week with regular communication and help along the way. Will come back. Recommended if you want good customer service

I don't know how to start but I will try, my used car that I got about year ago got water pump…read moreproblem, that my extended warranty willing to cover but only certain amount, dealership named the price that was way above our and warranty budget. We start looking for a small shop that able to do it for less, and we seems find it with this shop but unfortunately that shop decided to go not so kindred/Christian way and get more money out of us. They submitted a claim to our warranty on one amount and told us totally different amount, with quite good difference in numbers. After we confronted them on it, they stand their ground and keep showing us what they submitted on their computer. Dear people our warranty has about 4.000 reviews and they have no reason lie to us, unlike you who obviously trying to take advantage of seeing make of our vehicle. We definitely will spread the story and take our business to more honest shop.

Dan is very forthright and honest. He does a great job keeping up with what our cars need and will…read morealso let you know if maintenance or a repair is unnecessary.

I brought my car in to get fixed and 2 days later my car catches fire... I don't recommend Dan or…read morehis staff because he is not doing anything to correct their mistakes or to help me resolve this. Now I have to hire an attorney to look into this matter for me.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more