I could not be happier with CLTmobile. Excellent customer service, and an absolute pleasure to…read morework with. I used them for a mobile pre-purchase inspection. They were prompt, punctual, and extremely thorough. I highly recommend CLTmobile!

My dad was an engineer and he loved to show me how to fix things; I got into bmx and motocross at a…read moreyoung age. I learned how to do everything to my bikes; then cars and anything else I could fix or build. At 55; still love to do things myself, but I can't do everything and I hate taking my cars to dealerships. Next best thing is to find a good independent mechanic. Luckily I happened to find CLTMobile online! I actually invested in a mobile brake repair business about 3 years ago but have often thought how great a full service mobile mechanic would be! I messed up an electrical connection on one of my cars by accident doing some service on it. I could not fix it. My wife needed that car for work within a few days and my time was limited during that time to get it somewhere to get fixed. I called CLTmobile and got an appt booked right away. Mechanic came on time; he was super nice and very knowledgeable. He did a terrific job at a very affordable price! I will definitely be using them for all my automotive needs going forward that I can't fix myself. I love seeing the younger generation building a great and much needed business like this in Charlotte.

These guys are very good at their job, can work on older BMW's, MB etc. (like old, 1980's -90's…read moreBMW). They can diagnose it, fix it and get it done. The main thing is that they are honest.

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

Jeffery did an amazing job on my car. I could tell a huge difference in the way my car improved…read moreimmediately. He is thorough and knowledgeable and gives you plenty of options for your situation and to make sure you and your car are taken care of. You can tell he loves his craft and that your satisfaction is top priority to him. Would def recommend to anyone.

Jeffrey is honest, hardworking and super knowledgeable. I was impressed with his work ethic and…read morethe ability to get the job done Right! I will be sure to have him continue to help me with all my auto repair.

Recently discovered that Yelp apparently deleted some older reviews for this business so I'm…read morecompelled to write another because this place deserves that and more. Andrew and his team are THE greatest. This is, by FAR, the best place I've ever taken my car to. For many years before moving north, he provided great service for my vehicles. Always straight-up, no BS, no upselling, just plain facts about what your car does and doesn't need. Repairs were always perfect and well-priced. Not to mention the fact that Andrew is just a great guy in general. He truly cares about making sure your vehicle is in good shape but he also genuinely cares about his customers. After I left town, my mom continued to take her car to him for service. I appreciate the fact that he always treated her like family. Every visit was pleasant and she always called me to let me know that he asked her about me and my family. Mom is now up north with us. Our family's one true regret about moving is that we can no longer take our vehicles to Andrew. We SO miss his fantastic service, his kind heart and his epic smile.

Andrew and his team do a fantastic job of keeping all of my automobiles on the road and running…read more Their extensive knowledge and honest straight forth approach is greatly appreciated. I will never take my cars anywhere else. Keep up the great work! Matt

awesome...great dude...great prices...honest guy....would recommend mike to everyone!!! thanks…read moremike...will def see ya soon for other work!

Mike gave me a quick estimated diagnosis soon after reaching out, offered to come that same day,…read moreand gave a very fair quote which he stuck to. He seemed to care about us getting a good deal and did not overcharge or take advantage as many like to do when you're in a bind! We appreciated his responsiveness, quick work, and expertise! Would recommend!

Definitely come get all your car needs meet here. Great service great customer service as well. No…read morematter what service you need they can do. I highly recommend to everyone. Definitely shop with Monty's touch great people A1 quality service.

DO NOT TAKE YOUR VEHICLE HERE…read more This shop encourages shady practices by mechanics. My Hyundai sputtered and stalled at a stoplight (it's an automatic, so not driver error sadly). It refused to start for a few more days after this so I got it towed. Being new to Charlotte I thought this place would be good to tow the car to due to it's great reviews and how close it was to where I lived. It is not and I have absolutely no idea how it has so many good reviews. Sadly when they investigated my vehicle the following week (not concerned about how long it took, it was during the holidays so it is understandable that it took them a while to get to it) the car started. I guess because of this they decided to not investigate the issue further, note the car still has trouble starting and will likely break down again in a few more days which I assume is what they are hoping... They either did not find the issue out of laziness or chose not to disclose it in hopes my car would be back there for another $150 "Drivability Evaluation". They charge $110 to change 2 air filters that cost $10-20 each and can be changed yourself in under 5 minutes. https://youtu.be/QwPxj4WacTI?si=3Ga0J7ORlfJ7yMwH https://youtu.be/0eyzjVQFd-c?si=I7yP14w7_y5g_UfB They charge $247 for "BG Fuel System Service". This includes dumping $10-20 worth of fuel cleaner additives down into your fuel. This is so self explanatory it's easier to do than changing your cabin air filter. They charge $78 to clean rear brakes. This includes spraying your brakes with a can of $5 brake cleaner. The only thing they offered me that was priced fairly was the oil change at $66. I rejected all of these services besides sadly the fuel system service and oil change. I was under the assumption that the fuel system service actually included a full service and not just a $20 cleaning solution dumped in with my fuel. I should've asked first which is my mistake. I'm writing this review in hopes other people do not make that mistake and maybe this scam of a business can start operating fairly with the consumer in mind. UPDATE: Owner was "threatened" with a chargeback that he seems to love to overdramatize into something it's not. He seems to have a habit of misrepresenting things, especially his services. I was polite during the call while the associate on the phone was yelling and screaming and hung up on me. Also I didn't have a SO make any reviews about my experience as that is my experience and mine alone. After learning about how your business operates I most definitely took my car and left without coming back inside to ask for you to take another look. I did not and do not trust your business, why would I ask you to take another look at it after seeing how your business operates? Makes absolutely no sense.

Extremely overpriced and will try and do services that you don't need, luckily my boyfriend…read moredeclined all the services that my car didn't need! My air filter was changed before coming in but seems to be dirty after they look at it? Echoing other reviews as my experience is identical: They will take advantage of anyone they don't think knows a thing or two about cars. Wouldn't be surprised if they had a hand in it after what I've noticed. This shop encourages shady practices by mechanics.

I had called earlier for my car inspection, and they returned my call even after I hadn't left a…read moremessage. Basically said, "Hi, we missed your call. Is there anything we can do for you?" They said come in before noon, and they would take care of me. Came in, and Derrick was the NICEST person to greet me. Soooo polite to me and every client that walked in. This is refreshing because it's rare to meet a guy who is genuinely nice and awesome about his customer service. Says things like, "Its a great day at Tuffy, how may I be of assistance". The bathroom was surprisingly clean and smelled nice. The lobby has 7 new chairs and fairly clean. 10 stars to Derrick!!! Oh my inspection went smooth too.

As a general rule, I have never trusted chain repair shops, and we always brought our cars to the…read moredealer in the past. When our Q3 was totaled in an accident, we wound up going against our better judgement and buying used from carmax. Less than a year later the transmission was giving out- luckily we had purchased the extended warranty. We only went to Tuffy because it was one of the preferred vendors for the warranty service so we assumed it would make things smoother, plus it knocked a bit off the deductible. The Carmax warranty company wound up being a monumental pain to work with and tried to get out of paying for a new transmission saying they didn't think it was actually broken even though it sounded like a blender with a bag of bolts in it when you were in any forward gear. Luckily, Chastity went to war with them on our behalf, getting them to send out a second inspector and then making sure that inspector saw and heard what they needed to. She then continued to go to war with them after they agreed that it was broken but wanted them to put in a used transmission instead of a new one. She convinced them that was not viable and that they needed to cover new parts. After that, we discovered that our transmission was on a widespread back order and the earliest any Audi dealership could get it in was going to be about two months. Chastity still didn't stop there - she called all around and pulled strings with connections she had, and tracked down the new Audi transmission we needed at another (competitor) shop or a that happened to have one on hand, and arranged to buy that one from them - cutting our two month wait down to a few days. Additionally, while we had the car in, we decided to move ahead with replacing the brakes and rotors which were nearing the end of their lives (rotors were extra worn because of a dust shield rubbing on them that Carmax didn't spot) because they were hanging a sale and it was going to be about half off if memory serves. Chastity reached out to me to explain that while they could put in the store brand brakes and rotors that were covered by the promotion, she actually wouldn't recommend it because for our particular model and trim level, there are regularly issues with the car's sensors not working well with the store brand. She recommended using dealer parts, which wound up costing about double what the promo price for the store brand was, so she gave us the dealer parts at cost with no markup to make up a bit of the difference (despite the fact that the cost difference was not her fault). Chastity and Derek were both far more patient with us than I would have been, with us calling way too frequently. While we will probably never buy another car from Carmax, Chastity has definitely earned our trust and we will gladly continue to bring our car to her in the future.