Pretty impressed with the size selection of all the shoes. It's hard to find my size and was so…read morehappy with the choices. I ended up purchasing 4 pairs. The cashier was nice and friendly. She also told me I could go on their website to order shoes I definitely will be going back.

Store has the worst service. Young man more worried about looking in mirror. Girls are hustling a…read moreout the store. Seriously so pissed at the service asked for manager, who shared with me lazy employees side Honestly take it apologize and send me. More aggravated listening to a 15 yo bs. Especially when other employees said what he did. Management remember actions reflect leadership!!

I am extremely disappointed with the tuxedo rental service at Clothing From Italy…read more Initially I was excited to get a fine tuxedo for a wedding in Italy, even knowing that it would cost over $400 - more than twice as much as one I could get locally. I had a video conference on 6/4/25 to review tuxedo measurements and my need date because I was flying out three weeks later. With no update by 6/15/25, I emailed Mr. Rubini regarding my concern about delivery time. With no response by 6/19, I called Mr. Rubini to cancel my order. He assured me he could get it to me in time and I signed/returned the rental agreement the next day. Mr. Rubini assembled and shipped the tuxedo that day, 6/20/25 - via USPS! The tuxedo was delivered to my house on 6/30/25, four days AFTER I left for Italy. I returned the tuxedo as soon as I got home. I requested a full refund from Clothing For Italy on 7/26/25. With a chance to do the right thing, Mr. Rubini did not respond. I hope you get better service with Clothing From Italy.

Extremely Disappointed - Poor Service, No Accountability…read more I had a very frustrating experience with Giuliano at Clothing From Italy. I came in on Thursday, 5/22/25, needing a tuxedo rental by the following Thursday. I was fully aware that this was a tight timeframe, so I asked multiple times if it would be possible. Giuliano assured me it would be ready by Saturday. During this initial visit, I was treated well--he took my measurements and discussed options with me. However, when I came in on Tuesday, 5/26/25, for the scheduled pickup, Giuliano didn't recognize me and had clearly forgotten the order. Nothing had been prepared. He apologized and promised it would be ready the next day, adding that he would call me once it was done. I reminded him that I absolutely needed the tux by 11 a.m. Thursday to catch a train. By late Wednesday, I still hadn't heard from him, so I called. He had forgotten again--this time blaming the tailor. During the call, I again emphasized my Thursday deadline, and he reassured me it would be ready. Shockingly, about 30 minutes later, Giuliano called again asking what he could do for me, clearly forgetting our earlier conversation. When I arrived Thursday morning (5/29/25), Giuliano wasn't there. Another staff member helped me try on the tux, which was in unacceptable condition. Two pairs of pants were included--neither tailored and both far too small. The tuxedo jacket was the wrong style (one-button instead of two) and was missing a button. The shirt was boxy and unflattering. To her credit, the employee acknowledged the situation and told me Giuliano would arrive shortly. I returned after 30 minutes and waited another 15 for him to show up. When Giuliano finally arrived, he was defensive and blamed the tailors again, citing his lack of sleep. We spent nearly an hour trying to piece together a functional outfit. I ended up with a jacket that fit reasonably well (though it had a poorly attached button), loose-fitting pants, and the same boxy shirt. At the last minute, Giuliano said he'd swapped the shirt for a better-fitting one and placed it in the garment bag. I didn't have time to try it on, as I had already missed two trains. At the wedding the next day, I opened the bag to find that the shirt was unusable--torn, stained, and missing buttons. There was also a hole in the pants. Thankfully, I had brought a backup shirt and suit. I was able to wear the jacket, pants, and bow tie, but the condition and fit were far below what I was led to expect. I also felt overcharged for the shirt, cufflinks, and tailoring that never happened. Upon returning the tux, I explained the issues to Giuliano and requested a partial refund. He deflected blame again, claiming the cleaners had damaged the shirt and even suggested the hole in the pants could have been my fault. He refused a refund, citing a policy against refunds on custom items--even though no real tailoring had been done. He instead offered a future rental credit of $400, which I declined. Shortly after, Giuliano sent me an email making false claims: that I tried everything on before leaving and was satisfied with the tux. That is simply untrue--I never got to try on the final shirt, and I was not "happy" with the suit as it was a 1 button rather than 2 (what I requested) I just did not have the time to fix all of Giuliano's errors.. He also criticized me for not contacting him sooner, despite me visiting the store multiple times and making my time constraints very clear. By the time I saw the condition of the Shirt that Giuliano swapped out it was too late for him to do anything. At every turn, Giuliano failed to take responsibility, follow through on promises, or deliver the quality of service expected. Rather than tell me from the start that my timeline was too tight for him, he overpromised and failed to deliver. I lost time, money, and peace of mind trying to make this work. I strongly advise others to avoid Clothing From Italy and Giuliano if you value professionalism, accountability, and basic customer service.

I am a consumer who has been dealing with porta Classic up for many years. I really like their…read morequality of clothes and would continue to do business with them. I just know that I've had some difficulty with a particular sales representative and the disrespect when talking to them, because they have this tendency to interrupt you as you are trying to speak. That is what I would call unprofessional customer service, because we are the consumers and without us the stores would not be in existence. I really hope that they understand that it is very important to give respect to consumers, because as I stated we can either make or break a business.

My fiance and I visited the store today. He wanted to grab a new suit this week. The customer…read moreservice was pretty awesome, and the prices were really good, too! The sales associate was knowledgeable about suit styles, he knew the inventory, and he made great product suggestions. I like the fact that he didn't hover but was there to answer questions, and answer them well. He was honest and offered quality product choices. In the end, my fiance walked out with a very nice suit and accessories, and didn't have to break the bank to do it. I'm sure he will be back, and I might follow just to see him try new suits on. Yeah, he's kinda hot. ;-) lol

I brought my boyfriend from Pennsylvania here and he ended up buying a pair of Nike varsity blue…read moreshoes (don't ask me what kind, I'm not great with sneakers). He is very happy with them, they had a lot of cool stuff that caught his eye. He was very happy to get that pair of sneakers because they were harder to find. The man who helped us out was really nice and helped lace the shoes for him and we chatted for a bit. It was a nice experience, we'll definitely be back

Verry happy with the service I got. Took a bit for parts but that wasn't their fault. Tech was…read morecourteous and pleasant. Showed me his work after his completion and provided maintenance feedback.

Very poor customer service you have to call phone number first they have to take all of your…read moreinformation they send you the lubricant within 7 to 10 days and then the technician is supposed to call to set up the appointment and it's an extra $24 fee if you don't live in Massachusetts, even though this is the company with whom you purchased your extended warranty And trying to call the company directly has taken me about five times and I still have not heard back if I could cancel the extended warranty with this company I would

Boston finally got its own store about a year ago. Before this you either had to make due with a…read moresmall selection at NM or go to the flagship store on Madison Ave. My wife and I particularly like their knits (cashmere, baby cashmere and the over the top Vicuna) and their "Storm System" outerwear. They are all timeless in style and made to the highest standard of quality.

I had a bit of a awkward shopping experience at LP. I love what they do both in terms of fabric and…read moreclothing as well as their relative independence. This time though, the first thing that happened when I walked in the door was an older gentleman working there gave me a full stare down (scanning my attire) and then ignored me. The sales lady was very nice in helping me try on two coats but made an offhanded comment after I said I wore a suit for work everyday. That comment was "welcome to America" (yes I'm Asian). Which didn't come off immediately as offensive but in retrospect was actually pretty racist. The experience wasn't bad per se bad but you can bet I'm not going back there.

Outstanding service and attention to detail! It was our daughter's wedding and the groom…read morerecommended we use them as he is a client of theirs! So glad we all did! Wonderful service!

DO NOT GO TO CLASSIC TUXEDO. I paid over $200/each to rent tuxedos for my 2 sons for a family…read morewedding. When my younger son went to put on his pants an hour before the wedding, they were 10 inches too short. We looked at the tag- they had crossed out the correct size (the size he was fitted in person for a month ago), and changed it to a length 10 inches shorter. The pants came up to his knees. I ended up at Nordstroms 10 minutes before the wedding buying him new black pants. When I returned the tuxedos, I explained what happened, and the sales clerk was very nice and apologetic. He told me he would talk to his manager and they would call me back. After not getting a call back for 48 hours I called again. The manager said it was my fault for not trying them on, that I had signed a waiver, and therefore she would only refund me $30 (I paid over $200 each- $413 total for rental tuxedos for 2 kids). The $30 didn't even cover the cost of the pants I had to buy him in an emergency. I acknowledge that I signed the waiver and should have had my son try them on, but my 10 year old couldn't miss school to go to a second fitting. I assumed if the length was off, it would be by an inch or two, which was a risk I was willing to take. I didn't expect that Classic Tuxedo would consciously change the size by 10 inches. I am extremely disappointed, and want to warn people to avoid this place at all cost. I don't want anybody else to have the experience we did.

Paula was very helpful, as I was on a time limit of an hour.. success!! She kept bringing me…read morethings to try on and I ended up buying a skirt and pants. I usually go to the Boston store, this has more of a suburban vibe. Will definitely go back.

Walked out of Betsy Jenney today empty-handed. Not because I didn't see things that would have…read moreworked on me, but because the lone salesperson felt it was appropriate to have a loud phone conversation - with the other woman who I think was the owner, on SPEAKER - discussing politics, the election, "Pelosi and her cronies" ... how wonderful Rudy Guliani is, Dems stealing the election from Trump, etc. I do not begrudge anyone their opinion, but this is a place of business. This should have been a private discussion. I was the only customer in the store...there was no need for the saleswoman to have this conversation on speaker. It was bizarre. I kept giving her a look to suggest "pls take your conversation private" but she apparently can't read the room. On my way out I told her "I'm leaving because of the conversation you're having right now." I don't need to listen to political BS while I'm shopping. It's supposed to be a respite from all all.