I am surprised this place is still open. I purchased a few suits and other items 15+ years ago. It…read moreused to be well stocked and with knowledgeable staff. Now it's basically a mini-TJ Maxx. Not a large selection of separates, prices seem to be cheaper online than in the outlet. I wanted some undershirts and same size, same style was in two different packages. One was marked down and one wasn't. I asked why and both employees looked back and forth at the two items and said: We dont know. We ended up leaving empty handed. Since the store was empty of customers, I am sure many stopped coming here as well. Really sad.

This Brooks Brothers store is fantastic! The staff are extremely kind and helpful. I did a bit of…read moreholiday shopping there and was looking for a vest in a certain size. The sales associate happily checked inventory for me. Even though they didn't have the size in stock, I was so delighted that they ordered the item for me and had them ship it to my home at no extra cost. I paid on the spot for the vest and it arrived at my home promptly, and certainly before the holiday. The staff is very friendly and they also offer a student discount. Looking forward to purchasing more high-quality items from them again soon!

strongly advise against visiting this location. I recently tried to make a simple return on behalf…read moreof my grandmother (with full proof of purchase and her approval), and it turned into a nightmare. The employees were dismissive and completely unhelpful. Because I originally used a prepaid card that I no longer have, they refused to issue a refund to my personal credit card. Apparently, their policy demands the original form of payment, but the way they enforce it is beyond rigid and frankly vague. The manager was rude both times I tried to resolve this, and I've never encountered such inflexibility at any other store. It's just a return! These policies are getting ridiculous and the customer service here is truly disappointing.

First, let me tell you about the door greeter/customer counter, Paula! She was the sweetest,…read morekindest, and totally had us smiling the whole time we waited to get in. Pleasant and personable. Genuine small talk that made the time go by. Once we were in, we found 3 of the same style that we loved and couldn't decide on the color. We went over and asked her for her opinion. She was AMAZING!! Helpful, gave her reasonings and really helped narrow it down to 2 colors....so we purchased both! She is such a sweet person, knows styles, trends and seasons on what colors would go best for each and what occasions. Never had that kind of personable and totally impromptu service. Paula made the visit and purchase a 10/10. Please give her the recognition she absolutely deserves!

We stopped by while exploring the outlets and we were hoping to find some good jeans at a nice…read moreprice. They had a sale going on, so we started picking out jeans in our sizes to try on. The tough part is each style and even color fit so differently in the same size. I know this happens from brand to brand but it was really frustrating that I couldn't trust the same style in different colors to both fit the same. The deals were decent but at least the particular visit I had wasn't the best for me.

WANTED PANS BUT GOT PANTS!…read more As I went to walk into the culinary store, I noticed the sign that said, "Levi's Semi Annual Sale 50% off!" That seems weird that my cooking store was now selling jeans. Like life everything changes including stores going out of business and new stores opening. So goodbye to the old and hello to the new Levi's Outlet Store. I decided to check it out because who doesn't like jeans half off. Take that any way you want! As I walked around the store I realized the sale was really good. I met Marcus and he was really cool. It is not often you meet a sales person that is just laid back and fun. I had a bunch of jeans in my hands but he steered me to another rack of 50% off jeans. I ended up putting back what I had in my hands and grabbed two pairs off the new rack. I went and tried them on and was happy with the fit, so I decided to buy them. The deal was great at $22.50 for a brand new pair of jeans. I had noticed these same pair of jeans at another store in Chicago for $48 a pair. Score! It was like getting two pairs for the price of one and saving on sales tax too. So I have a new favorite store at the Outlet Mall. Luckily there's a couple of other cooking stores on the other side of the mall to satisfy my shopping needs. I typically am always buying running shoes at the Nike Outlet, so I will probably become a regular at the Levi's store, because of its location, for years to come.

If you love Eddie Bauer, I guess you'll love this "outlet" store. It's really not much different…read moreprice wise than the regular mall Eddie Bauer so I'm not convinced that shopping here is worth the trip. One big bonus is that the outlet tends to carry long or tall sizes, so it's easier to find things for the Mister. Otherwise, a lot of the stuff is made specifically for the outlet and is lower in quality than regular stores so choose carefully. Everyone who works here seems to be super nice, so that's a plus. If you need sweaters, puffer jackets or woodsy apparel, they've got it here.

Was there the night before. Looked around and they had a HUGE sale going on. Prices were very…read morereasonable (due to the sale). Manager acknowledged us when we entered the store. (Kudos to the management and staff!) Employees are VERY helpful and friendly! Father bought a jacket that was $69.99 retail... 50% off and paid $36 plus tax. Some other establishments in the mall should follow their example. I wonder which ones I'm thinking about... hmmmmm!

Lots of parking, shopping, and restaurants to choose from in this area. Love the different…read moreselection of stores and the variety. Good deals on items that would normally be super pricey. I would gladly come back.

Decent outlet mall that's right over the Illinois/Wisconsin border. The parking lot is awful! I…read morerecommend parking in the back near five below. There are a decent variety of stores. The food court has about six restaurants. Good place to walk around.

I'm giving them 5 stars for now. Thursday was the first time I've ever been here and we went…read morebecause of school shopping. I got 4 pairs of shoes for about $100, my sons autistic so he needs slip on shoes and we always got him plain shoes because we didn't know where else to get them until my daughter discovered them, he's so excited that he now has "cool" looking shoes for once and I'm happy I could get them for an extremely good price. Customer service was awesome, the guy that was helping us I had running back and forth but he never seemed frustrated or anything he was definitely on top of it with everyone he talked to. The cashiers where all really friendly also I will be back in a couple weeks!

This is my favorite store! I find a great deal in the clearance section every time. And there is…read morealways something new each season I just can't live without. The store manager McKenzie and her staff are always incredible.

BEST PRICES AROUND…read more Rather than waiting for some sale at Macy's, just come to the outlet. They are literally stocked up to their eye balls. Check out was easy and so were returns. (I got the wrong collar size for hubby. My bad.) One weird thing... they had four isles dedicated to underwear. Seriously, dudes?