Johnston Murphy

2.5 (2 reviews)

Leather Goods

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Stuart B.

Elite 26

451

8 years ago

Long time customer of their shoes. Great product but always even better when you can get it at a discount as is the case at the outlet store. If you don't need the latest style, this is a good place to shop read more

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Tom E.

10 years ago

Very poor customer service. Purchased a brief case less than 1 year ago and. Zipper broke When I called the store to inquire about repair service or warranty the associate told me the leather is covered under warranty, but the zippers are not. Not sure I understand how the zipper would not be part of the warranty as it is part of the bag. I was not even offered a repair service by the company. read more

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More info about Johnston Murphy

1 Premium Outlet Blvd
Ste 865
Tinton Falls, NJ 07753
Directions
(732) 493-1301
Call Now
Visit Website
https://www.johnstonmurphy.com/store?StoreID=2009

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Yes, Johnston Murphy has parking options.

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Fernando's Shoe Repair

4.6

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8.7 mi

Friendly, excellent workmanship. Recently I brought in UGGs…read morethat were stained and Fernando was able to get them cleaned... though there had been no guarantee he could when I dropped them off. I can't wait to wear them again as the weather gets colder.

Cobblers are hard to find these days but these guys are amazing!…read more They are so friendly and their workmanship is exceptional and prices are very fair. I'm thrilled to be able to wear a couple of my favorite pairs of heels that were in dire need of some TLC! Highly recommend.

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American Shoe Repair and Luggage Shop

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

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Cobbler Plus Tailor

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Genuine old school craftsmanship at fair prices. Honest and professional. It feels like this guy…read morecan fix anything, from LV handbags to belts and shoes. Quality work.

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Damn it. Should've read more reviews before I used this place. Called because I never got the…read morepromised text. Was told my items would be ready on X date. I am currently IN THEIR PARKING LOT for the THIRD TIME since the promised date and they're closed before closing time. AGAIN! So frustrating. Mailbox is still full. And the woman at the desk needs to take some customer service lessons. Apparently kindness and joy are absent from her existence. I'll stick with my guys in Avon from now on.

If you can wait about a month to get your shoes back, this is the place for you. Took three trips…read moreand two missed promise dates before the job was done and not done correctly. Payment was required when the shoes were brought in not when the job was completed.

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A1 New Life Shoe Repair

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We went into this shop with a pair of higher end flip flops that my daughter loves but felt were a…read morebit too long in the back. The owner was extremely kind, quick, and in the end would not even accept payment for what he said was such a quick and easy job. She loves her flip flops even now. Perfect fit! Highly recommend him for all your shoe and bag repair needs.

ABSOLUTELY, very polite and patient, SERVICE WAS OUTSTANDING, explained everything and for a…read moreservice which is very unique in this day and age the price was shockingly amazing and the finished product was awesome. Highly recommend!!!!

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Dropping off my suit shoes to bring back some life into them after dredging around in them through NYC for hours on a rainy day last month!

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Fossil Outlet Store

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0.1 mi

I love the brand fossil for its simplistic designs of leather bags and watches. So when I found…read morethat there was an outlet store, I was so excited to walk in! The employees there are super sweet and helpful. They asked if we needed anything a few times, and left us to shop. Their deal this 4th of July weekend was 50% off their selection of bags- it's a big selection! Ended up purchasing an all leather women's messenger for $70, originally $183. This store also has a great variety of products that I have never seen in their regular retail stores. However, without the additional 50% off, I would say it is still expensive for this brand. I would definitely come here again!

It was time for a new wristlet/keychain so I came to the outlets to hunt for a new durable and…read morepractically designed one. You'd be surprised, they're hard to find. Finally! Fossil. Score. As soon as I walked in, I spotted my new babe. I don't mean the wristlet. One of the salesmen. Just kidding just kidding actually not really hahaha. I actually did find the PERFECT wristlet there and it was on a great sale. I got it for $21! What was even better was that salesman who checked me out. I mean like checked my wristlet out at the register.... Oh gosh. But I told him he had a lovely voice and he said "Well if we're giving compliments here, you have a gorgeous smile." He then continued to keep talking about things I didn't pay attention to while I smiled cause I was listening to his voice. And he said "I'll just keep talking since you like my voice as long as you keep smiling". He said "See you soon" and I never went back. I hope my wristlet breaks soon.

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The Leather Institute

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(1 review)

6.7 mi

If I could give 10 stars to this company I would. Due to a pipe leak I had damage to my leather…read morefurniture. I was referred to the Leather Institute by a reliable wood furniture restorer in the area. They come to look at the pieces in need and give you a price. They explain everything and email you a quote. If you want to proceed they have their technicians come out to restore your leather. They are so professional and took every precaution in my house to isolate the room they were working on. They placed plastic around the room and closed in their work area. The process used was so amazing. I look at the furniture everyday and can't believe they saved it. I feel I have brand new furniture. Reasonably priced and so professional. They do office, residential and airplanes. I'm not kidding their product is unbelievable. It's been two months of constant use and 3 dogs all over the pieces, no scratches and wear marks. The color is beautiful and they matched the original hue perfectly.

From the owner: The Leather Institute specialized in the Care, Maintenance, and Restoration of leather. We focus…read moreon the aviation, furniture, and automobile markets. We offer services throughout the US including cleaning, repairs, touch ups, and refinishing. We also manufacture and sell a complete line of leather care products including cleaners, conditioners, and ink removers.

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After restoration

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After restoration

Oak Hill Farm

4.3

(26 reviews)

9.4 mi

I was on the hunt for something festive and when I saw Oak Hill Farms on Instagram, I couldn't wait…read moreto visit. It was such a fun find! It's a market, shop, cafe all in one. There isn't any place to sit and sip your drinks, but instead of sitting, you can take your latte for a stroll around the shop. This seems like a great place for stocking stuffers and gifts. They have lotions, soaps, candles, holiday decor pieces, ornaments. All things that everyone loves to receive and rarely buys for themselves. If you are in more of a window shopping mood, they have samples of everything. At the cafe counter (also where you can pay) you'll find a small but mighty coffee menu. I got the gingerbread latte and loved every sip. My coworker got the latte with hot honey in it and said it had just the right kick. For a place that doesn't seem to specialize in coffees, they did make two wonderful drinks for us. There was plenty of parking and it looks like they do quite a bit outside (maybe on the weekends?) with the tree lot and farm in the back.

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Ski Barn

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A lack of product knowledge coupled with failure of management to acknowledge the problem let alone…read morerectify it

Snowboard still has a lot of scratches even though Ski Barn told me these would be filled…read more I called Ski Barn prior to visiting to get an idea of options and prices for fixing the scratches on my snowboard. I was told that it depended on how bad the scratches were but the services would range from $25 to $70 The next day I visited Ski Barn and was told the scratches would need P-Tex and would be $75 to fill. It was annoying that it was more than I was told, but I was fine with this si ce I know I snowboarded on an area that was rocky last season. I picked my snowboard up a couple weeks later. It still had scratches. It was not worth their recommended service for the employees to not fill in the scratches. Would not recommend going to this Ski Barn.

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Snowboard Service: P-TEX

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Shore Casual Dinettes & Bar Stools

Furniture was delivered damaged. Second table was damaged and wrong shade but Paul, the owner,…read morecalled in a repairman. At the time, I had 3 shade samples. I showed and asked the repairman which sample matches the table and it was NOT the shade I picked. The second time I told Paul the shade is wrong, he told me that if he has to order a new table it will be the last one even if the table is gauged, scratched, etc he will NOT fix the table. As a senior, Paul intimidated me, I kept the 2nd table, afraid the 3rd table's condition would be worse. The table is not hardwood. It is easily nicked. The table is rarely used and is covered with a tablecloth all time. Over-priced, poor craftsmanship and quality control and poor business attitude. I asked Royce, sales, how to clean the table and didn't know the answer. A waste of money. Would definitely not recommend this store.

We have been going to Shore casula for mo than 10 years.we flip high end homes for a living.The…read morefurniture is second to none and your getting what you pay for. Its quality. The woman named Royce has always been patient and kind and a pleasure to work with We spent over six figures ther and will contimue to do so .God bless Royce and Shore Casual

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Gold Coast Gardens

4.4

(10 reviews)

7.4 mi

Great selection...expert advice...fair prices...everything you need to get your yard and garden…read moreinto shape. Their selection and quality of local produce and local is top notch. A good place to stop if you need a quick gift!

I had a very disappointing experience with Gold Coast Garden Center. Plants were installed that…read moreattract bees, and when I raised the concern I was met with a condescending response asking if I had specifically requested "no bees," which felt dismissive and unprofessional. The owner often responded with a smirk and a condescending tone when questions were asked, which made communication feel disrespectful and unhelpful. A worker also filmed me during the interaction, which was unprofessional and intrusive. My hose was unnecessarily removed from the spigot during the job without asking, causing damage to the connector that had to be replaced. Scheduling was also poorly handled--I called in April and was told planting after Mother's Day would be fine, but the work was delayed and not completed until almost summer. Overall, due to poor communication, lack of professionalism, property handling issues, delays, and high pricing, I would strongly not recommend this company.

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