I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

They don't repair laptops or computers. Their name comes up for computer repair but they don't do…read morethat.

They sell printers…read more Did I say they sell printers? Yes I did. They sell printers but have a very limited ink supply. A lot of the new printers use ink in the bottles. Not a drop available. I gave them a two only because they did look at the other stores in the area. Guess what!?! Nope no ink there either. They didn't seem to have much of anything for what might be the biggest name in printing.

Why or why do I keep coming here for tech support? I've shopped at best buy for 2 decades, I've…read morebeen a total tech member for 5 years, have moved several times to different states, and this store has the WORST geek squad of any I've ever seen. You schedule an appointment (don't get me started on the new tech support AI in the Best Buy app) get there a little early, and wait over 30 minutes to get checked in, let alone served. What make an appointment if arriving on-time means nothing? When you have 3 people in line at Geek Squad, don't you think you'd have someone go over and check someone in? NO. You have 3 people standing at the desk at the front of the store, not greeting people, just talking with each other. Noone bothered to ask if I needed any assistance. Noone bothered to come help the 1 tech who was actually working. Don't waste you time here. Go to the store in Williamsburg.

lousy people to deal with not open sat or sunday , they will tell you they are open sat,...they are…read morenot, they sell junk appliances and have people who know nothing. they have recording that says all calls returned,...they do not return phone calls.

Wonderful place for refurbished appliances. There is a large selection of washers, dryers, stoves…read more& refrigerators reasonably priced wirh a 90-day warranty. Erica is very helpful and friendly. I had my washer/dryer delivered the next day...oh and btw there delivery charge was very reasonable at $35.

To the Store Manager Home Depot in Newport News…read more Huge thank you to Christina in the Pro department for helping us with the purchase of our kitchen faucet! She was knowledgeable, patient, pleasant and made the whole process so easy. Excellent customer service! M H & PH

Reviews based off of the carpet center in the back…read more Fatima is amazing! A fantastic employee. She surely knows her stuff and works hard to help her customer through the ENTIRE process of buying carpet. She has been amazing through our process. We spent 1.5 hours getting help from the call center with our quote, to establish a coupon code along with correcting the color ect. Having to go through the call center really is hard. She even helped us with where seams would be and every saved us a couple hundred dollars. If carpet is something you are looking to get, I highly recommend working with Fatima if you can.

Folks I'm a big fan of all these stores. You never know what you will find. This Newport News…read morelocation is very large and I've found it to always be organized. Prices are decent but I suggest you follow them on social media because they often have specials. So if you're looking for something, come here before the box stores. You might just save yourself a bundle.

Good value for the money. Great place to get items for your special project. The people working…read morethere are very pleasant and helpful.

April 2, 2019 My wife and I have made several large…read morepurchases from Shawel's Appliance in Hilton. We went to the showroom and purchased a new G.E. Profile refrigerator a few years ago. It will not dispense water or make ice. March 11, 2019 I handed Brian Gauldin, the owner's son, $200 in cash and he gave me a receipt; that was over three weeks ago. Brian Gauldin stated that I had to pay for the parts first and he would install them the next day. I STILL can't use my refrigerator as expected. I call him everyday and he has another excuse. PLEASE help me obtain the parts I have paid for. Brian Stump 757-713-7277 Deposit On Repairs $200.00 Total $200.00

My Mother- 91YRS- called this business because her GE Spectra (which she bought from…read morethem) had the oven element burn out. They sent a repair man out to take the model number charged her $80.00 for that!! She paid with a check-THEN the business called her back the next day and asked her to give them the model number!!!! What is going on with these people? I told her to cancel the repair order- I ordered the part for her on Amazon and she will get it tomorrow- $19.25- To put it in- $0. Lesson learned- NEVER purchase ANYTHING from this business! POOR POOR customer service

this is the best appliance company in the hampton roads. they are so polite and welcoming into…read moretheir store. Their prices are amazing they take trade ins if it is in good working condition, even if your machine is broken, they will still knock a couple dollars off the new purchase. I am a loyal customer to mine and everyone I send their way gives me good feedback.

HORRIBLE, HORRIBLE, HORRIBLE PRODUCTS THEY SELL AND THERE…read moreSERVICE IS THE ABSOLUTE WORST!! They installed a Dishwasher in one of my units and actually came out at least 2 times because it wasn't working properly. They tried to charge me both times for the LEMON they sold me. I also had them come to another property of mine to fix the stove, which they said they ordered a part and they never came back to fix it. The service guy actually asked my Tenants to pay for the repair while he was there and told her they wouldn't fix it otherwise. She gave in + paid the tech $50.That was embarrassing. I told them never to ask my tenants for money and they did anyways. Again, I could go on, but to Repeat, HORRIBLE Appliances they use and the Service is even worse! Use Someone Else!

Need more parts and materials available on the shelves. Other than that the place is great. The…read morebest part is that I have an account. I had to show them my Universal License to get one. Like I said most of the time they have to order things because of lack of stock.

I purchased about 6 months ago a replacement icemaker for my GE side-by side refrigerator from D&L…read moreappliance Parts. At the time they were located on Jefferson Ave at the location where Cashwell used to be. After the 6 months had passed, the replacement part failed. I called D&L and talked to a gentleman by the name of "Pat", I believe he was the manager or assistant manager. I asked if the part was under a warranty, he said it was if it was less than a year old. He searched through his data base and found my purchase ticket (I had lost mine). He said it was under warranty and that his computer said he had three (3) in stock). He then asked me to hold for just a minute to confirm that they were in the store. He said that were and he would have one ready when I came in. I told him I would be there in twenty minutes and he asked if I was aware they had moved from Jefferson Ave, I was not. He then gave me directions to their new current location at 700 Thimble Shoals Road, suite 108. When I arrived the part was ready and he asked helpful questions to held confirm the problem was in that part, it was. The entire staff was friendly and the new location is very convenient. The part was replaced and works fine. Pat called me back to make sure it was working and offered to suggest help if I had any further problems. Great people to do business with, I highly recommend them. Charles S.

I don't think just taking a number down and saying they will get back with you is ok...and then…read morethey don't. I don't want to drive all the way there for no reason

I usually have great luck with Aarons but the sofa we got this time broke internally before we even…read morehad it paid off and they wouldn't stand behind their product. I changed my payment date 4 months ago and they continue to try and take my payment on the old date. Yesterday they sent a guy to my house to collect my payment without even calling me. Probably won't be using them again.