Clear communication, easy booking, and they came back several times to make sure our refrigerator…read morewas fixed after another company said our refrigerator was too old to be fixed. It's been running great for 6 months since GH repaired it. They know their stuff!

I received a call shortly after putting in a request to repair my washing machine. G&H wasn't even…read moreopen yet, but they responded and asked me to give them a call. They were friendly, courteous and so helpful! Trey came out first thing the next morning which accommodated my work schedule. He was in and out in under and hour from start to finish! Trey was very knowledgeable and even took the time to discuss the repair with me in detail. He thoroughly answered all of my questions. I would highly recommend using G&H for appliance repairs.

Our dishwasher stopped working earlier in the week, and Friday a repairman (not from this company)…read more gave us the bad news that the broken part had a price tag of almost $500... prompting us to look for a new one to replace it. Off we went to East Coast Appliance on Military Hwy, in Norfolk. The salesperson (Carol) who helped us finalize the purchase was knowledgeable, patient and friendly. In no time at all we had determined which model we wanted, located it in their warehouse, and made arrangements for a delivery and installation in just 2 days! She certainly set our expectations high for what to expect. The person who kept in touch by text to update us while we waited was on point, timely dispensing needed information thorughout the day on Sunday. And that app you use with the map is such a stress reliever -- no wondering and worrying anymore for those of us waiting at home. Finally, our tech James was the best! He obviously knew what he was doing, and was efficient and businesslike without losing his ability to be friendly. He was in and out quickly with no fuss or mess left for us to deal with. And, of course, the new dishwasher works like a charm. Thank you for employing the three people we dealt with. They changed our "kitchen calamity" into a "dishwasher delight".

My wife and I decided to try ECA after her sister had recently purchased a brand new "French door"…read morerefrigerator and she had a positive experience. We went to the Military Hwy location and Ty met us as we walked in. Ty was very friendly and patient with us as we were shopping for a new refrigerator and an electric range. He showed us what they had and we picked out the ones we wanted, he was great to work with and he completed the transaction with ease. My made us feel like valued customers so we vowed to look him up when we return to shop for a washer and dryer real soon before he goes on vacation. Great selection, great value. Will update review once we receive delivered items, unpacked and installed.

The prices are great, but the appliances are hit or miss. We purchased a Whirlpool refrigerator…read morethat lasted less than a year before a No Stuff technician came out and could not figure out the issue--absolutely no help. We hired our own technician who figured out the issue, the fridge had a hole causing the Freon to leak, after which our technician discovered was just a symptom of a bigger issue. Honestly, I would not recommend this business because the unreliability of the quality of the product you receive along with the lack of help to resolve any issues. After this purchase I have vowed to only buy appliances directly from the original stores along with a warranty. The headache and extra money that we had to put in to repair the refrigerator was not worth it.

BEWARE!! I'm in total shock and disappointed in this business who sold me a piece of trash…read morerefrigerator that only lasted three years. When I asked to see what we can do to fix the situation he simply told me that he knew the refrigerators and appliances are not made to last and that are pieces of junk and still Sold it to me without even letting me know or offering any extended warranty or anything.

The "cooktop on" indicator light would not go off of my stove. I sent a couple of messages via…read moreYelp and this company responded immediately. He even communicated with me over the July 4th holiday. He requested model/serial number and was efficient with locating the part. He was very professional. Even though my problem corrected itself, I will certainly keep him in mind if the light comes back on. Thumbs up!

Michael was nice enough. But, to say the problem is lid switch and the part is unavailable was a…read moreCOMPLETE LIE! He left my unit worse than it was. When he left the Vent hose was torn and he did not put the cover back on the washer. Goodfellas, I should have known that was a good name for a crooked business.

Stated they offer military discount because they appreciate their veterans but did not give any…read moremilitary discount at all. Also placed my front load dryer onto its glass door, didn't even bother to ask if maybe there was something I could put down in front of it to mitigate scuffs and scratches.

Agreed upon date and time for repair , had to be modified due to family emergency of technician…read more Reset date and time with confirmation evening before arrival. Waited two hours of window time, no call or text. I then called Paul, he apologized and thought he sent me a text. Poor communication and frustration waiting for service that didn't happen.

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

After a no show twice the service guy finally showed up. He evaluated my range and said he would…read morelet my warranty company know what parts were needed to proceed. However, he did NOT follow through. He would not return my calls or text and did the same with the warranty company. If you can't follow through you're in the wrong business!

Great prices and great staff, I mean what else could you ask for. They stock a ton of parts, so…read morethey probably have what you need in stock. These guys works quick which helps us get back to work fast. But if you have time to chat there are great conversations to be had. Highly recommend!

Awesome group with great customer service. Type of place that knows you by name and goes out of…read moretheir way to help you out. I do handyman work so I'm always needing random appliance parts, and these guys almost always come through, or lead me in the right direction.

I highly recommend foster appliance service. David is extremely professional and provided amazing…read moreservice. Also, the pricing is reasonable.

Foster's Appliance Service gets my highest recommendation! David is knowledgeable, reliable, and…read morehis rates are very reasonable. He takes the time to fully explain the problem and proposed solution. He came out the day I called and got my dishwasher back into service in minimal time.

I had a washing machine repaired here. With a $65 fee, they agree to diagnose the problem. (I get…read moreit, some people will back away after a diagnosis and they want to be compensated for their time.) They provided two quotes, one with OEM parts, another with aftermarket. The machine was soon repaired and all is well. Unfortunately, they are retiring at then end of 2024 so CH Smith won't be an option soon.

Amazing service, great communication & quality! Would recommend to everyone especially old town…read morePortsmouth residents. 10/10

I recieved a response to my initial request. Provided information regarding services needed. My…read moreresponse shows as read with no response from the company..

I called many companies this morning (Friday) to ask about a fridge repair on my 7-year-old LG…read morefridge. Fair Repair was the only one to answer my call. Maksim initially scheduled with me for Monday but ended up calling later in the afternoon to say he could squeeze me in today. So wonderful to not be without my fridge all weekend! He diagnosed the problem immediately, remedied it quickly, and charged us fairly. He could have sold us a new compressor and we wouldn't have known the difference, but instead he simply cleaned it for a fraction of the cost. Maksim's honesty and professionalism has earned our business, and we will definitely be recommending him to friends!