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    JOJO'S Nail Spa

    4.0 (45 reviews)
    Open 9:30 am - 8:00 pm

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    Response time

    6 hours

    Response rate

    100%

    Services - JOJO'S Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    JOJO'S Nail Spa Photos

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    Recommended Reviews - JOJO'S Nail Spa

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    Reviews With Photos

    Alexis F.

    I've been on the hunt to a good quality nail salon, but unfortunately this one isn't it. I got a pedicure and had to wait about an hour for a walk in which is fine, but they sat me in a pedicure chair turned on the water and walked away. I had to ask someone else to turn off the water because it was about to overflow then the original girl who turned it on SPRINTED back to turn it off and was apologizing. But never asked me about the water temperature which was scalding hot and obviously steaming so I couldn't even put my feet in. Then someone who came in after me got their pedicure first and a second person that also came in after me was going to get theirs started until another employee yelled at them to do mine first instead. Then the actual pedicure wasn't great. He did not scrub my feet or even trim down my cuticles which are some of the most basic parts of a pedicure?? Definitely not with the money and will not be coming back.

    Maria B.

    First time at Jojo's Nail Spa about 7 weeks ago. Since then, I have made 3 additional appointments. I appreciate Jojo greeting me everytime I've walked in. I am extremely meticulous and mentioned prior to booking that I'd prefer someone who is precise and attentive. I ended up with Sha Sha, and she was wonderful. Her station is to the right once you enter the spa. I was transferred to her chair shortly after another technician had started, and she immediately took the time to understand exactly what I wanted. I'm so glad she spent a good amount of time asking and confirming because there was miscommunication and misunderstanding from the first technician. In this transition, she even consulted with Jojo, the owner, to confirm my desired nails for today's visit. Shasha is extremely detail-oriented: checking the shape after each nail, confirming the correct color of my powder base before starting, asking about my preferred French tip thickness, and pausing every couple of nails to ensure everything met my standards. I definitely gave feedback as she was working on my nails, and she made sure to complete everything to my liking. I truly appreciated her patience, communication, and commitment to getting every detail right. I know I am high maintenance; however, I certainly made our experience together worthwhile. Thanks again, Sha Sha. FYI --They take both cash and card payments. There is a 5% discount on cash payments. If you use their ATM, there is a $2 fee. There is no added tip line when you pay with a card, so cash, Venmo, Zelle, or CashApp tip is preferred. I think all of the technicians have a QR code to scan for tips.

    Gel x chrome white and red/burgundy cat eye gel
    Raegan T.

    Clean facility with great service overall for my reservation. My only gripe is that it was a busy day which is fine but I just felt bad that the owner who did my nails was so busy with directing everyone she seemed like she was preoccupied mentally as she did my nails. Still, she was thorough! But overall my party got nice nails and my gel x turned out pretty good! It also seemed like those who walked in and waited were helped very quickly

    Onycholysis

    Got my nails done like two weeks ago after the first week two of them were peeled off slightly, they offered to redo these two for me However the rest were very bad quality cuz they are all peeled off completely and it hurts my nails It also caused onycholysis Be careful to choose you nail tech some of them are not even trained (I went with my friend and it was under her name Alisa. Not saying that this is a bad place just that I unluckily received service from an unskilled technician. She got her done with Ivy and it was great. In general just be clever with choosing your technicians. Would recommend those with pretty nails done by themselves. )

    Mars E.

    have been going to jojo's for several sets now and helen is great! i get long, square, gel x and she always does such a nice job w shaping and painting and she's just lovely. highly recommend this shop.

    Gel x - Valentine's Day - Hearts
    Manon B.

    I'm really happy with how my nails turned out. The shaping was amazing, and the second nail tech was incredibly skilled at that part. The team is very dedicated and makes sure you leave satisfied. That said, the process felt a bit chaotic as I was served by four different people, and the design took way longer than it should have. They also don't have a set price for designs. It's not $5 as advertised, which I figured since that sounded too cheap, but instead, the price seems to depend on what the nail tech decides. If you're looking for well-done, simple nails, this is a great place to go. However, I'm not even sure they offer complicated designs because even doing simple hearts for Valentine's Day seemed like a hassle. Response : I did have an appointment. I reserved online and the option online to reserve says $5 next to extra for design.

    French tip gel nails
    Karri J.

    It was our first time coming. I had an appointment for a pedicure and my daughter tagged along as a walkin manicure. Both attendants were amazing and the staff treated my daughter well. She is very happy with her nails. A++ Highly recommend!

    Reyanna H.

    So today I went in for a fill-in acrylic set with cat eye gel, walk in btw. The receptionist was sweet but I'm convinced they put kind of put me with someone who isn't 100% mindful of quality and neatness. The guy they placed me with was a bit rough with my hands and was super heavy with the filing/Dremel of my nails to the point where I felt the heat of the Dremel through my nail. I also had a previous square set and assumed he would have touched up my shape, but he didn't even file them neatly or care how they looked. I am a bit disappointed because based off the reviews I thought I would have a nice experience, and for $70... it wasn't worth it. Excuse the ashiness but for your visual view.

    Nails

    This was my second time here and I came for an acrylic nail fill and re-polish the day of peoples' homecoming including mine, the person that did them was so kind and super fun to be with. The only thing that wasn't great was the polish and shaping of the nails could have been better, they are a little bit sloppy due to trying to rush it because of how packed they were. I 100% recommend them and will be going back

    Nail salon.
    Kerin D.

    Had a great experience here. I was visiting Cleveland and needed a nail fix, fill, and wanted a design. They got me in right away. Clean and friendly. Tony did my nails and did a great job. I'd def recommend.

    Valentine's nails by Julie

    Love getting my nails done at JoJo's. Julie does my nails and they are always so cute. Below are my nails from the last few times. She is so talented. I also got a pedicure there and they were so kind and nice even though I was self conscious about my feet.

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    1 year ago

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    2 years ago

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    2 years ago

    JoJo's was a perfectly relaxing atmosphere with a friendly and professional staff. A thoroughly enjoyable experience. I highly recommend.

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    Jojo L.

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    2 years ago

    They a wonderful job on acrylics. I had Tianna and she was amazing! Super friendly, highly skilled...had a great experience!

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    2 years ago

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    Page 2 of 2

    Ask the Community - JOJO'S Nail Spa

    Review Highlights - JOJO'S Nail Spa

    In this transition, she even consulted with Jojo, the owner, to confirm my desired nails for today's visit.

    Mentioned in 15 reviews

    Read more highlights

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    5.0(3 reviews)
    1.7 mi
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    I stumbled upon this quaint shop while visiting family in Gates Mills Ohio. Everyone else I called…read morewas appointment only and she asked how much time I had and told me to come right over. I wanted a pedicure and to have my acrylic nails filled and I'm so picky about my nails. Tracy is the owner she is a delightful, kind and Amazing woman with a beautiful heart. My pedicure was fabulous and I just relaxed enjoy the moment. The ambience in the colors of the room and the music playing and just relaxed me and put me into a Zen state. The last place that had done my nails had a wreck them and I was embarrassed even show them to anyone her eyes popped when she saw them. She said don't worry we will fix you right up. My nails are so beautiful I cannot believe it they look exactly like my own nails and the color she chose for me is out of this world. I highly recommend the shop to get all the personal care your nails your feet and your spirit need. You will not be disappointed. Thank you Tracy for your expertise, your kind words, and the conversation

    Went with my sister-in-law while I was in town for the holiday for mani/pedis and had a great…read moreexperience. Tracy was extremely warm and hilarious. Both she and the other nail technician (whose name I can't remember!) did an excellent job. I would definitely go back while in the area. My only complaint (which has nothing to do with the service itself) is that they need a better sign! Because it's on the second floor, it took us a hot minute to spot it.

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    JOJO'S Nail Spa - othersalons - Updated July 2026

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