This was my first time visiting and everything went really well. Let me add that I called around to…read moremultiple spas in the area and was told various things such as the esthetician doesn't work on Mondays, the power has been going in and out due to the ice storm that missed Columbus, GA, and others weren't open until after 10am. I knew that I wanted and needed mircrodermabrasion. Due to the change in weather, my skin had been really dry and peeling. I called and was greeted by the friendliest person. She took down my information and told me to come right on in. I received a text message to complete documents prior to my arrival which helped save time and get services rendered asap. I was greeted by a gentleman when I arrived and he offered water/coffee and showed me where the restroom was located just in case I needed to tinkle *wink. Payton was the absolute best! I told her what my problem was and identified the targeted areas. Based on my responses and her suggestions, I decided to get the Hydrafacial and added dermaplane which is exactly what I needed. My skin feels amazing and I've been told I have a glow. I don't have a pic because there's a sign that reads no photography. I'll be sure to take before and after pics in 4 weeks to update this post. Check it out for yourself and tell me your thoughts!

Been going here for months and have spent over $10,000 in treatments. Walking away with scars from…read morebeing burned and purple rash like bruising. I am done, hallelujah. The owner Clarissa is friendly and personable unless there is an issue. Then you are treated like a pariah and being difficult. There is so much to say about how horrible my experience so won't be able to fit everything. My consultation was for fat reduction which was super quick with no body scan or photos. Only one thing was mentioned (M-Sculpt) which they could get me started immediately. After my first treatment I had 2nd degree burns. I spoke with the owner Clarissa about not feeling like this was going to be a good fit because the heat portion was the fat reduction and the other was muscle definition which is not what I came in for. She said she was going to try cavitation. At my next appt. she explained how great this machine was and kept me on it with no heat. She covered my blisters with cotton and put the paddles over top. We continued doing this for weeks. I mentioned one day I thought the blisters might be infected because they hurt so bad and the areas were extremely red. She said they were fine and showed me a jar of equate healing cream I could pick up at Walmart. Every few weeks I would try to talk to her about still not feeling like this was a good treatment plan for me because I didn't feel anything in my muscles through my layer of fat even at the highest setting and wasn't getting the fat reduction. We literally had the same exact conversation every single time. She would say we need to do a body scan/pictures, she would show me a butt lifting part of M-sculpt saying we would eventually get to doing that and get me where I need to be. After having this same conversation multiple times I realized it didn't matter if It was working or not because I was being put on it out of convenience because they double book and it's easier just to stick me on a machine and walk out. In the months of going here almost every visit felt like an advertisement. While she was putting me on the M-sculpt she would talk about other services I could use. She sold me on Trizepitide and eventually IPL laser. I also had a hydro facial. Every single month I was on the shot they tried to charge me more than what I was told when I started. It was awkward to keep having same conversation and them having to go back to see how much I was charged. Then one time randomly charged even more because she gave me a shot with increased dose without discussing it with me. I did pay the extra but said I wanted to go back to lower dose. All I can say about the IPL laser is I still have the red dot, broken capillaries and sun spot she said would all go away. They all look the same. More money down the drain. Randomly one day she said my legs were done although they had zero change I just said ok then asked if I needed to make appt for the butt lift she had talked about. She gave me a look like I was dumb and said harshly with a tone "for people who pee on their self." I just said "no" and had no clue what else to say. Then she rudely said " You're not going to be satisfied" I said "Im sorry I wasn't trying to upset anyone I have just been open and honest from the beginning. I really wish we had done the body scan so you can see what I'm talking about." She came back with such a tone and said " OH OK! , You can come in once a month for a body scan so YOU can see a difference, but we aren't doing anymore treatments until you hit your goal weight." I just said ok and would have never walked back in but I had one more IPL treatment. At my last IPL appt she randomly decided to do cavitation as well. So we did IPL laser on my face, neck and arm then cavitation on my stomach and both arms all in less than an hour which I now I have purple rash like bruising from. Lesson learned: Go some where that specializes in services I'm looking for and not a one stop shop that can't keep track of treatment plans, conversations, training, pricing or integrity. Thanks, Regina

i got called in by mrs tanda lane , loved the front desk was very professional however i felt dr…read morelane rushed my appointment ,i wanted to express everything that was going on but she recommended a cera ve body wash and didn't see her anymore after this .

Professional and knowledgeable. I had a spot on my head and back and they checked and removed them…read morewith little pin or discomfort

I was 12 minutes late for my appointment and they canceled it without telling me or calling me. It…read morewould have saved me the trip if they had at least had the decency to tell me that they already canceled it. I know I didn't arrive on time, but they didn't even bother to give me information about the process I wanted. They didn't even open the door for me. Come on, what was it difficult for them to at least orient me?

Beware, I spend thousands of dollars here and with no good results and what they said their…read moretreatment will do for you don't believe it. The hypocrisy in this place is out of control. These people will have you believe that they can give you magnificent results that you will love and keep coming back just to take your money and once you pay they do not stand by their word. Everything will be a different story. They get upset and not a good customer service. Their treatment is not 100% and they do not stand by giving you a refund or giving you a better treatment for your case. In addition, they have you pay first and when you are busy or already getting treatment for whatever you pay for that's when they give you a consent form for you to sign NOT BEFORE YOU PAY OR HAVE TIME TO READ IT. I spend thousands of dollars there and I did not seen any results. Please beware of the scam, horrible customer service and you will not get good results. Bradley Park has a good spa that it is working for me. Thanks.

They injected me with something other than botox, then lied about it. Don't trust them with your…read moreface.

From the owner: Flawless Aesthetics is locally owned and are licensed and insured, offering free consultation. Our…read moreskin care clinic offers a variety of treatments to help you get that glowing, youthful look you want. We can take care of all kinds of skin care services with a focus on botox, fillers, micro-needling, anti-aging treatments and weight loss.

Everyone here is absolutely amazing. I have never had a bad experience with anyone! From the…read morefriendly front desk gals to every corner of that place they are so welcoming. It's a one stop shop for all my needs! I love getting my tox from Lisa and getting my facials and waxed by shelia! Highly recommend!!

Very clean and professional facility. The office was easy to find with good parking. The front desk…read morestaff were helpful with appointment scheduling over the phone and friendly in person. I saw Lisa for a skincare appointment and she was wonderful! She explained my options, cost, and aftercare with details and ease of understanding. I can't say enough about how great she was at my appointment. I will definitely be back! Pro tip: 10% military discount

OK for the price. Not sure whether or not I will go back since they left me covered in sticky wax…read moreand didn't really clean me off! Environment was very pleasant and relaxing and the staff was very nice!

This is my fourth time here and it keeps getting worse. I won't be back. Last time, I was met with…read moreconstruction. I would think that would be mentioned when making an appointment. As I waited for my appointment, the receptionist was calling the doctor to ask if it was normal that her son had white diarrhea with his medication. I was listening to this and the sounds of saws. Other than that, my last appointment was fine except the facialist suggested Botox for me which I found offensive. My appointment today was scheduled for last week, but I awoke that morning sick. I called New Image at 8 am, as soon as I possibly could, and left a message explaining the situation. Later that day my husband received a call informing him I had missed my appointment. When he told me this, I called them and explained that I had left a message and the receptionist was very rude and said I would need to pay for the appointment. I explained to her that I did not have 24 hours notice that I was going to be sick, as is their policy. She eventually agreed to let me reschedule. My appointment was today and I was taken to the room five minutes late and released 10 early. If you are going to charge by the minute, you should give the customer the whole time. ($99 treatment) The treatment was supposed to be a scrub but was rushed and rough and then I was put in a big tub that looks a bit like a tanning bed. It had mildew all over the inside. I was disgusted by this. Very disappointed. Don't buy the Body Glow if you do go. I only gave one star for the original massage I had last year.

They have moved to a new location. I use Brianna for my skin treatment.. she's the best.. she will…read moremake sure you get the best results by being a little aggressive with technique.. better than all other spas in town. I saw the reviews and I feel the owner should not post business junk on social .. It's the cost of doing business. Sometimes you gotta eat up the cost.. some people are not meant to be entrepreneurs.

I don't mind paying for things, but I do have a problem being charged extra for no reason other…read morethan greed. I get Botox and filler, sometimes both at the same time. I don't want to spend too much all at once, not because we can't afford it, but because it's just who I am. I have a complex with spending too much at once, even if we can afford it. Recently, I visited Brows & Beauty for lip filler and cheek filler, and used Cherry to check out as I've done at other local aesthetics offices before. This time, however, I was charged an additional 10% ($124) merchant fee on top of my balance just for using Cherry. Samantha told me, "if you use Cherry, it will be an additional 10% merchant fee." I questioned it. They claimed it was based on credit, but with an 826 credit score, I know that's not accurate. After paying and leaving, I reached out to Cherry and found out that charging a merchant fee violates their contract (see screenshots of my chat with the Cherry representative as well as the Cherry contract). I also learned their merchant fee is much lower than the 8-10%+ Brows & Beauty has been charging clients since 2022. This feels like dishonesty and taking advantage of clients who trust them. Upon learning this, I filed a complaint with Cherry against Brows & Beauty, and feel compelled to now let others know what they are doing, as I feel it is morally wrong. Imagine being so greedy that you impose an extra 8-10% fee on clients who need to use Cherry, simply because they can't afford the $500+ for Botox upfront and just want to feel good about themselves. Some people are already struggling financially, and Cherry offers an alternative - only to have them charged extra on top of that! Charging extra fees when it's against contract is a choice, and not a good one! I decided to share this on my personal Facebook page, so others could be aware that if they visit Brows & Beauty and choose to check out using Cherry, they are not allowed to be charged the Cherry merchant fee. Brows & Beauty saw my post, and decided to make a dancing reel about it, mocking my post. I am glad they found humor in stealing money from their clients for nearly 3 years, because that's ultimately what they were doing by imposing a charge they were not supposed to add on, per their contract. Do better Brows & Beauty, or remove beauty from your name, because what you are doing is ugly!

Dr. Anderson informed me I would need a MRI of the site for which I needed an operation.No problem…read moreas I had this problem well over 10 years. I.had paid for my surgery up front. When I was able to get my MRI, Dr. Anderson contacted me and told me that there was nothing to operate on because it was just edema. I was flabbergasted. How can someone have edema in the same location for over 10 years, that does not go away with rest and only continue to grow. Dr Anderson just didn't want to do the surgery, but he did informed me that it would be considered an cosmetic surgery that my insurance wouldn't cover, so I would have to pay out pocket. My own provider doesn't believe it to be edema. I was distraught because 2024 was a painful year and this improvement for.my well being was something that kept me moving forward. I hung up on Dr. Anderson then later spoke with Jamie office manager and requested my refund and was told she would have to check with billing. Jamie did I check with billing when I paid to have the procedure??It's been almost 2 weeks and I haven't received my refund. I talked with Jamie again today and was told that it was passed on to administrators and because I hung up twice on them they were thinking about discharging me as a patient. What service did I received other than conversation. Now it looks like I will have to take legal action just so I can receive my own money back. You don't have to worry about discharging me Jamie or Dr. Anderson why would I stay

Dr. Anderson and staff are amazing and miracle workers. I was damaged during a surgical biopsy. I…read morethought I would let if be, but it was a problem for me. Dr. Anderson came highly recommended from another highly respected general surgeon. It took two procedures due to a significant amount of internal scaring. I love Dr Anderson's unique personality. There was one visit that was not so good for me emotionally following the first procedure. He did not miss a beat, handed me a tissue and reassured me that everything was on track to the best we could expect with my allergies and the amount of scaring. THANK YOU! You are a good man with great skill.

Great service! Feel so much better, and the music is very calming...thanks to their staff and warm…read moregreetings.

That didn't go as expected and It was a blessing that it didn't. I never had a medical massage. I…read morebooked one for my birthday. My shoulder was in pain. By the end of the massage, it didn't feel like my shoulder. I've been to three therapist before her She also educates you a lot. For example, crossing your legs puts pressure on your hips. She stretched my legs and I didn't realize how tight they were. In addition, I had a massage. My skin looked and felt differently. I highly recommend. The cherry on top is that she's a good hearted person.