It seems like ever since COVID, getting our fish processed in Kenai has become more challenging. We…read moreunderstand that fish processing is seasonal and good help isn't always easy to find however it just seems like the last 3-4 years of processing has been challenging enough to decide to just go back to doing the processing ourselves next year. Custom, like the other processors in town were honest and let us know right up front that they were very busy and on some days even stopped taking fish after certain times, even telling us one day they couldn't guarantee fish to be ready in less than 72 hours. We worked around their policy and availability and dropped off our catch. Like most anglers, we filleted our fish prior to bring it into Custom for sealing, freezing and boxing. We gave them our departure date and being we were flying out early morning, we were told we could pick up our fish the evening prior at 7pm. When we arrived to pick up our fish at the agreed time we were told that all the people who handled our fish had already gone home for the day. We argued that we were following their pick-up direction and one of their employees heard our concern stepped up and said she would help us with our order. After about 15 minutes some of our boxes of fish were boxed and ready to ship. After all that and getting our boxes of fish home is when our real problem began. When we arrived home and started dividing up our salmon and halibut it was very obvious that this was not the fillets that we dropped off. Both the halibut and salmon fillets were much smaller fillets than the fillets we dropped off. From that it appeared that we received someone else's fish and someone else got our nicer, bigger fillets. Both the halibut and salmon fillets we received were much thinner and smaller portion than the fish we dropped off and it was disappointing enough to just say "for the price we paid to end up with someone else's fish, forget it, we'll do it ourselves next year". Whatever their reason is whether their processors are short handed, over committed or maybe they just put everyones fillets in a general fund and when you come to pick up your 50 pounds, you get what they give you out of the stock? The fillets that we dropped off for processing look just like the ones on their webpage, but the ones we brought home weren't even close. Going forward, we'll do it ourselves to guarantee we go home with the fish we caught.

Best processor in Soldotna. Montana took great care of us and Lucas runs a tight ship. Can't…read morerecommend highly enough.

This place is now called Tanner's Alaskan Seafood - and a sign said new management…read more The two stars is for the horrible customer service - the guy who handle our fish is friendly, but the lady in the counter, Betty Jean (from the receipt), made the whole transaction bitter. She was angry with a customer on the phone when we arrived. Then she pretty look down on my friend and I - even before we utter a word (while she is on the phone). When we asked about the pricing, she just told us (again in angry tone) to come out with her with the cart. Then upon weighting the fishes we have, she was like "do you really want to pay that. much to ship when you are paying for 10lb?" I understand she is trying to be reasonable, but her tone make it sounds like our business is too little for her time. the shipment was fast and arrive just as expected - which save me from rating this a one star. I don't ever write reviews, but this attitude left me so bitter that I just need to tell the world that unless you have no choice - don't come here.

Staff was friendly but not very honest. Knew the last day of fishing was a thursday and knew…read moreflying out that friday afternoon. Well aware thursdays catch would need to be processed and ready for pickup sometime before noon friday. Always told, not going to be a problem. Come thurday, was told they could not process thursdays catch for friday and possibly couldnt have it done for a couple days. I didnt have a couple days which they knew it. When reminded I fly out friday and was already promised friday would not be a problem, they didnt care - said we cant do it. Ended up mixing the new filets in with the processed filets then vacuum pack them myself after getting back home. No matter if you ask ahead of time, they have no problem telling you one thing and doing another.

Shrink-wrapped meat: it's what's for dinner…read more During our recent trip to Alaska, I was dragged to Echo Lake Superior Meats by my husband's Alaskan aunt and uncle because it is the Home of The World Famous Jalapeno Cheese Spread and because we were in the throes of a meat emergency. Apparently, dinner (which was being cooked by the Alaskans) required something called "Reindeer Sticks," and as any Kenai-area native knows, for Reindeer Sticks you go to Echo Lake. Echo Lake is straight-forward and no-frills, which I imagine is exactly what one seeks in a superior meat shop (since I'm not allowed in the kitchen unless someone needs another martini, it would be a stretch to consider myself skilled in meat-seeking-missions). White floors, white walls, clean white cases full of (you guessed it) meats, smoked local fish, and spreads of all flavors and sizes. While we browsed the meat aisles, the friendly staff brought out some fresh cajun smoked salmon and asked if we'd like to try some. Yes! Delicious! That night, in addition to the meat sticks, the family devoured not one but two tubs of Jalapeno Cheese Spread, which is kind of disgusting in retrospect. Man, that stuff is addictive! (It would be perfect for pre-Thanksgiving meal snacking around the fireplace or TV set, depending on how your family rolls). The reindeer sticks were, of course, delectable, with nary a leftover in sight. While at first glance the meats seem a bit pricey compared to the crap they serve us down here on the mainland, this place offers truly top-notch foodstuffs. I am eager to test out their online ordering system for specialty sausages, gourmet deli treats, smoked alaskan fish, gift boxes, and fresh seafood. Since they ship FedEx overnight, we're already planning on sending one of their Gift Boxes to that certain family member who has everything...and then inviting ourselves over for dinner. http://www.echolakemeats.com/Smoked_Alaska_Fish.htm

Top quality meats and fish products. Wide variety of all…read moreproducts with special types made only by Echo.

I loved every second of my trip to Alaska, and this is one of the places that added to my time…read morethere. It reminded me of a little deli, mixed in with a bookstore. We had the clam chowder, the sandwich of the day, and I purchased several breakfast cookies to bring back to Texas. The clam chowder was exceptional, it was so fresh and full of seafood. The pesto sandwich was delicious, and the leftovers were even better. The breakfast cookies are also sold at a local coffee shop, I had one every morning with my tea. Yeah, they're that delicious and they're vegan! If you live or are visiting that area, this is one you want to add to your list. Make sure you check out their hours, this is something you'll want to do during the daytime hours.

Service is below par. Their cheeses and meats are fantastic but their customer service lacks clear…read morecommunication with customers and among staff. By the reviews, I'm not the only customer that has received poor customer service. There's definitely room for improvement here and it starts with the owner and trickles down to the staff. When a business thinks they can't do any better because they're perfect and uses excuses instead of accountability for their lack of service, they're in trouble. This is my first experience with the new owner so maybe she needs to be reminded that the customer is always right.

Appetizer was big-city elegant and the service was over the top perfect. Can't wait to go back tho…read moreit's pricey

So, my neighbour has been nagging me for some time now to call in to "that place with the railcars"…read morejust outside of Soldotna, but I'd not yet been. Though she hadn't mentioned there was a restaurant, she raved about the coffee shop and waffles. So my friend and I were coming to Soldotna last weekend, and me, as usual, am frantically searching Yelp for something with 4/5 stars. Addie Camp came up as a contender, with a solid 4.7 stars, but I hadn't realised it was where the railroad cars are. So we decided to give it a go. What a beautiful area it is, once you get up into the parking lot! It's very neat and tidy, and all the little railroad cars surround the central parking lot. And there's really massive solar panels to the rear. I liked that. There was not a scrap of trash anywhere. Very inviting. So we head into Addie Camp, and I'm wowed. It's beautiful inside, cosy and welcoming, yet very modern. The staff are lovely. The hostess asked if we had a reservation, but as we didn't she invited us to sit at the bar. No problem! They have tables upstairs, and in a railroad car to the side. It's absolutely beautiful, and features a lot of warm wood, but not old wood, very light modern wood. I tell you, I'm in love with this place. Anyway so we sit at the bar, where Sam was mixing cocktails. Sam is very pleasing on the eye, I might add. He was using Fevertree Tonic in one of the cocktails, and I told him that Fevertree's Elderflower Tonic is one of my fave drinks ever, and he said he loved it too. Anyway, so upon perusing the menu - it's not a huge menu, but there are plenty of things I'll eat - I ordered the Gold Star Elk Burger with rosemary fries, and my friend got Gambas Al Ajillo (Spanish style wild Patagonia Shrimp in a spicy olive and herb citrus sauce served with fancy bread) and we both opted for a Train Track Tonic Mocktail, mainly because Sam the bartender told me he had elderflower syrup, and it was featured in one of the mocktails, so I was sold. The napkins are fabric, and the silverware is fancy, heavy, not your usual restaurant fare. I was quite impressed with how quickly we were served, because it was quite busy. The food itself was outstanding. The bacon jam in this burger is EPIC and it's not your usual tiny bacon crumbles, it had chunky bits of bacon, and was sweetly gooey, but savoury too, absolutely the best bacon jam I've had, and it just gave the already amazing burger a boost it didn't even really need. There's no way to eat this burger in a dainty ladylike fashion, it's a beast, and the bacon jam is messy, but I went with it, and Sam got us some extra napkins. About 3/4 of the way through, I had to go knife and fork on the burger. I wasn't leaving any of that thing. The fries were good, the burger good, the mocktail good, excellent service, very attentive. This is unquestionably THE best restaurant on the Kenai Peninsula, and I can't wait to come back with my husband, next time we're down there. And, I did see regulars come in and be treated like they were old friends. After my experience there, I can see why people would keep coming back, it's THAT good!

I used to work there. The views from the dock were enough to make me feel like I was in heaven.read more

I do not recommend this place to anyone. My reasons are as listed below. I worked at pacstar for 8…read moreyears, and in those years i have learned a few things. The product that comes out of pacstar isnt the best that it is said to be. Not much care is put into the quality of there product. Its all about how much is pumped out the door by the end of the day. Customers are never first on the minds of management or employees dealing with the product. I have personally seen the product being dropped on the floor, stepped on, annihilated and then put back in the packing box. Not only was the product mistreated, the workers were too. Dont buy from pacstar..