After decades with State Farm for home, renters, auto, and umbrella, I was unceremoniously dropped,…read moredespite zero home owner's claim filed. I live in a fire zone, so I get it. But my complaint is that an agent here (not Stephanie, who is very nice) recommended me a broker, and actually talked me out of calling other insurance companies on my own. When the broker came up empty, she then referred me to the Fair Plan broker, who is the son of the owner of this agency. When I later complained to her that I lost precious weeks that I could have done the research on my own, she said that she works for State Farm and can't be expected to know about other companies. Now that there's a big lawsuit filed against State Farm dropping clients and pushing them onto Fair Plan, I can see why I was actively discouraged from seeking other insurance providers. If you're one of those people who were recently dropped, do NOT take this agency's advice. Do your own research. I got coverage from Farmers insurance, which was about four thousand dollars less than what Fair Plan + State Farm would have cost. It's sad that they treat their long-time clients so shabbily.

I've been with State Farm and Phil Bertetta's office for two centuries in a row now and have always…read morehad great service. The office staff is great! It's always a pleasure talking with Dian, Stephanie and Karen. They do treat you like family.

Been paying this guy for over 40 years without a single claim but rates keep going up over 10% in…read morerecent years. On top of that, the staff are always changing and don't know wtf they are doing and will be happy to argue w the frustrated customer. Will definitely switch to different Stare Farm agency OR possibly switch to different company. I suggest you do the same - look for different SF agency or try other companies and definitely skip this WOO.

I have been a client of Michael Woo for about 10 years just for regular car and home insurance…read morebecause its required. When I wanted to change a property to a multi unit rental, Andre dropped the ball and never really got my policy changed back in August 2020. I dont hear anything from them until I get a letter at the end of May from my mortgage company saying that they will buy insurance and charge me because I don't have insurance on the property. I freak out and call his office to explain and complain about the situation. She gets flustered and has the gall to say 'so you want to cancel your policies?' What?? I finally get in actual contact with Michael and he says I have to get an apartment policy because it 3 units. He sets me up with a monthly autopayment for all policies. And I think all is well and smoothed out. I go to refi, a girl from his office calls to verify because another mortgage company is calling for info. She tries to look up my policy and cant find it! She says it looks like it was cancelled without a reason shown. I tell her about the failures before and ask how come there was no word from their office when this was cancelled. She said she will look into and get back to me later that day. No word for a week, so I email Micheal asking what is going on? No reply, no call, nada. My loan officer reaches out via email to his office with me cc'd. I text him on his personal phone and ask what is going on? I email specifically that I want him or Julia to handle this situation and not Andre. What does he do? He has Andre call me and I let Andre know the whole situation and how I have no faith in him to do his job. During our conversation, he tells me he doesn't know why Michael set me up with an apartment policy and it should be 2 separate policies because there are 2 different structures. He says that he should have it in that day. I said that we'll see having no faith in him. I specifically told him to email me only because nothing gets done without having them put in where its recorded. And of course he didn't get it done until a few days and my mortgage company force me to buy their expensive insurance. So really to try to get a correct policy from their office took over a year. Needless to say I am no longer a client. I got an agent that actually follows up with calls and detailed emails. Not only that, the correct policy with higher coverage was 1000 less than what Micheal set me up with. So I pretty much paid 500 more for the incorrect coverage he charge me for a few months and the expensive insurance my mortgage company forced on me. Key Advice: Get a different agent. Get different quotes even with other State farm agents as you can have different agents for different policies. If you do choose/stay with him, get everything in email or text or whatever you need will most likely get forgotten.

If you review my Yelp profile, you will see I don't write many reviews. I usually reserve…read morepublishing an opinion (positive or negative) unless it's worth my time and effort. This is one of those rare instances when a positive review must be broadcast. On more than one occasion, Commercial Coverage Insurance Agency has provided exemplary service. In my job in the commercial lending industry, I have reached out to ComCov many times usually under less-than-ideal conditions and ComCov has risen to an unusual challenge nearly every single time. From providing quotes to revising insurance certificates, ComCov is simply A+. They are also always competitive on premiums. No, I am not paid by Commercial Coverage. I am just honestly impressed by their very efficient machine.

I have worked with ComCov for almost 2 years now. Management is pro-active in making sure…read moreemployees are not overwhelmed, kept in the loop with every market development, acknowledged for creating "Raving Fans", processes and SOPs are easy to follow, and everyone is mutually respectful and helpful to each other. ComCov is well respected by underwriters and our retention is very high. I have said it over and over again for almost 2 years: This is the best place I have ever worked.

Cal Insurance is now owned by One Digital. I have been a Cal Insurance customer since 1983. Their…read moreservice was fine over the years. Recently my insurance rates have increased by over 50%. I sent an email but received no response. Since being taken over it has been harder to reach the correct agent with questions. I have no idea who my agent is or how to contact any human. I am shopping for another agency.

TL;DR - If he can't provide a quote in two months with multiple follow-ups, would he ever responded…read moreif I needed help with a claim? Full disclosure: I was never actually able to get a policy with Stafford Jacobs and CAL Insurance. I reached out to Stafford in March based on a recommendation. I explained what I needed, and that one policy expired in early May, so there was both a reasonable amount of time to figure out policies and a time constraint. * I sent him the requested documents and filled out all of the requested forms. * Three weeks later, no response, so I followed up. He had COVID and asked if he could response the following week. * Two week later, one of my policies is now *expired* (which is what I was trying to avoid when contacting him in May), but I still have nothing from Stafford, so I follow up again. Now he needs more information (that he could have asked for six weeks before), so I provide that. "Received and downloaded," he says. * Now, another two weeks later, two full months after I originally contacted him, I still have absolutely nothing. I was trying to go through a recommended local agent because I was tired of talking to a drone at a call center who knew nothing about me and who just referred me to another department to get anything done. But if I am still waiting, after two full months and half-a-dozen attempts at follow-up to get a quote from CAL Insurance, would I have any hope that they would actually be helpful if I needed to file a claim? Definitely not.

Bal Claire has been my auto and home insurance agent since 1998. Always responsive, efficient,…read morehelpful and informative. Several times I've shopped around over the past 22 years for lower priced insurance and even for a State Farm agent who is closer to my home. But after talking with other agents at different companies I always decide to stay with Bal. She consistently earns five Yelp stars.

I wanted to let people know that I received superb service from Cynthia Silva with Bal Claire State…read moreFarm's office. I needed to get insurance for my home since my former insurer was not continuing to cover homes in California. Since my former insurance was bundled it only made sense to get the discounts associated with bundling home, car and personal liability as well as some investment properties owned. Cynthia made the process so smooth. She gave me the quotes and explained my options in an easy to understand fashion. I ended up spending much less for a good amount of coverage as the prior policies I had were a bit excessive. I would recommend working with Cynthia -she knows how to provide the customer service most of us want but find hard to come by these days.

This crew is the best customer service and availability of any insurance company out there. I have…read moremy agent on speed dial. We bundle all the cars, home and our business. With a big family and constantly dealing with all life throws at us, having an agent who is always available is priceless. I highly recommend.

They've now moved to 26 West Portal, 2nd floor and up the stairs. It is right next to Noe Valley…read moreBakery. Checks or cc only.

We use McNamara Insurance for our business and they are fantastic! Although we haven't had to file…read moreany kind of claim yet, their customer service on the day to day operations of our business is wonderful. They are patient with answering all kinds of questions and were very helpful getting us the best deal with our workman's comp and business liability. We will be using them for our home/auto insurance next. Both Mike and Marisa are a joy to work with. They put you at ease and make you feel like a friend as well as their client.

I've known Mike for 11 nearly years now. I was privileged to be introduced to him when I needed…read moreHomeowner's Insurance. Since then, he has been my trusted friend and ally through the multiple refinances and dealing with different banks to get the insurance renewed. In time, he's been my go-to for all insurance needs that are necessary for a homeowner. A couple of instances of how great Mike is. 1. I had an old car that had liability coverage from before I met Mike. When I asked Mike for a quote to consolidate my insurance needs with him, he said I already had a great deal and did not try to make me switch. 2. Very recently, I switched insurance providers on my property. The refund, due to be processed in 4 weeks, was going to take longer. Mike mailed me the refund from his own funds to spare me the additional wait. Mike always delivers!

my parents and I have been using David Southern to do our taxes for our rental properties for…read moreyears. he's a great guy and so helpful

I've been using David to prepare my taxes since 2003. He is always up to date on all the tax law…read morechanges and his rates are extra reasonable! Over the years, I've gone to him for financial advice, tax advice as well as referrals to a tax attorney. Don't waste your precious time on places like H&R Block! David picks up the phone when you call, responds to email and prepares your taxes on time.