Update 3: I just received another bill for the policy that should have been cancelled two months…read moreago. The main Travelers customer service said it is for a partial month, but I do not have a bill that reflects that.

I was one of Rob's first or second clients when he began his business in San Francisco many years…read moreago. Between the rates, the service, and the right on time contact for renewal, I could never see myself working with another agent. He was prepared when I bought my house in El Cerrito, and for any additional needs that arose. Thanks dude!

Amazing people to work with. All renewals done on time. All requested paperwork issued timely…read more Great rates and awesome customer service. Definitely would recommend Broad Spectrum Insurance for business or personal insurance needs.

I have never had an issue. I love BUNDY she is great and always advocates for me even after I bug…read moreher with so many questions :) She has even advocated for me with the Department of Auto Insurance when I needed the support /backing of my broker. I have never met Dimitri but don't let Bundy go she is an asset to your team.

Whoever runs the service email clearly hates their job. They were so rude over the phone and…read moreemailed me that they wanted to avoid getting questions. Doing their job sounds like an inconvenience. Should work on service better and maybe hire better employees who like their job. Shame.

This insurance broker was very helpful and had extensive knowledge of where my new home is and what…read moreI would have to have do to fire danger! He was articulate and explained it so I would be covered correctly. William beat everyone else's and, some didn't even get close or understand the special policy I needed.

We have been with ISUCA for 3 years. ISUCA handles our workers' comp. I mostly deal with Rich and…read moreFernando. I am very happy with the team. Fernando is always on top of things Rich is extremely knowledgeable and helpful. Rich has helped me so much over the years He is always there to answer any questions or concerns. He helped me find an insurance company that is fair and reasonable. He also helped me with my audit at the end of the year. Whenever I have an issue, Rich jumped on it right away and helped me resolve it. I am so impressed with his professionalism and efficiency. I would not be able to do my job efficiently without Rich's help. If you have any questions regarding ISUCA, please call me. Nga Curotto Office Manager R&R Raingutters, Inc. Bus: 650-591-6292

Josh and his staff are on the ball and do great work. I needed business insurance for a corporate…read morecontracting gig and they understood all the legalese and got it to me quickly and at a fair price.

Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Great service! Kendra was very professional. Very courteous, very precise, paperwork completed…read morequickly and received document emailed promptly. I enjoyed her energy and proficient manner. I will Def recommend her to my friends.

We have been customers of this agency -- starting with Dave's father -- for 32 years. We have six…read morepolicies with this agency. But today, when we really needed them, we're left high and dry. Folks - I hope you will read this before you take your business to this agency because you -- and your business -- will not be valued. That was the worst part -- the fact that Dave made it clear that he doesn't care if we stay with his agency or not. We are on the brink of being thrust from our home for months by major construction to repair structural damage, but Dave Stewart insurance won't be there to cushion the blow. I might as well have no insurance for all the good it's done me. Now I feel like a fool for staying with this agency so long and giving them so much business.

Do not buy insurance from Dave Stewart unless you want terrible service and denied coverage when…read moreyou need it most. Like after a catastrophe. Or if you want Dave to simply call you back when you have a claim. He doesn't. Easily one of the worst business/customer service/policy holder experiences of a lifetime. During the power outage in Oakland on January 20th, our 3 basement sump pumps failed with no power provided by P, G and E. As a result, the water accumulated and began to rise, eventually up to over 3 feet deep. Many of the items we had stored floated around, and eventually caught on fire when making contact with the heater. I was less than a minute away from leaving my house for the day with my 10 year old Golden Retriever locked inside, when I smelled smoke. I acted quickly and made 3 breath holding trips down into the flooded basement with a garden house, eventually extinguishing the flames before the house would have probably exploded with gas lines, a heater and a water heater surrounded by 6 foot flames. I called Oakland fire, who responded with 3 trucks and 10 firefighters in 5 minutes. I called David Stewart's office right away, where I was greeted by an assistant who insisted on taking my information instead of letting my talk to my agent. After 10 painful minutes of literally having to repeat every word at least twice, I asked her to please have David call right away. He didn't. Not even close. I needed to find out right away if our policy covered a cleanup organization like Serve Pro to come and help us with the aftermath. His assistant clearly had no clue about how to interpret a policy. We knew that if we were not covered, we would have a group of family and friends help us with the basement. We can't afford Serve Pro on our own. The next day, the assistant (no Dave yet) called me and promptly called me the wrong name and had the wrong case, and didn't really appear to remember much about me. I asked her to please have Dave call me. Friday. Standing water damage in the basement worsening. No call. Finally, on Saturday, I call and get Dave's voice mail, where I had a chance to express my shock and displeasure regarding his complete absence. He calls me later that day to tell my to hire Serve Pro, "whether or not we're going to pay for it." Serve Pro shows up in one hour, with 7-8 guys, does a fantastic job. They come back every day to check on things, photograph everything, archive everything. Meanwhile, State Farm's central Catastrophe department is calling me repeatedly to tell me that "an adjuster would be on the case in 24-48 hours." The same thing the next day. And the next. Finally, we get a voice mail on Sunday night 5 DAYS AFTER THE FIRE. Then on Wednesday, January 27th, said adjuster arrives at our home to tell us we have been denied coverage. Surreal, cruel, and devastating. We are on the hook for thousands of dollars with Serve Pro. If had left the house earlier and/or not extinguished the flames, our house, with our dog inside, would have burned to the ground. And we would be denied coverage based on a water damage exception. State Farm is denying the claim based on the fact that water damage to stored contents and physical structure is not covered in the policy. Which only considers the effect, not the cause. When an electrical outage "outside of the residence" (i.e. P, G and E) leads to equipment failure (like sump pumps, which are a means of protecting the house), the case is not just water damage. It's cause and effect. State Farm selects the wording that suits them, denies claims, and keeps the company profitable. I promise to update this review once our lawsuit is settled, even if we lose. At the very least, we're suing on principle. At most, we want compensation for our losses from a policy we've paid on for 11 years without a single claim. David Stewart's service was just awful and very insulting in our time of need. State Farm's was as bad or worse. If I were to make one suggestion to the marketing department, it would be this: It's time to change your jingle/slogan. You know how it goes. Here's my idea for the new one: "Unlike a Good Neighbor, State Farm is Where?"

This insurance company used to be Eastwood Insurance with the funny indepently made commercials…read moreyou'd see time to time. I have been insuring my cars with them for almost 7 years. I recently bought a used car for personal use. Did not want to spend up the arse to insure it. I was in a rush so I went online to Esurance just to get the it out the way. They were trying to charge me insanely high. Thank god I called Jean from Titan insurance who has been working with me since I first called this place back in the early 2000s. She got me a monthly price that was HALF as much as what Esurance was asking for! I was so relieved!!! Jean is their number 1 agent, she is also very pleasant to deal with! We got through all the paperwork in less than 10 minutes! Thank you Jean Lin! Thank you Titan Insurance!

I love this place! My family has been going to this particular establishment for as long as I can…read moreremember. It used to be Eastwood and they have seen me through cars and fender benders! Trust, I would not go to any other person than JEAN, she is the best! She has the best customer service, and is willing and patience to answer any questions you may have. I highly recommend going here if you are shopping around for car insurance!