Eliana is a tremendous insurance agent! She helped me find an excellent comprehensive homeowners…read moreplan in a high wildfire zone. Eliana followed up on a couple of documentation challenges and made sure everything was completed successfully. Plus - Eliana is a joy to work with. Highly recommend. Matt

Eliana explained all my options. I appreciate her expertise and all the time she spent with me.read more

I have been a customer for several years now. I have several / bundled insurance policies with…read morethem. For me what's been exceptional about them is: 1. Service: over the years, whenever I've had questions about premiums, coverages, changing policies, adding or removing cars etc, they have been extremely helpful in educating me about the options available to me. I've never felt like I was being "sold" something I didn't choose or want. 2. Claims: the moment that matters is when an accident or a claim occurs. Of course this particular team is not as involved in the whole process but they were my first call and they were extremely helpful. I also spoke to them when I had any questions about the whole process (beyond the claims specific contacts). Overall - I'm very pleased with their service.

Libby and her staff deserve this rave review. We have been happy State Farm clients for decades,…read morebut since being transferred to Libby's office due to a retirement (sadly not ours), we have been even more happy. She is readily reachable, responds quickly, is very knowledgeable regarding risk evaluation issues and the need for coverage upgrades, and we find her approach to comparing insurance options rational and not geared towards over-selling. Plus, she is a pleasure to work with. Highly recommended.

Our first clue should have been about 10 years ago when Lisa didn't help with an issue we had after…read morerenting a car in Europe. We took out the State Farm credit card she suggested that would give us additional coverage on rentals. When we turned in the car, they mistakenly tried to gouge us for damage. When we asked her to help us clear it up, she told us just to ignore it and since they were overseas, there would be no repercussions or damage to our credit. It felt wrong, but we trusted her, and now my husband is black listed from all rental car agencies in that major brand of companies in the US. It felt like she just didn't want to put the work in - she had made her credit card sale, and washed her hands of us. We should have switched years ago as annoying things happened with Lisa, but life is busy and we just put it off until the final straw recently. That was when they started hounding my 21-year old college student about setting up a meeting to adjust our policy. WHAT?! They clearly have NO IDEA who even pays the bills, just that they want to increase their sales! When I called the office to complain about this, the guy who answered said he just makes the calls based on the names on the policy. Yes, my son's name is on his auto policy, after our names, but they don't even bother to do their research?! We are just a number, or actually a paycheck, and we want more from an agent who is making almost 10K off of us yearly between all our auto, homeowners, business, etc policies. Those cheesy computer generated and signed birthday cards we get every year don't make us feel like you care! Quite the opposite, actually. We have switched to a different agent, and are hopeful that it's just a Lisa thing that we have to call multiple times before talking to a live person or ever getting a call back (and NEVER from her - that hasn't happened in over 10 years!). I would say go elsewhere if you actually want personalized service.

Awesome agency. I have all my coverages here, and they are pretty complicated ( Homeowners with…read morehouse in Trust, auto, umbrella, etc.) Vanessa has been amazing through the years on my account, very helpful and knowledgeable. The insurance arena in CA is getting worse and worse ( Thanks Gavin !) and she has carefully helped me avoid much of the premium increases with careful changes in my coverages. Highly recommended !

I called recently to inquire about renters insurance and LEAH replied via email with MULTIPLE…read morepossible others that I could call that may offer it, as State Farm does not. So: Utmost 5-star service without even having my business. I LOVE THAT! Thank you Leah and State Farm!

I would like to acknowledge the excellent service that Meghan has provided me over the years -…read moreswitching agents, special car insurance, suspending my car insurance when I am not in country, website problems, and more. She responds to my emails in a friendly, kind, and personable way. If she does not have an immediate answer, she finds the answer and gets back to you. That's what makes you stay with agent.

She is excellent. She is low-tech, but VERY up to date on tax laws, including investments and…read morerental properties. She has a strong personality but is well organized and is very reliable. She does not suffer fools well, so if you're flakey, prone to drama, have an inflated sense of your own identity or think you know the current tax code better than she does, you won't have a good experience. I think she is great.

I just ran across my old review here and I am shocked to see Susan B putting a 5 start review as…read morerecently as last year. I must admit my original review was a little bit of a lie because it wasn't my personal return I experienced this with but my clients return. Everything else was true about the situation - I just didn't want to write all the details because I didn't want her to be able to trace this back to me. But enough time has gone by so I wanted to come back and strengthen my review.... For credibility sake - I am ranked as one of the top financial advisors in the country by Forbes Magazine. I have 20 years in my industry and have always been ranked top in my industry. I have dealt with many tax preparers and many different types of client tax situations. I am also personally trained to do tax returns. So I speak from a lot of experience when I say - please understand this tax preparer is not okay. I have run into many weak tax preparers over the years...often they are mom and pop shops. But she stands out as one of the worst.

Rebekah and her team have been wonderful to work with. We found her after our previous insurer…read moredropped our homeowners policy and are grateful to be working with someone that genuinely makes you feel like a valued client. She is very proactive at communicating regarding changes or anything that may be happening in the industry that could concern her clients. She and her team are super responsive to requests and policy questions. I would highly recommend working with her.

Rebekah has been incredible to work with over the years. She is very knowledgeable and 10/10…read morecustomer service. Her and her team are always responsive, attentive and you always feel like a valued customer. My family and I are moving out of state and we needed to get a renters policy in another state. She has been available for numerous calls helping us transition our policies but also to be a sounding board for me to ask my questions . That attentiveness is purely due to her respect and appreciation for her current and past clients. Highly recommend!

Cheryl K. and Lynette D. were AWESOME & extremely quick in response time to get us a rush quote…read moreeven as being first time/new clients. We reached out to only two companies and they were both totally on and first to response to our needs. Thank you again both for exemplifying such top notch business service! Class Act all the way around.

I had the pleasure to meet Beth Lee, who executed a quote for homeowners insurance on an investment…read moreproperty. Although, as Beth courteously explained that Argo only offers such coverage to clients who receive insurance coverage for BOTH primary and investment homes, she shared detailed information about the policy's coverage. Her explanation correctly differed from the false information that I received from multiple agents at other firms and assisted me with informing another agent on the steps to secure proper coverage. Down the road, if I change my insurance agent for my primary home, which (as indicated above) Argo requires before providing coverage on investment properties, I will look forward to consulting Beth.

Heidi has been handling my insurance needs for more than 10 years now, and I couldn't be happier…read more I never have to worry! Heidi and her staff have been the utmost professionals, very friendly, and always prompt with answers to my questions. Heidi knows her stuff. Highly recommend!

I have been using Heidi Brodie's State Farm Insurance business for close to 30 years. She and her…read morestaff have been very helpful over the years with any insurance related questions or services I may have. They continue to give me the utmost of support without complacency of having me as a long time client.