As a senior citizen who has been very apprehensive concerning Dentists I can say that Dr Palmer and…read moreher staff made my last visit very enjoyable. She put me at ease and explained the process she was performing all through my time there. Her staff is very professional and pleasant. I usually dread any dental visits but looking forward to my next visit. Thanks to you and your staff.

I can't say enough great things about this office! Billing is always correct, easy to get an…read moreappointment, The doctors and staff run on time with appointments, staff is all very friendly. You won't find a better office in Lansing!!

After recently breaking an old porcelain crown, Trillium scheduled me with Dr. Barb for a…read morereplacement. Dr. Barb and Tami took excellent care of me and put me at ease through the entire process. So, yes, even dentists need to go to the dentist! And I place total trust in the awesome team at Trillium Dental, PC. Thanks Dr. Barb and Tami!

$10,000... doesn't matter who you are, or what your condition is, that's what the cost of…read moretreatment will be. Doesn't guarantee work. For example, a filling unbonded after only 5 years, and they refereed the work to another dentist rather than fixing it themselves. BUT... friendly and nice as can be.

Completely disorganized and lack of communication within the office…read more 1st visit I had with them back in October. Came in for tooth pain knowing that I'd most likely need it to be pulled. The doctor who came in to assess in, told me I should get a root canal because you can see it when I smile. Even though I said I didn't care and just need pain relief and would be fine with pulling it. He insisted on the root canal. I just went along with that because he obviously knows better than me. They send me up front get that scheduled, then they didn't have anything until Jan/feb in this office, but said they'd look into the Detroit office. (2 hours away, but I was okay if it got me in sooner.) They couldn't get into the Detroit office appointment calendar right then and told me they'd call. I didnt hear anything for a week. So I called and was never connected with anyone. 2nd visit in December , started off in the main office and then had to be taken to a waiting room across the hall. Finally after 20+ minutes of waiting, taken back for X-rays. The Tech (Rayna) was great. Then a doctor comes back to talk to me, gave her the same story from the 1st visit. Tooth ache, would rather just pull it but again insisted on root canal. I said I'd do that, if there was availability within the month. There was, so I was happy, ready to be done with this. Now yesterday (the day before my appointment) someone called from office " the doctor was looking over his case load and thinks you need to see a specialist because of where your roots are ." After that I'm done. This is something that should've been told to me prior to yesterday. Now I have to find a new dentist and probably wait another month to be seen.

Lansing location...worst experience ever. After posting a negative review one of the owners…read moreresponded and encouraged me to contact the office manager to rectify my complaints of scheduling glitches, lack of communication, length of time to get schedule work, etc. I contacted office manager and a bad situation became untamable. She passed off my concerns to a subordinate, lied about insurance contacts, was rude and apathetic. I requested her supervisor's contact info but was refused although guaranteed her district manager would contact me. That was 6 weeks ago and I have heard nothing. I was assured that the work in question would be scheduled once they received information from my insurance carrier. I have heard nothing from Painless Dentistry although my insurance carrier approved the work 5 weeks ago. Horrible practice and I am searching for another dentist.

Each visit is an unexpectedly great experience. Such skill and expertise.read more

I don't recommend going here. The front desk staff is rude and not helpful at all. When I went, I…read morefelt like they were just trying to sell me every service possible. Also, I called prior to my appointment to ensure that they were in network with my insurance, and I was given the wrong information from them. I was responsible for the entire bill after that. Save yourself a headache and avoid going here!

I had a great experience at Evergreen Dental and could not be more pleased with the care I…read morereceived. They were able to get me in very quickly on short notice which meant a lot and showed how much they value their patients' time. From the moment I walked in the staff was friendly welcoming and genuinely cared about making the visit comfortable. The office was clean organized and very well kept which immediately gave me confidence in the level of professionalism and attention to detail. Everything about the experience felt smooth and stress free and that is not always easy to find when it comes to dental visits. I truly appreciate the way they treated me and the quality of care they provided. This will absolutely be our new dentist office moving forward and I would highly recommend Evergreen Dental to anyone looking for a reliable and professional team.

First time experience after transitioning from another top notch Dentistry. Good parking. Very…read morepleasant and clean waiting area, office area and patient rooms. Dental Hygienist Emily was very thorough and explained their process to review my information transferred from previous Dentist and establish a baseline for this new patient. Emily was careful and focused and made me feel comfortable. Obviously a busy place, we'll organized and patient focused. Highly recommend.

I love Dr. Stone, and recently I met the elder Dr. Larry Stone, my dentist's dad. Scott wasn't in…read morethis last cleaning I had, so Larry checked me out, and I must say that he is nice and very thorough - I almost like him better than his son. Both practice in the office next door to the Red Cross and I must say that I haven't had better dentists. First of all, Scott is a hottie, and that is a perfectly fine reason to go see your dentist. :-) Above and beyond that, the hygenists are thorough and they give you tips about how you should take care of your teeth better (rather than just saying you need to brush or floss more) and they provide you with tools you may need to do that (i have these dental sticks that i absolutely hate) My dentist also takes care of bite issues, headache problems, and he gives a little temple massage during an examination that makes being in that God Awful chair just slightly more enjoyable. If you need a dentist, I highly recommend either Scott or his father Larry.

Dr. Stone is great! He and his staff are friendly, patient and knowledgeable. I trust Dr. Stone's…read moredecision making regarding my smile! His work is precise and painless! I definitely recommend switching to Dr. Stone if you haven't already! ;-) MP

Let me start by saying--I hate going to the dentist. It takes more mental preparation than running…read morea marathon. I need to hype myself up just to book the appointment, and then double that to actually show up. But, a friend recommended Derksen Dentistry, and after some extensive (read: borderline obsessive) research, I decided to take the plunge. I needed an advanced root canal and figured, why not throw in a cleaning while I'm at it? The first thing that set the tone was my call to Susan. She was so calming and reassuring that I felt like I was calling a life coach, not a dentist's office. She promised me they'd make my visit as relaxing as possible, which is a tall order when you're about to face down a drill and some sharp objects in your mouth. When I arrived, I was promptly greeted (on time, too, which felt like an anomaly in itself). The assistant was super helpful, constantly checking in with me during the x-rays, which was nice since I was pretty sure my mouth was about to go on strike from all the poking. Then came Dr. Derksen. Now, I'm not the type to buy into "auras" or anything, but this guy had an aura of, "Hey, I've got this. You can relax." I felt it. He triple-checked to make sure I was completely numb before starting the root canal--because apparently, "feeling your teeth getting drilled" is not on anyone's bucket list. The whole process went smoothly, and to my surprise, I didn't leave feeling like I'd just fought a battle with a power tool. What really sealed the deal was that they followed up the next day to check on me. I mean, where else do you get a dentist who cares enough to make sure you're not secretly plotting your revenge on him for the trauma? Long story short, I walked out of Derksen Dentistry with all my teeth intact and a new, surprisingly positive outlook on dental visits. Dr. Derksen, you've earned a lifetime patient... just maybe not a lifetime of root canals, please.

Dr. Derksen explained every step of the process. Not only is he an excellent dentist, but he is…read moretruly interested in his patients and their lives.

This place is amazing! I have been going to Dr. Cheney for 5 years and couldn't be happier. The…read morestaff is super nice and they explain what is going on with your oral health. If Dr. Cheney does need to do a filling or something else, he shows you the x-ray, tells you what's going to happen and ensures you are prepared for what is coming next. Didn't know you could feel like an empowered dental patient, but I do!

Wow! What an experience! I have been petrified of the dentist my entire life! I finally made the…read moredecision to face my fears and Dr. Holly and her staff were so patient and welcoming. They did not do anything without me being comfortable. I had extensive work done and now I have a smile that I am not afraid to show! Thank you to ALL the members of Holly Scott-Hetchler DDS!

Love them! Super nice and helpful. I've had to reschedule twice on the day of and never had a…read moreproblem. Was able to get in within days of calling. Great people. Holly even gave me a chiropractic recommendation. They really care about you.