Charged for parts that were not put on and labor that was not done when we called them about it we…read moregot cussed out and told not to come back

I had a very good experience at Riverside automotive. When picked up my car I was shown the old…read moreparts and the owner explained to me why they needed to go be replaced. When I went to pay my bill, it was less than quoted. I will refer to them with out hesitation.

Let me start by saying it is extremely difficult to find trustworthy services professionals…read morenowadays, Steve and John are truly some of the most upstanding and honest people I've ever had the pleasure of doing business with. Not only is their work always immaculate but it also always reasonable priced. I have no problem trusting my vehicles with them. Nor have they ever tried exploiting my limited car knowledge to extract money from me. I have two luxury vehicles(Infiniti Qx56 and Cadillac Escalade) the maintenance on these vehicles can be outrageous at times. I've taken them to their respective dealerships to get issues checked and been told multiple times, well this needs to done, that needs tuning always major issues that need immediate attention. Then I take them to Steve for another opinion and he gives it to me straight. 'No, you don't need all that work. You may need a little of this or that nothing like the dealer says.' Every time Steve or John correct the issue, saving me $100s of dollars and never try to take advantage. Just recently the Infiniti was there for a oil change. Previously we were told about loose parts on the front wheels. They advised to get it fixed, estimated cost almost $800. Steve took the truck in looked it over and said that issues isn't there anymore. You don't need that work done. Like I said earlier I trust them wholeheartedly and was ready to pay that. Steve could have lied and took my money but he didn't. They are truly honest, ethical and trustworthy. Businesses, people like this are rare and deserve all the business they can stand. That is why I've been taking my vehicles here for close to 20 years and will continue to as long as their in business.

Steve's Service Center has been servicing my vehicles for many years, ever since they opened. They…read moreare competent mechanics and have very fair prices, back up their work and strive to satisfy their customers. Trustworthy is an understatement... Steve always explains what is going on with a vehicle in need of repair, communicates well with customers and ensures they know what needs to be done without any unnecessary repairs. I trust them unconditionally with my vehicles, and even though I don't live close to them, I'll gladly make the 2-hour drive to have work done when needed.

I was recently thinking about this place and wanted to leave a review. In 2012 my girlfriend (now…read morewife) were riding bikes by this dealer when all of a sudden my peddle flew off the bike. We stop and tried to fix it. We didn't realize it but the mechanics were watching us and began calling us over to the shop. They took my bike and re-tapped the threads and tightened everything up. We were about two mile from home so this was a huge lifesaver. These guys are great! Nicest people you could ask for. Thanks!!

My family & I have been going to this dealership to lease & buy cars for many years. Terry is…read morepassionate about helping customers & he has a sense of urgency to find the right car. I think he appreciates a good price or deal as much as we do too! It's nice to work with someone that knows what they are doing & you can reach him any time. Keep up the great work!

Fantastic buying experience. The dealer went above and beyond to help secure financing and made…read moresure everything was handled smoothly from start to finish. Communication was excellent throughout and even after the sale to ensure my complete satisfaction. I highly recommend this dealership, and especially Jason Burns. I look forward to doing business with them again in the future.

Great experience. Had a leak around the valve step on my significant others vehicle…read more Some slight confusion / miscommunication regarding the dropping off of the vehicle. However, I would say the pricing was fair for the issue.

I have brought my Volvo (a lot of places in Allendale don't deal with European cars) car to…read moreTolman's several times. They always look at the car figure out whats wrong, then give me a call to see what I want to do. Every quote I have gotten has been very close to what I paid. If you're looking for an honest auto repair places Tolman's is it.

Hands down, the best automotive shop in all of Muskegon. Gomery cares about his customers new and…read moreold, and wants to ensure their safety with their vehicles. He does not rip customers off with prices and will not overcharge the "girls". He has a vast knowledge on vehicles and knows his limits. This is the only auto shop I go to and will go to. I have moved out of Muskegon and yet still make the drive to have my car fixed with Gomery.

This place is the absolute best. Always gets me in on short notice and does a fantastic job. My car…read morehas never ran better! Prices are very fair, the best around. I will take my car here every time for every thing!

I had been having an issue with my car for MONTHS and no other mechanic could actually figure out…read morewhat was wrong. I kept getting things fixed and charged for them, only to find out that wasn't even the actual problem. My husband took it to Good Guys Garage and they figured it out immediately!! They fixed the actual issue, along with a few other things that needed to be done, and were honest and helpful throughout the whole process. I'm so grateful for their expertise and honesty! If you live anywhere near Good Guy Garage, I HIGHLY recommend them!!

These guys charged $450 to replace sway bar links saying that would fix tire cupping and highway…read moreshaking. When that obviously did not work instead of offering to refund the "diagnosis fee" they said "we can take it off the next repair to fix your car". They charged another 328 to replace the the rear lateral bar. I cannot believe the predatory nature of this shop. A BBB complaint is going to be issued. Absolutely sickening.

Fantastic and honest service . I will definitely recommend them to friends.read more

Our 2012 Subaru was not running right. our usual mechanic said it was transmission. We brought it…read moreto Marks and they quoted valve body. They price we paid was actually slightly lower than the quote and the car is now running great. Thank you!!