I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

Affordable and highly responsive business. Very professional. Even came to me out of town. Knows…read moretheir stuff and upfront about expectations

I called about my issue. They were clear in what the cost were and had me in the next day. Before…read morework was completed I was called and approved first. I felt the pricing and work was well beyond what I was hoping for. The professionalism was a plus. Thank you for your help.

This is an old school automotive garage. They do top quality work for a reasonable price. Don't let…read morethe location and the building / surroundings fool you. I have been doing busy with Glenn's for over 10 years and I have never been disappointed or unhappy. It is one of the few places in town that I feel like I can always trust what they say. There are numerous other garages I will not do business with any longer because they lost my trust. I highly recommend Glenn's.

Great customer service. I came in for new tires on my Honda. My car was taken back in less than 10…read moremins from the time I walked in. They treated me like a genuine person which is nice. Some establishment just want to get you in and out. 11:25am ***Just an update. Been here for 3 hours now with no update. I'm getting a lil anxious to get out of here now.

They charge a bunch to replace the battery and the technician broke the plastic floor board and…read moredoor liners. The tech didn't know what he was doing. There were dents we noticed also.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

Very bad customer service. The lady was rude and very short and ridiculously high. I would not…read morerecommend this service to anyone. I think they're a scam.

Miguel's automotive mobile service proved to be trustworthy, competent and reasonably priced…read more He communicates well. He explained everything that needed to be done and kept me updated on the progress.

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

Nobody wants to be in a wreck. Although the way some folks drive you coulda fooled me. And there is…read morenothing that kinks up your run of the mill day like having to deal with insurance claims, repair estimates, car rentals, and the general hassle of being without your ride. Well, I've had 2 such occasions in the last few years, and I cannot say enough good about Proctor's Auto Body in Wilson. Listen Raleigh, and Rocky Mount too, do yourself a favor and drive or tow your car to Proctors. Terry and the guys (and their 4 legged customer service team) will take extremely good care of you. This last episode, I texted pics of the damage with my VIN and had a written estimate that was more than reasonable. The shop is easy to find right off 264 or 301. It is worth the drive (or the tow) to have Terry and the guys at Proctors fix your car good as new.

These guys are very helpful in getting car repaired from an accident or claim. They painted my…read morecorvette for me. Did an excellent job. Jerome G negative review is full of crap. I have dealt with Proctors on several issues with my car and others. Keep up the good work. THat is why they are on preferred list of a lot of insurance companies. Because they are good. 5stars