I was on the road traveling and had problems. I found Lee Ford and they fixed the problem. They…read morewere very nice people, very accommodating. I felt the price was way too high for what they did however, the manager called me and explained everything which was very nice of him.. I still feel that the diagnostic fee they charge, especially if you're having the work done there Is way way too much. I had no choice but to pay it being on the road. But I gotta tell if you buy a car from them I think they will treat you well. Very nice people to work with. Randy

We were in the market for an Expedition Platinum in Glacier Gray, which is a new color and hard to…read morefind. I visited a local dealer, but wasn't satisfied with their "Out the Door" price or the fact that I was left hanging for several days without communication. I found the exact vehicle I wanted at Lee Ford and called. I spoke with Morgan and explained that I know what I want, have a quote from one dealer, another dealer still to call and was ready to make a purchase based on who could give me the best price. All 3 dealers had the exact same vehicle/options/trim package/MSRP so I was comparing apples to apples. Morgan was eager to help, gave me a price over the phone. I thanked her and told her that I still needed to call one more place that evening and she offered her personal cell phone for me to continue to be in touch, even after they closed at 7pm. I told her I would call back by the next morning at the latest. She said that she was off the next day, but please call anyway with our decision, whether she was getting the sale or not. Not wanting to call too early on her day off, I planned to call around 9/9:30 am. She called me at 8:10 to check in. Long story short, we got a substantially better price and at a dealer an hour closer to home in VA. I was disappointed that she could not at least match the lower price, as we would have driven the extra hour to give her the sale. We were so impressed by her willingness to be available after they closed that night and also the next day on her day off. I texted her after purchasing our new Expedition to thank her for going above and beyond to make herself available. She was happy for us, asked to see pics of our vehicle and told me if I had any questions about our new Expedition, to please feel free to ask. Wow! Morgan is genuinely kind and caring and impressed us so much! I would recommend her highly for everyone in the area.

Quality results and a low waiting time. I had 35% window tinting applied to my car a few months ago…read moreand it looks as good now as the day these guys put it on. I was able to drop off my car and have the tint applied all around my car and picked it up 3 hours later. They also offer a limited lifetime warranty for Lumar products. If you would like quality results without the long wait time or a long drive I would suggest you check out Wicked Enhancements for your car accessories and you will not be disappointed.

The tint work is great, however, the shop owner and his website advertise and encourage customers…read moreto have "clear" tint applied to the windshield of your vehicles, clearly stating it's "perfectly legal" when this is not the case in NC. Now I'm stuck driving around with expired tags untilI I can have him remove the tint for a fee....yes, you read that correctly, pay to have him undo something illegal he encouraged me to pay him to apply. Seems like an easy task, but it's now 9:50am and I'm waiting outside of his locked shop for him to arrive for an appointment that was supposed to be scheduled for 9:00am and of course nobody answers the telephone because nobody is here.

They are always wonderful. Today I got there shortly after they opened and the young man said they…read moremight not be able to get to my car until 9 or 10 AM but if I wanted to just hang out for a bit they would try to squeeze me in. Sure enough, by 8:40 they had gotten my tire fixed. They are absolutely the best. I highly recommend them.

I don't know why but every time my wife gets a set of tires from here one of them always goes flat…read moreand when we take it back to them they just move it to the other side of the car and charge us like we did something to the tire

They did a 4 wheel alignment on my 1977 Corvette. Highly recommended to me by other classic car…read moreowners.

The tie-rod in our Jeep needed tightening. We were staying in Selma for a few nights and called…read moreMassey's. They were courteous, friendly, and responsive. They looked and fixed the Jeep the same day we called. Thank you so much! HIGHLY RECOMMENDED

Was in Firestone in Wilson for service on my Tacoma today.The guys were kind nice working hard and…read morevery helpful as always.The visit was great. Service was great They go above and beyond to make sure that you are happy before you leave.They really deserve a million stars.It is not the name that makes the business, it is the staff.Great customer service keeps you coming back.And that's what you get from the guys at Wilson Firestone Complete.

I highly recommend going anywhere else but here. Charged me $800 for 2 wheel bearings, was not…read morefixed correctly at all. I've been up there 3 times! After the 3rd time of going up there they tired telling me it was something else wrong! Then the idiot up front tired to get me to sign up for a credit card after the fact. DO NOT GO HERE SAVE YOUR SELF WHILE YOU CAN!!!!!!!

I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

Even though I had purchased my Kia a week before in NY, Jasmin went above and beyond in giving me…read morethe help I needed. She treated me like a repeat customer!

My battery on my 2017 KIA died, after jump starting it the radio did not work…read more The service dept. at Joey Griffin KIA replaced the battery but couldn't fix the radio. I was told they checked everything and tried to reset the radio but it didn't help. They priced a replacement radio for me at $1500. I went to Wires Inc (Car audio store) where the blown fuse was replaced at no charge!

great work, the people are very welcoming, and they charge a good price for the quality, the brand…read morespeakers, and the labor.

Took my 2013 Malibu to get all windows tinted at 15%, when I picked it up I noticed that the Back…read moreWindow had Bubbles on the sides, opener said to wait four days and it will fill in... it didn't happen, took it back and they agreed to do the Back Window again.. when I Picked it up I Noticed that instead of a 15% tint which was Originally on the window THEY APPLIED A 20% TINT... WTF.. SMH..