Safelite AutoGlass

Affordable and highly responsive business. Very professional. Even came to me out of town. Knows…read moretheir stuff and upfront about expectations

From the owner: We are a family owned mobile business with 40 years experience in windshield repair and…read morereplacement. Call us today for your free quote!

Ackerman Auto Glass

4.9

(18 reviews)

Discovered small chip in windshield and contacted Ackermans to repair. Troy responded very quickly…read morewith quote and then scheduled repair appointment within 24hrs. The repair was done professionally and thoroughly. I can barely see the original spot where the chip was. I will call on Troy if I ever need window work done, and also recommend him to others needing help with car windows/windshield.

Yelp will probably pull this review, because they've been stalking my account lately because of…read morewhat they call questionable content, but what more do you expect from San Francisco. I didn't actually get any work done here, but I am impressed at the fact that I called and texted this business, and they responded, and also passed my information on to another glass company because they cannot perform the work that was requested on my behalf. Any business that runs with this sort of integrity, in my experience, has always had high quality work performance.

Gerber Collision & Glass

(2 reviews)

Five stars for Gerber Collision & Glass Rocky Mount (only because we couldn't give more)! After…read morestriking a deer on I-95 South (over five hours from home), our insurance company directed us to Gerber to get our car back on the road. The damage was extensive, and we were worried that our vehicle was beyond repair. After completing a careful inspection, the Gerber team came up with a repair plan and proceeded to do top quality work. It was clear that the safety of the vehicle was their top priority - and some of the modern electronics in our car made that challenging (e.g., distance sensors and lane detection sensors were all impacted by the accident). The Gerber team repaired it all, thoroughly tested the vehicle, and got everything back to fully working order - as good as new! The car looks fantastic and handles great after the repair. Throughout the process, the team coordinated with our insurance company and kept us informed about each step along the way - terrific communication and service from a shop that really cares! If you find yourself in need of top-quality collision repair, you can't do any better than Gerber - Rocky Mount.

Reviewed this place prior to my appointment solely based upon the quote, phone service…read moreprofessionalism and etiquette based upon my impression. Having fulfilled my appointment. I'm am even more impressed with the entire staff. Attention to detail and knowledge within your field will always garner my respect. Going above and beyond however, deserves special accolades. Shop here. Don't bother with anywhere else. Period.

Pro Auto Glass

4.8

(21 reviews)

I was surprised that there were only a few reviews on Yelp for the impeccable service Jake provided…read morewith my recent windshield replacement. Then I found them tucked down at the bottom, hidden by Yelp. Who knows why. However, they were all 5 star and I would give 100 stars if I could Prompt, knowledgeable, great communication, excellent work, and stands by his work! He helped me navigate my insurance company who likes to promote big businesses only. I am glad I went with a smaller company and extremely satisfied with his work. HE DID NOT ASK ME TO WRITE THIS REVIEW. Making with my own free will. 100 Stars ******************************************************************************************************************

I called this place yesterday to get a quote for a new windshield. I left a voicemail, never going…read moreto call back. If I can't trust someone to return my call to provide me a service, then I definitely can't trust the service provided.

K&S Auto Glass

I was in need of a new windshield after I was left with a huge crack on my windshield. K&S Auto…read moreGlass was very helpful, from providing me a timely quote to at home replacement. I have been through this in the past and this was a very smooth process. If you need a repair/replacement I'd recommend them for good service/value.

Steve went out of his way to replace my 2004 Sequoia windshield and repair rusty spots on frame…read more Excellent service at a good price.

Safe Auto Glass

4.6

(13 reviews)

I wish we could do half stars instead of whole. I would really give a 4.5/5!! I used the yelp…read moreproject feature to get a quote. Jon was super nice and very responsive. When i called to schedule my windshield replacement that was an easy process and their quote was lower than others so i prayed it was good quality as well! When it came time for the service the communication was a bit delayed but the guys came and did their job quickly and were super nice and accommodating!! I would definitely recommend them. Only thing I am somewhat hesitant about is not physically signing anything once they were done and my card just being ran for the rest of the payment

In my best DJ Khaled voice (if you know, you know), Another one! A family member needed a…read morewindshield replacement. They contacted several vendors, and the quotes they received were $200 - $300 higher than the quote I received from Safe Auto Glass. Turns out, other vendors were charging for an unnecessary calibration. In full transparency, I received other quotes through Yelp that were similarly priced, so Yelp for the win!

Caliber Auto Glass

4.8

(4 reviews)

Jason just replaced my windshield and it couldn't have been easier. He texted me to let me know he…read morewas on his way, then did the whole job right here in my driveway, even the sensor calibration!

Jason did a great job. He was open, explained anything I asked, great personality, and got the job…read moredone timely!

Fannin Auto Glass Service

Great work. Highly knowledgeable in his profession. Someone you can count on to do a great job for…read moreyou. I will use again if the need arises.

Everything went absolutely GREAT!! MR.FANNING AUTO GLASS SERVICE WAS INDEED right on time, very…read moreprofessional knew exactly what he was doing....He's in-fact 3 times as better than Safelite and his prices is reasonable. Couldn't have found a more better service than him.Cant thank him enough. I'm sending everyone who needs theirs windshield done to him for sure

CARSTAR Don's Body Shop & Collision Center

3.4

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

Pridgen Tire & Auto Center

4.2

(11 reviews)

Had a blow out while passing through rocky mount. They didn't have my tire size but called around…read morethe area to find someone who had them in stock. Turned what could have been a 10 hour delay into a couple hours. If I lived there this would be my place. ... also let my dog wait in the waiting room.

Usually great, however upon changing the oil in my wife's vehicle to save money, I realized their…read moretechnician never reinstalled the oil drain plug skid plate and bolts which ended up costing me about $50 at Toyota. Pretty cool that technicians get to pick and choose what gets reinstalled on a customer vehicle. They are good with tires, but I won't use them for other services again. Had I not done my own oil change I never would have known unless damage occurred. These things don't fall off on their own.

A1 Brightside Auto, LLC

3.2

(9 reviews)

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

Tripps Automotive Service

(2 reviews)

On the drive home from visiting my parents in South Carolina, my car started shaking, for a brief…read moresecond we thought maybe it was the road and switched lanes, but the shaking continued. My husband was driving and was able to get to an exit and pull over in no-man's-land North Carolina (right outside of Rocky Mount). My hubby popped the hood, checked the oil and some other stuff and all looked good to him. My brother and I know nothing about cars, so we stood by my hubby's side in support and in hopes that the hubby didn't ask us for help (LOL). We turned on the car again and it immediately started shaking, we had a solid 300+ miles to get back home to Arlington, VA, so we knew we needed professional help. We called several shops, many were unable to help us immediately, but when we called Tripp's, the person on the phone said they would squeeze us in despite being busy and he understood that our goal was to get my car fixed and back on the road in the same day. So, we contacted Geico, got a tow truck to come get us and we were on our way to Tripp's. Now Tripp's Automotive is a no frills shop, if your looking for some fancy spot, this is not it, this is a straight up car repair shop and I appreciate that. They looked at my car pretty immediately and they ultimately shared that the mechanism that makes the spark plug work, was not working and as a result one of my cylinders was not pulling its weight. My number one question with any car issue is...how much? Tripp quoted my repair at about $300 which I thought was super reasonable. So, the thing is Tripp needed a specific part for my 2019 Altima. While we were all in the waiting area, we witnessed and heard him contact several and I do mean several places to try to get the part he needed immediately. He also called the two nearest Nissan locations (I have an Altima). The best he could do was get the part overnighted to him, which meant we needed to spend the night in NC. The next day, he had the part in hand by 10am, was able to make my repair quickly and we were on our way. What I want to say is, Tripp and his troop were HONEST and communicative throughout our ordeal. I trusted him, I felt his quote was reasonable and the final cost of the repair and labor aligned with the initial quote we received. This was a true car repair shop, that's what they do and I am happy to throw them a 5 out of 5 review. Thanks Tripp!

My husband and I stopped here, when our van started acting strange-we were on our way from Florida…read moreto Maryland, so we were in a bit of a bind. The nice guys at Tripp's Automotive fixed our van, and got us on our way. Very nice guys, very reasonable price-highly recommended!

RapidWrench Auto Maintenance

great service expertly done with efficiently, politeness, and reasonably priced…read more break caliper replacement

From the owner: We bring the auto garage to your houses, including brakes, oil change, rear differential service,…read morespark plugs and air filters

Boomer's Mobile Repair

What's this an angel? No, it's Boomer. Driving home from…read moreMaryland and my car decided to stop working half way there in the middle of nowhere. It was raining, getting dark and every shop was closing. Searching for any help I could get I found Boomer on google and said he was able to help. He got to us faster than AAA could get us a tow truck. Boomer came right away and was very knowledgeable and kind. He worked tirelessly in the rain late at night changing the alternator on my car and had us back and running in no time so we didn't have to spend the night. Thank you Boomer you are a life saver!

From the owner: 24hr Roadside. Traveling automotive repair. Dont waste time going to get your oil changed or brakes…read moredone on your lunch break I'll come to you. Roadside service including lock out's, tire changes, jump starts and fuel delivery.

AAMCO Transmissions & Total Car Care

My car started jerking one day as I was driving. I automatically started thinking transmission and…read morecontacted a few mechanics that promised to call so they can check the problem out. A month went by with not hearing from anyone and I knew of aamco from a friend having his transmission replaced. I gave them a call and had my car towed to them. They diagnosed the problem (being the transmission) and called me to give me two options to get my car back on the road. Four days later I was riding and my car drove like it was new again. They even asked me to bring it back 10 days later to make sure the transmission was still working properly. 5 stars for customer service and the work they did.

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

Exxon

4.0