Ordered and paid for a set of dishes on Jan 2/15 and was told they'd arrive the end of the month…read moreand they'd phone. On Feb 7th I called them and they didn't have any and offered to order them in (again I guess) and they'd take a week or two... Or they could box up the open set they have (the display set that's been there all along). I've waited 5 weeks already and you were supposed to have ordered them Jan 2nd! Not even an apology! Just bad service...

The communication with this company was excellent, my questions were answers very quickly and…read morepolitely. Allan pick up and dropped off my carpet free of charge and even helped me move and arrange my furniture over the new carpet until I was happy with the layout. The binding of the carpet was excellent and I am very happy with this entire experience.

We had removed as high quality wool broadloom and it seemed a shame to put it in the landfill. The…read morefolks at over the edge picked up the carpet and bound the edges beautifully. This turned the old carpet into fantastic looked like new area rugs that will get years of service. They picked up and returned the carpet all for very reasonable cost at a fraction of what the rug stores wanted. Highly recommend these folks

I bought 4 X 50 inch Skyworth TV's from The Brick in Nanaimo less than two years ago. I bought…read morethese for a resort that I run. Two months ago one of them failed by giving us verticle lines across the TV. I had to replace it. Today I learn of a second one that's doing the same thing. So, yet another replacement. In less than 2 years I have 2 failed TV's out of 4 that I bought. And on top of that....it's near impossible to talk to someone as you get looped through nonsense so....I gave up.

We were approached very soon after we entered the store. Kendall was very helpful without…read morepressuring us for the sale. She helped us put together all that was needed for the bed we purchased. We were very pleased with the price and how quickly our purchase will be in the Duncan store.

I booked Van-Isle Carpet Cleaning when we moved out of our rental house as they were competitively…read morepriced and came highly recommended. Allan arrived on time, was very pleasant to deal with, and he did a great job on the carpets. I would definitely hire them again!

The company responded quite quickly to my comments and came back again to try to remove the urine…read morestain. I think the lesson here is not to buy wool carpets because although they are lovely, they are difficult to clean. The company cares about their customers and doing a good job and I would use them again.

I don't often write reviews, however following my recent visit to Home Depot, I felt compelled to…read moresay something. I was helped from a young man named William over in the tool area, and honestly, he was excellent. Even though he mentioned he had only recently begun working there, you wouldn't have guessed it. He showed great respect, something I rarely encounter these days, and he took into account what I needed instead of pushing me forward quickly. I had gone inside seeking welding supplies, assuming I roughly knew what I was after. But William made the effort to pose questions and ensured I actually had the proper equipment for the job--he knew his stuff. It turns out, I was short on some things I hadn't considered, so he certainly saved me an additional trip or two. That standard of care and genuine customer service leaves a lasting impression. He didn't regard me like just another face in line. He confirmed I got all that I needed before I went. For years, I've been visiting Home Depot, and moments like these serve as a reminder what keeps me coming back. It's beyond just the supplies--you enjoy service and assistance from individuals who genuinely care. William, though a young guy, he is certainly a valuable member of the team.

I have shopped there many times. I find the people there helpful if they know and they point me to…read moresomeone if they don't know themselves. The tellers are supper friendly and have always been able to get me someone to help load the heavy stuff. I also find that even when I have a big heavy order like concrete bags, they still have a smile and good conversations while loading my truck. I do not recall ever, where the store did not have what I wanted or a better replacement for what I needed and to be honest I do not in any way see how anyone could only give them a two star rating. These people work hard and have always had a smile for me and always tried their hardest to help in any way possible.

When I picked up my eight-year old carpet from Classic Carpet I was amazed. It looked in new…read morecondition. The depth of pile was restored and it was so clean! Highly recommended.

Fabulous.. my beautiful wool carpet just came back like new.. so glad I trusted them with it…read more. seriously.

Terrible job. Carpets are still visibly dirty despite being new. 2 years old. Did not stand behind…read morehis written guarantee. Did not even want to come and relook at them. Only wanted to make sure I new how to pay him when we spoke on the phone. Would not recommend or use again

The new owner of Lee's Nanaimo Carpet Cleaning company goes above and beyond expectations. He…read moreanswered all our questions, provided an honest online quote, showed up on time and did an amazing job on our carpets. He wore booties and used these corner protectors that assured me that he cared about our personal belongings. They even take on the spot debit!! Great service and will recommend this company to everyone who is in need of carpet cleaning services.

I purchased a hanging basket patio chair for full price $500! I asked if this chair would be going…read moreon sale. They said "yes" it will and if it goes on sale within 30 days of my purchase I could come back and they would refund me the difference. I found out the patio chair went on sale within the 30 day period and returned to the store to get my refund. They refused. I wanted to buy another one at sale price but they were sold out. Other locations had the chair in stock. ?????? The management of this Lowes is horrible. Don't bother bringing your business here. They lie!

On Monday, my husband and I, went to Lowe's Nanaimo location for some drainpipe extension and glue…read more We were not even looking for help yet, tried to figure ourselves what, where is located when Rick appeared and offered help. He was patient, knowledgeable, right-on point on all our needs. We left with a better solution of our problem than the one we had in our minds. It was refreshing to see, there are still associates around who are not just trying to sell merchandise but can provide useful advice too. Thanks Rick!