Jeff and his agency always been great to work with, whether it is auto, home , or business…read moreinsurance, he's got you covered! I've been a client and friend for 15+ years. Highly recommended!

I've been using Jeff Wong's insurance team for a long time. He's kind & knowledgeable with…read moredifferent types of insurances. He's a great guy that enjoys outdoor activities like tennis. He's easy to communicate with and I highly recommend him for your insurance needs. =)

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

First i was hesitant to switch my business insurance needs to Sirak because i thought…read more i was happy where i was after switching i realized it was a good move.He provides very good services for no extra charge.

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

I've been using Mario Haro as my insurance agent since I started driving. He always took the time…read moreto find me the best policy and never steered me wrong. He personally makes courtesy phone calls to make sure that I am happy with my policy. If you are shopping around for insurance... stop... Call Haro insurance and let him do the shopping around for you.

Whenever I need a new insurance policy I know who to call! Mario is friendly, knowledgable and easy…read moreto work with. I currently get my car and renters insurance through him and I know I never have to worry about my coverage, getting ripped off, or paying for more than I need, Mario takes care of it all!

Maria was great! She was able to help with the necessary documents needed for my wedding insurance.read more

I've been a client here for over 15 years. They handle all my policies. I'm one of those…read more"high maintenance" clients - I'm not always on top of things but they are very patient with me and guide me through. We are a small business so they handle all of our workers comp., auto & truck, general liability and homeowners insurance. Every person I deal with has been there for many years! John, Lori, Nico, Anita, and more. It's nice to deal with a local company and they make me feel like family!

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

The customer service (eg the person who I spoke on the phone / who claimed to be the owner) is…read moreHORRIBLE - incredibly RUDE, has no manners, doesn't listen but would talk over you, and doesn't listen to your requests at all, etc. The most ironic thing is they're in service business. So use your judgment wisely. Don't fall for their trick which is to get you in the door and then treat customers horribly

Worst service costumer ever , especially the owner what a asshole please never go there to get…read moreinsurance you are going to regret, waste of time and money

Very honest and friendly. They didn't try to sell me more insurance than I need and found me a…read moregreat price! I highly recommend them.

It was a nightmare to work with Jorge. My agent referred…read moreJorge to me for the HO insurance. I completely understand the difficulty of getting the HO insurance for a property on the Oakland hills, but still got disappointed that he was only able to get the CA Fair Plan after waiting for a couple weeks. I used it to close the deal as the timeline was tight. Then I immediately started to looking for quotes from other brokers. Fortunately it didn't take me long to find another broker who helped me get a quote with way better coverage and 1/3 cost. When I called Jorge to cancel the FAIR plan, he issued the refund, but charged $200 "processing fee" WITHOUT my agreement! He said they have been in business over 25 yrs. I have to admit that his voice over the phone sounds professional, but I hope they knew charging a broker fee on CA FAIR plan is a violation of the CA department of insurance regulations. Super unprofessional. Don't believe those five stars. There are plenty of professional HO insurance brokers in the local area can help you get a decent plan. Stay away from this place.

When it was time to renew my policy, I decided to give Mancheno Insurance a try since I know them…read morefrom my networking group... I had no expectations, since insurance is, well, insurance, and I am used to feeling uneasy, regardless of the company I end up with... What a pleasant surprise when the folks at Mancheno Insurance gave me the very best rate, EVER! They truly went out of their way to give me the a great deal, on top of that, they are so nice. I would recommend them to anyone. As a matter of fact, I already have, and my employer is now using them for the fleet coverage :)

Christiane is the most helpful Medicare insurance advisor we've met across three states. She…read morereviewed each of our situations, investigated all the options and made quality recommendations about our policies. Highly recommended!

Christiane was incredibly helpful to us. My son had a fairly complicated situation regarding…read moreCovered California, and Christiane was patient and helpful, and incredibly knowledgeable. She spent time helping us understand our choices, and then she efficiently took care of setting everything up. She was very accessible and wonderful to work with.

I've been with Steve Bauer and State Farm since 2014…read more Sometimes I like to drop by in person as I live close by. Yolanda helped me today with my additional car policy. She made sure that I received the two-car policy discount. Not only that, Yolanda called the State Farm office (in another state where I own a house) and spoke with the agent about setting up a retroactive discount for my home owners policy--because I've been with State Farm for my cars (and my house in the other state) but I did not realize I qualified for a multi-policy discount on my house! Well done! I always feel I've been given the best service in Steve Bauer's office and I always know Yolanda is on the ball! Thank you!

Steve has always been a forthright and easy agent and his staff is lovely. One staff member,…read moreYolanda Allen-Hill, always goes above and beyond. Steve personally called me to let me know my house would no longer be fire-insured due to the wildfires and gave me other options.