I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

My first experience working with Brian was pretty good. Once I had my policies in place and I…read moreneeded to make changes/corrections or had questions it was a lot harder to get support from Brian or his office. Recently, my insurer drastically increased my rates without informing me why and the only way to address this was to work with Brian. I got in touch with the office and expressed my interest in getting this corrected or having other options before my policy renewed and managed to get Brian on the phone to discuss. He promised I would receive options or a solution by the next business day. I never heard back. I ended up switching to a different insurer (not through avail) and it took multiple attempts to get Avail to cancel my old policy. I think of the whole point of working with an agent is to get better service than dealing directly with an insurer -- with Avail that was certainly not the case.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

So lucky to have met him and have his support in getting me the perfect insurance policyread more

Once again I have had a stellar experience at this AAA location. Our Mazda had a recall earlier…read morethis year for a fuel pump defect and I had the work done. When it came time to renew the license I copied the receipt from Marin Mazda, which detailed the work that had been done and sent it, along w/ a check, a few weeks ago. Yesterday I received a notice from DMV that I needed to provide proof that the recall work had been done. Puzzled, since I couldn't imagine what further proof they would need, I went to AAA, where a very nice man at the door looked through my paperwork and said I needed a certificate from the dealer. I went home and called Marin Mazda, where I spoke w/ Mike, who said I should have been given a certificate, but I'm pretty sure I wasn't. I wondered whether it would be sufficient for them to email me the certificate so I called AAA, where I spoke w/ (I think) the same helpful man, who told me DMV wouldn't accept that, so I drove over to Marin and got a certificate. Not a state issued one, but a slip of paper they filled out w/ the car's VIN, etc. I went back to AAA from Marin and was greeted again by the same nice man. He logged me in and invited me to sit in their waiting area until I was called to the window by Ginger, who was careful, thorough and wonderful. She processed the transaction, cautioned me to save the certificate in case there's a problem and gave me the new registration and tag. It was, again, an excellent experience. I'm so glad to have AAA as an alternative to spending time at the DMV.

Slow slow slow you will be waiting you might as well go to the pinole location it would be faster.read more

Jerry and team have been excellent to work with. We are a new, start up business. We had shopped…read morefor liablity insurance, and were quoted crazy rates elsewhere. Other brokers couldn't find a reasonable policy. Jerry and team worked extremely hard to meet our needs. And while our policy is still pricey, it is 1/2 of what I could find elsewhere. They have identified other issues, now handle our worker's comp, and will be our first choice for insurance coverage as we continue to grow. Highly recommend their team.

Jerry, Carlos and the team are a great help to my real estate brokerage and investment business…read more Excellent service and timely product placement elevates Barbary Insurance above the competition. They give me VIP treatment. Give them a call or email. All the best in 2021! Redmond Realty

Jamel at Freeman is awesome and he's become my go-to insurance provider, both personally and…read moreprofessionally. We have our home policy with Freeman Insurance and I've also sent clients over, as well. As a broker, they have access to really fantastic rates. Most recently one of my homebuyers had an estimate for $2k and Jamel was able to provide better coverage for $1k less. Jamel provides top-notch customer service and is very quick to respond over phone or email. Definitely give Freeman a call for any personal or commercial insurance needs! Carrie Huie | Mortgage Consultant http://www.yelp.com/biz/carrie-huie-burlingame

The folks at Freeman Insurance Services, Inc. are all very professional, knowledgeable, customer…read morefocused and proactive. In particular, Sujan is wonderful. He is very detailed, knowledgeable, proactive, customer friendly, and customer focused. He utilizes the tools and resources available to give his clients the best service and insurance options. I really appreciate his professionalism and meticulous, detailed manner of conducting business. He got me comfortable with four separate insurance related products. I am very happy with the results. He was assisted most capably at the start of the process by Tasha Roe. Bottomline is that I feel very appreciative and comfortable with having them as my insurance professionals. Thanks for all of your great work and efforts. Looking forward to working with you in the future.

The best Agent ever! She was able to identify our needs in…read morelooking for a Home and Auto coverage right away and help us set a realistic expectation of the current insurance market. Always put our interest as the priority in every step and most of all she managed to make the stressful and tiring process of shopping for coverage enjoyable. My wife and I really enjoyed working with her. There is no others, Tina is best Agent.

From the owner: We work with a wide range of quality, reliable insurance companies and can provide coverage options…read morefor any business or personal insurance. We are here to satisfied your individual, unique needs. We're always here for you, whether to provide quotes, assist with a claim, policy change, or just answer your insurance questions. We speak English and Mandarin. 我们可以说中文。

Janice was great! Was friendly. And she answered all of my questions and got me a great deal.read more

STAY AWAYYYYYY! FROM ALL THEIR LOCATIONS, THEM IN GENERAL! I know some people have bad driving…read morerecords and can only go with certain brokers BUT stay away from this one!! They do not value customers and they will rip you off without explanation!! I cancelled my policy because it kept rising and somehow they STILL sending me noticed demanding payments when policy was paid in FULL! Now no one can explain why once again!! Just I need to pay! This is rape!!

Chastity has given me very good service, not only thoroughly and completely responding to the…read morequestions that I have posed, but also multiple times coming up with advice I didn't know enough to ask for, advice I found to be very useful. I appreciate her help very much.

I can recommend Chastity Johnson without any reservations. After my previous Homeowners Insurance…read morecarrier did not renew my policy, I was at a loss as to how to manage the CFP maze and Chastity methodically guided my wife and I through it. She got us a solid policy and we could not be more pleased. Chastity is a true insurance pro! We are recommending her to our friends and neighbors.

First i was hesitant to switch my business insurance needs to Sirak because i thought…read more i was happy where i was after switching i realized it was a good move.He provides very good services for no extra charge.

Took care of my issues with the car vandalism went above and beyond. They take their time like you…read morewere the only customer no rush. I appreciate that thank you kindly

Sharon Woo (and her colleague Edward Ho) are the third local State Farm agent my wife and I have…read morehad since starting in 1970. Only the third! Had to imagine, since the first was excellent, but everyone since has been as good or better. We can not say enough for (1) renter's insurance, then (2) homeowner's insurance; (3) boat & trailer insurance; (4) automobile insurance; and (5) California earthquake insurance. We've made claims against each, never a problem with our EXCELLENT Agents acting on our behalf. Sharon Woo is terrific. Always available for questions, clarifications, putting our minds at ease, solving challenges and generally taking A-One care of us. We can not recommend her (and Edward) highly enough.

Sharon Woo has been a godsend when my insurance agent with Allstate kept raising my rates and I…read moredecided to shop around for better pricing. Sharon was/is extremely responsive, as is her colleague Edward Ho. She was able to offer multi-line discounts whereas my previous agent wouldn't. She is honest, trustworthy, and reliable. I have referred her to other friends because of her professionalism and timely response. I would not hesitate to sign on with Sharon Woo at State Farm! You won't regret it!