I truly cannot say enough wonderful things about Ladies of Lineage and Elizabeth!!! This was only…read morethe second bridal boutique I had ever been to, and I had actually been to my first one earlier that same day. The staff there was incredibly kind and I had a good experience, but it was a more typical, shared bridal boutique setup where other brides and families could see dress reveals and hear each other's conversations. My belongings stayed on the floor of my changing area, and I got myself into each gown before the stylist came back in to get me fully fastened. I thought nothing of it because it was my first time wedding dress shopping and assumed that was just how it worked! Then we walked into Ladies of Lineage and I immediately realized how different the experience could be. The boutique itself makes you WOW at how beautiful it is! It feels elevated and luxurious while still being incredibly warm and welcoming. Elizabeth greeted my mom, sister, and me with champagne, then sat down with us to get to know me, my wedding, what I thought I wanted, and what we were comfortable spending. She gave us a tour of the gorgeous showroom and then pulled dresses for me based on everything we had discussed. We had our own beautiful glass-enclosed bridal suite with a couch for my mom and sister, a huge mirror, a curtained changing area, and even drawers for my clothes, shoes, purse, etc. Elizabeth personally helped me in AND out of every gown while my mom and sister got to relax with their champagne and wait for each exciting reveal. It felt so private and intimate, like those moments belonged to just the three of us. Elizabeth immediately made me feel comfortable and was SO easy to talk to. She was also the BEST hype girl ever!!! By the end I basically wanted her to be my new BFF and literally invited her to my wedding There were so many gorgeous dresses in the price range we discussed, and I really appreciated that Elizabeth respected it. She never pressured us to spend more or pulled dresses I couldn't realistically say yes to. The first dress was more in line with what I thought I wanted, but dress #2 was Elizabeth's wild card...and THAT became my wedding dress!!! I was immediately obsessed. I tried on one more just to be sure, but all I wanted was #2 back on, so I knew there was no reason to keep trying! Once I found THE dress, Elizabeth helped me create the entire look. She somehow pulled my hair into the most perfect bun in about 30 seconds, and I was so impressed I asked if she could do my wedding hair too When I asked about jewelry, she immediately found the perfect necklace and earrings, then helped me find my perfect veil. I bought the whole look!!! When I officially said YES, she celebrated right alongside us, took my "Down with the Gown" pictures, and had me sign the champagne cork. She made an already huge moment feel even more special! The care continued after my appointment too. Elizabeth mailed me the sweetest handwritten note welcoming me to the Ladies of Lineage family, and they later personally invited me to an exclusive event to meet Sassi Holford, the designer of my wedding gown, while she was visiting from London! I unfortunately couldn't attend, but being thought of and invited as one of their Sassi brides meant so much. I walked into Ladies of Lineage hoping to find my wedding dress and left having had the bridal experience I didn't even know existed. It was the first time I really felt like a BRIDE, and it's a memory my mom, sister, and I will always have together! I'm completely obsessed with my dress and cannot wait to wear it on my wedding day!!! If you're wedding dress shopping in Charlotte, do yourself a favor and don't go anywhere but Ladies of Lineage!!! I cannot recommend Elizabeth and Ladies of Lineage enough!!!

It was the most pleasurable experience trying on designer wedding gowns! Ask for Anna, she was…read moreprofessional and experienced! I highly recommend if your budget allows!

I have been looking for a cleaner to use consistently. I tried this one and was not pleased. I…read moredropped off husband's shirts to get washed and cleaned. The shirts were brand new, straight out of packaging. I picked them up and they are completely wrinkled still. I literally had to press them again at home. What is even the point if they don't get pressed properly?

We used all cleaners twice in the past few months. Our items were cleaned to the T and were…read morecompleted in a convenient and timely manner. The attendant was very sweet and always accommodating. Will return for future business.

I found the perfect dress for my wedding! It was simple elegance! The staff was so kind and…read moresupportive in my journey!

We began shopping for my daughter's wedding dress on November 9, 2024 for her upcoming wedding…read moreApril 26, 2025. We went to Bridal Place as we had found prom dresses there in the past. J showed Hatie her Pinterest board with black and white (two-tone) dresses giving her an idea of what she was looking for. Hatie showed us a beautiful black dress and advised they could customize it to J's specifications making it everything she wanted -- off-the shoulder rather than spaghetti straps, add some white layers and additional alterations. We purchased the dress and paid for the initial customized alterations. The first fitting after alterations, J couldn't step into the dress as it had been sewn together leaving no opening. This was corrected while we were there, but the dress was not yet as expected. Hatie assured us they could still fulfill the vision. We paid a second alterations invoice. We traveled to Bridal Place for several fittings and finally on April 12, 2025 (two weeks before the wedding), we took the dress as it was at the time and had the complete vision fulfilled in short time with someone else. The result was everything J wanted and the complete vision! Because Hatie was very helpful and I was trusting her expertise and advice, I purchased the MOB dress from a catalog, as did 2 others - all requiring alterations. The alterations to my dress were so poorly done I took it to another alterations person who advised the dress was beyond repair (see photos attached) and purchased a second dress one week before my daughter's wedding which also required alterations. One of the other dresses ended up in the same situation, was taken elsewhere for repair and followed suit with unfixable alterations and purchase of another dress on Tuesday before the Saturday wedding and alterations completed 2 days before the wedding. There was so much unnecessary stress involved in the dress debacle. During the initial visit in November, we saw a sign advertising a sale on tuxedoes. My daughter took the groom, her father and future father-in-law for fittings and measurements on December 21, 2024. They went to pick up the tuxes on March 8, 2025 and encountered more disaster. There was no sign indicating the available-for-purchase tuxes were previously used rentals (see attached pic from BP's facebook page). Some of the pieces were well worn, stained, and mismatched. In spite of having been "measured and fitted," and paying for the "tux orders" upfront, 2 men were given XL shirts, requiring the purchase of additional shirts in the appropriate sizes elsewhere. I discussed the tux incident with Hatie and suggested BP should have a sign indicating the tuxes available for order/purchase were previously used, worn rentals. I was well aware the tuxes were being offered at a very inexpensive rate, but it never occurred to us we were "ordering/purchasing" used garments. We made unnecessary visits to BP due to a lack of communication between the small staff making it impossible to pick up items at appointments although the items were at BP (example, being at BP on Saturday and making a trip back on Monday from Charlotte to pick up the groom's replacement vest and tie because the staff person was not there on Saturday and no one knew if they had arrived.) I placed a call when they opened at 11 am Monday and was advised yes the pieces were in and actually were on Saturday. This situation caused unnecessary concern for the bride over the weekend and until we had the pieces in hand to know the condition of the items. We felt really good about BP the day of purchase of the wedding dress. Hatie had the vision but after months of alterations going wrong, dresses messed up to the point they couldn't be repaired, the tux fiasco and not being able to rely on them to know where our already paid for items were, this was an unpleasant and extremely stressful experience. You can find a beautiful dress among their selection, but I would refrain from allowing them to do anything more than minor alterations.

I recently relocated back to CLT and found that my former dry cleaners no longer offered services…read more Regardless, I wanted a fresh start and found Elite Cleaners. First, they are in a very convenient location in south Charlotte and offer an array of dry cleaning services. I'm on the go for business so I like to have my shirts and pants pressed and ready to go, so when I dropped off my items I advised them as to what I'd like accomplished, and they were very friendly and accommodating. To my surprise there was not much of a lead time given they are super busy (I dropped off on a Saturday and 15 shirts and 6 pair of pants were ready by Tuesday). It was very affordable and all items were wrapped very well with a heavier gauge of plastic wrap than I've seen at other cleaners. All aside, very impressed with my initial experience and look forward to using them again!

Skye and her team are the BEST. Very professional, very reliable and willing to help in any way. I…read moreneeded something cleaned quickly and Skye made sure of that. Differently worth the price. So friendly and very reliable.

Good prices and great service! The cleaning quality is…read moreexcellent. The staff is very friendly and professional.

I had a terrible experience here I needed to get my second wedding dress altered, which wasn't…read moreanything big I just seen it to add some material because the skirt was a little small and they told me they could do the six day timeframe that I gave them and on the day I went to pick it let me know they it, and I have to fly all the way to Vegas for my wedding now and try to see if I can get some help out there. I am stressed out. This was the worst experience. I'm like so disappointed in my wedding week experience

I would strongly recommend avoiding this dry cleaner…read more They lost my suit jacket and admitted that the employee responsible was terminated. Unfortunately, despite numerous phone calls and repeated attempts to resolve the issue, I have been unable to get anyone to take ownership or provide any meaningful assistance. There appears to be a complete lack of management oversight and customer service. No one has followed up, no effort has been made to replace or compensate me for the lost item, and there has been no attempt whatsoever to make this situation right. Losing a customer's clothing is bad enough, but the complete disregard and lack of accountability afterward has been even more frustrating. Based on my experience, this business does not value its customers or stand behind its service. I would never use this dry cleaner again and would strongly encourage others to take their business elsewhere.

Extremely disappointed. We have been loyal customers for years, and this business lost several of…read moremy husband's work clothes, including expensive work pants. Mistakes happen, but what's unacceptable is the complete lack of communication. We have called multiple times and not a single call has been returned. After years of supporting this business, being ignored while trying to recover missing clothing is incredibly frustrating. Customer service and accountability seem to be nonexistent.

I went to the dry cleaners because of the convenience of the location. When I retrieved my…read moreclothing, my white shirts were stained clearly. It was redone free of charge (fair enough). Never received phone call of when clothes were completed (ticket said the date ok that's fine). White shirts still clearly damaged. The shirts were left and contact info provided. This was last week on Thursday, I waited 3 business days out of etiquette. Called today and will hopefully have a call tomorrow. Disappointed in the response time and lack of communication. Shirts are ruined

I picked up a bridesmaid dress and it is ruined. The holes amd melted pieces of material. The…read moretemperature was too high. Unfortunately the dress was for the weeding outside of the country and now I have one day to find a replacement . Don't use this place; I should have checked the reviews place. Whoever runs this place need to do quality checks. I picked it up before closing and I am going back in the morning. DO NOT USE this place, I cannot sleep as I don't have a dress for my brother's wedding.

I purchased a pleated skirt secondhand but it arrived with the pleats partially coming out/out of…read moreshape. We googled places for dry cleaning and this location came up. It's off the side of one of the major surface street roads and has its own parking. The couple who run it are friendly and seem to have a good business. Initially the wife was a little concerned about whether their partner who does pressing could do a full pleat, but after speaking with him, they confirmed it was doable. I left the skirt with them for dry cleaning and pleat pressing. It took a week and the end result was perfect. It almost looked brand new. Pricing was pretty fair. In terms of dry cleaning and pressing, they are good option to consider.

Had shoes resoled there in November ( today is 2-17), sole began to separate again after a $50…read morerepair, owner said " it wasn't his work", a lie, he then said he could repair it for another charge ?? Bottom line the owner has no integrity or professional standards and I would not recommend anyone set foot in this establishment unless you like shoddy work and poor customer service.

No issue and quick turnover! Not much else is expected in my…read morebook for a dry cleaning.

Professional, experienced, and friendly service here. I got two suits dry cleaned here and had no…read moreproblems. I was not in any rush to get the suits back. In reading some of the other reviews for this business, I think people have this expectation that magic can happen and they are the only ones that live on this planet. Plan accordingly people!... if you can't find that a place can't accommodate your impossible schedule that you created for yourself, take your business elsewhere. All the work is done in-house here and organic. Lots of other dry cleaning places (that are less expensive) ship out the garments to another facility so it then becomes a game of transportation and logistics. I know I've been trying to be more environmentally conscious about my decisions, but think about the extra gas it takes to transport garments from the cleaners to another place - it just erks me to think about the wasted fuel as I'm sure all that driving adds up. Soapbox speech over... I was super happy with the service here and will be coming back. It is in the same complex as my work, so very convenient. The day I picked up my suits, their credit card system was being weird and actually didn't charge me. The staff member called and politely asked me to come back in to pay the balance (which was no problem). I came back the next day and she totally remembered me (since the situation was unique). Sometimes I walk by this place to go to Earthfare nearby and the staffer waves at me every time (no fail).

I visited for the first time to have a sweatshirt hemmed for my daughter. Very quick turnaround and…read moreexcellent work!