I made an appointment online and was sent a link for their Lookbook. It said, "Feel free to like…read moresome dresses that you want to try on, but please be considerate of your appointment time, we recommend 5-10 dresses." There was a spot to tell what you liked about each dress you selected. It seemed helpful, even if it took me a while to scroll through and make my selections. I arrived for my appointment and was asked what I was looking for and if I could show her a picture. I kind of expected a couple of dresses might have been pulled for me before my arrival, given my online selections and notes. She had me look through the store to see if there was anything I liked. I ended up not even trying anything on! I know I am super selective and had a unique color in mind, but what a waste of time! On a whim, I drove down the street to Wendy's Bridal, and I might have just found the dress!

Let's start from the beginning. 1st appointment with Kylie (who is no longer with the shop). Went…read morein and asked about a few dresses that were on line. Pretty much any samples they had in store were not my size. Ok that is fine and normal for me. I tried on a few dresses to see how they felt etc. Came back another day to place the order. I got measured and ordered the dress paying what I expected as it matched the price on the site. I also questioned the size being ordered because I have never been that big of a size before. The sales person Kylie said oh it is designer sizes and they measure different. Fast forward to the dress coming in at size 24. I could have probably fit a small person in the dress with me. The alterations seamstress was immediately stressed and measured me saying a size 18 is what I measured. They checked to see if the dress could be re-ordered and here by the time of the wedding I am in. The designer could not get the dress in time. Seamstress says that they will take the dress in for free but I will have to pay for the hemming as size does not change the length. I disagree but trying to move on because it is what it is. Then the seamstress try's to place the blame on to me saying comments about my weight. This was when I started to get upset. But just kept it to myself. Then the seamstress says that when taking it in this much I will lose the pockets that are designed to be with the dress. The pockets were a major part of the selling of the dress for me. So the seamstress gets me all pined to take in the dress and hem the dress. Go in to my next alterations appointment. I express my disappointment in the pockets being gone and a different sales associate says well Kylie is no longer with us so there is nothing we can do about it. Cool. I put on the dress and it still needs taken in. Still quite big in the bust and shoulder area. Next the seamstress comes and pins the bust area and takes up the shoulder part as it is a one shoulder dress. I come in for the next alterations appointment hoping everything would be correct and finished. It was not. There was a huge gap on the side that did not have the shoulder strap. The seamstress recommended that we take up the shoulder strap to correct the gap. I agreed because I was going with the recommendation of the professional. Next alterations appointment come in try on the dress and the gap was still there. Talking to the seamstress she began to blame me for agreeing with her to just raise the shoulder to fix the gap. I said I was agreeing with the professional recommendation. So she huffed and puffed while pinning my side once again. Next and final time alterations text was sent. I arrived tried on the dress it finally fit. I asked why they don't steam a dress before leaving their shop with their name on it. The sales associate said steaming is an additional fee. I said it it fine I will have someone else do it. The associate rang me up for the $103 ish dollars for the hemming costs. I paid and expressed that I was highly unsatisfied with the service received at this shop and that they would allow a dress out of their shop with out being steamed. This was the worst experience I have ever had at a dress shop. Between the blame of multiple things being pushed on to me the customer. Also the frustration of not bringing the dress I wanted home. No pockets, the one side the arm hole is tight and a dress that needs steamed. I have more work to do and pay for on this dress to get it how I want. Very unsatisfactory and I will not be back. I am sure I was taken advantage of on pricing but I just wanted to get some what of a dress I paid for out of this store. I just have to pay for pockets to be put back in to the dress. And somehow fix the arm hole being too tight or lose some weight according to the seamstress for the dress to fit me properly...

Years ago, Romanoffs was located in downtown Columbus. Now at this more recent location on Sawmill…read moreRoad it's still serves the Columbus area with a high disagree of distinction. Custom fitted men's formal wear is the main order of the day at this retailer. And they do an excellent job fitting. Items are available for purchase as well as rental. Recently a group of my colleagues and I needed specialized formal wear with tails, known as morning coats, for purchase. while online options are of course available, it is easier to get a quality custom fit in person. And this is the place that was recommended to us. I couldn't have been happier. Within the past couple of years, I also purchased a formal white dinner jacket from Romanoffs, and I have been very pleased with that selection too. Fittings are normally by appointment, and there is of course some turnaround time to prepare alterations, once fitted. It is important to think about and build this into your event schedule if you are purchasing or renting something for an event. If you do need a fitting, or would like to visit, just give them a call. This is a very helpful, friendly place. I have always been pleased with my experiences here.

Aaron (owner) was fantastic from start to finish! He made sure to match our bridesmaid dresses with…read morethe grooms ties (I sent a swatch and he ordered accordingly), he offered advice concerning going navy over slate (I'm happy we did!). For our groomsmen's suits he suggested the groom wear all white (which looked great!). He did a good job measuring and was accommodating with fittings--we felt 100% confident with Aaron's professionalism and skillsets. I'd highly recommend. The suits looked so sharp, were high quality, and fit perfect!

Stopped in here while looking for a prom dress for my daughter. The store is small, and the…read moreselection is even smaller. Don't bother going here if you are looking for a size in the double digits. Dress quality seemed cheap compared to other dress stores. Employees were not friendly at all and we felt unwelcome. Do not recommend this place. Go to Henri's on Sancus Blvd. They will offer you a great shopping experience. (And, no, I'm not an employee of Henri's. Just a mom offering a valuable tip.)

This place is not the place to go if you are getting a dress. We came in yesterday and no one else…read morewas really in there and when we picked out a few dresses to try on the lady wouldn't even help us zip it up or tie it for us. She was just sitting there on her phone and not accommodating us at all. It was the same thing last year. Will not be coming back.

My 4 girls have shopped here for homecoming and prom. We are now going to be having 2 weddings and…read morewill need bridesmaid dresses as well. This is the first stop for us.

Literally the best experience here ever! It does look small and over whelming when you first walk…read morein, but don't let that deter you. Kay worked with me and picked the perfect dress! The dress I ended up buying was hand selected by her to fit me perfectly. She was so flattering and sweet, she completely took any anxiety I had away. I would highly recommend them! Thank you Kuhn's so much for helping me say yes to the dress!

I had a wonderful experience shopping for a Mother of the Groom dress at Queen's Lace. I cannot say…read moreenough positive things about this boutique and its amazing staff. Their selection of elegant dresses is outstanding, with so many beautiful options that it was easy to find the perfect dress for such a special occasion. What truly sets this boutique apart is the staff. They were warm, welcoming, and incredibly helpful throughout the entire process. They made the experience feel less like shopping and more like a fun and memorable day out. If you are looking for exceptional service and a stunning dress selection, I highly recommend Queen's Lace!

Absolutely rude, insanely rude!!! I can't believe they're still in business. Their dresses are very…read moreold and most of them are very worn down. There might be 40 dresses at most when looking through your sizes. The dresses were expensive and lots of them gave a "trashbag" look. The lady "Barbra" that helped us used the phrase "well now i'm waiting for ur opinion" in a snobby tone, because I had told her before what I had and hadn't liked. This was very upsetting and made everyone in our group feel very insecure. If you've made it this far... go to Carrie Karibo. We were also rushed through the appointment and were only able to try on 8 dresses during the appointment. We went over to carrie karribo and we tried on over 20 dresses.

One would not expect a custom made tux to be cheap and mine was about four times an off the shelf…read moreone. Was surprised how tight the pants legs were but I figured what do I know. Off the bat was surprised the pants were not lined in any fashion. The most disappointing thing was my jacket button fell off the first night I wore it. Who would expect that for such an expensive custom made suit. Maybe because I ordered one of the cheaper ones I guess. Oh, my salesperson was friendly and they offer you drinks so they have that going for them.

Awesome experience from start to finish! I worked with Katie for my custom suits and she was…read moreamazing! She provided great options and style tips and was spot on with measurements. I was able to take my custom clothing home when it was ready with no additional alterations (they are included for up to a year though if needed)! I am very impressed with the quality and cannot wait to wear my new suits at an upcoming conference. The timing to completion of the process is also perfect, my clothing even came in a little earlier than expected! Can't wait to return when I need additional custom clothing!

Nothing pretty above a size 8. Walked out without a dress. Customer service was awful. She never…read morehelped us or helped with sizes.

My experience with Emmy's only goes up to actually purchasing my dress, but so far I'm very…read moreimpressed with the selection and the customer service. The dress arrived before they had estimated it, and we're on schedule for alterations and everything else. My dress was EXACTLY what I had in mind going into Emmy's, and it was even below what I had expected to pay. So far, I highly recommend checking out Emmy's.

I took my MOB dress to Young's about a month before my daughter's wedding. I bought it online…read morebecause I loved the fabric and color. The top was quite a bit too big, but it was out of stock in the next size down, and I knew I'd never find anything I liked as much. She basically rebuilt the entire neckline for a very reasonable price and in plenty of time, and it fits beautifully. I'm so happy with it and with the prompt, friendly service.

I'd give Young 100 stars. She is articulate, experienced, caring, and easy to work with. She went…read moreabove and beyond to ensure the alterations to my wedding gown were perfect. She genuinely cared about my gown and me. The selection of wedding gowns, tiaras, and veils at Lillian's was plentiful. Take my advice: visit other bridal salons and try on gowns there first, and then come to Lillian's. Other shops can't compete.