I have been a customer for more than ten years. I've bought a sport coat, but mostly dress and…read morecasual pants and shirts. The one quality issue I have is with some fabrics; it pays to check for cotton, wool and linen clothing. Shirt prices are comparable to high-end, where shirt makers like Charles Tyrwhitt of Jermyn Street will make stock and custom shirts. I've had zero issues wustomer service by phone, and incorrectly ordered sizes were returned for a different size with no hassles. The only issue I've had is with my size selling out before I can order an item I haven't seen quickly enough. I would recommend this store.

Purchased a 127$ dress white shirt. After 90 days the cuff seam opened up. Contacted customer…read moreservice and they said it's not their problem. Shop elsewhere, they don't stand behind their product.

BUYERS BEWARE, DO NOT ORDER ONLINE!!…read more I purchased a pair of Nike LunarTerra Arktos from Villa's online store at https://www.ruvilla.com which is connected to this store. I was so happy to find a great deal of my shoe online at a great price. But that's where the positive experience stop. I received my Nike damaged. I am appalled that Villa knowingly shipped damaged product to their customer. The shoe description did not have any indication of the damages or did they said it was used. So it would be safe to assume I am buying a brand new pair of shoe from the store. Unfortunately, the shoe that I received had the following damages: The right shoe, the very top 1 of 2 hook is missing (see attached pix) The left shoe has a very noticeable deep cut and scratches (see attached pix) I am a bit concern that this pair of shoe was sold and ship to me damaged.

They had great products ! Big Phillies fan and they have Phillies merchandise. The issue with Kohls…read moreis the extremely high prices ! I guess if you have money to burn it's ok but I don't.

So after the abject disappointment that was the Target across the street the lovely wife asked to…read moretrek to Kohl's as kind of a "what the hell" move considering that we hadn't been to one in years. Now the layout of the store is bizarre and their whole Kohls Cash, scratch offs at the register, multiple discounts for seemingly everything from showing up at the right day/time to parking in the correct spot seems more like playing three card monte in Times Square circa 1978 than a normal retail strategy but past the games the fact is simply that this place has really good prices and selection. The lovely wife was scoring more than Gary Busey outside the Santander Arena at 2am on Christmas Eve. Several items were marked down 70 or 80 percent along with a wide range of size and color choices. I mean we're talking actual wearable clothing for $3 or $4 dollars a piece and really good name brand sneakers that were $70 for $35. I was ready to gouge my eyes out with salad tongs at the thought of coming here but the lovely wife found what she wanted which makes her happy and she found it in what I thought was record time which makes me really freakin' happy so I felt that we were winning more than Charlie Sheen. At some point we'll be back, I'm sure.

I asked if i could have a certain shoe size and the worker was acting like it's not her job to do…read moreso. Literally worst service and she seemed like she was judging based on how i was dressed. I ended up buying the shoe but she got a hell of an attitude.

The villa has a great selection of shoes every time I go in on top of great prices and a very…read morefriendly staff!

Good selection for what i was looking for; and the Customer Service woman was more than Helpful;…read moreand making suggestions. Would Recommend.

My wife and I have shopped at Men's Wearhouse in the Papermill Broadcasting Plaza and the customer…read moreservice that was wonderful. They are very attentive and helpful, but will also let you look around on your own without bothering you. Mostly we were extremely happy with the sale prices on shirts and pants. Their sale prices are comparable to the prices you would pay at a Walmart, but of course the quality is way better.

Brian at this location was great. I am a Regional Manager for a retail chain and I know what…read morecustomers expect when it comes to great customer service. From start to finish Brian made my experience Great! I have shopped at other locations and by far he was the best!! Thank you Brian for a terrific Shopping Experience.

This store is absolutely wonderful. I found out they put a Torrid in my local mall and I jumped at…read morethe chance to check it out. There aren't many options for plus sized clothing in York besides Lane Bryant, so I'll drive the extra distance just to find clothing that isn't made for 40 year old women. I am 20 years old, after all. Torrid carries sizes 12-28, and their clothing is what I would describe as alternative chic. In case you didn't know, Torrid was created by Hot Topic for plus sized women specifically. First of all, the staff is extremely friendly and knowledgeable about their brand and it's sizing systems. A staff member helped me find the perfect jeans, which is absolutely unheard of for me. They were all warm and considerate, and kept checking on me while I was trying on numerous items of clothing and taking pictures. I was never once treated rudely, and their staff followed the practice of watching the customer but only butting in when the customer asks questions or looks confused. It makes the shopping experience better, because most other stores treat me like I'm stealing if I spend a significant amount of time there, or they follow me around and comment on each item I even look at. Torrid's clothing is trendy yet also made for comfort. I can't imagine trying on something of theirs and feeling like I have to take it off right away. They had everything you can imagine from sweaters, dresses, skirts, jeans, lingerie, shoes, jewelry, fragrances and more. Unfortunately I can not fit into their lingerie due to needing a larger bra size than what they stock, but I tried some of it on anyway and it was very comfortable and made me feel sexy despite being the complete wrong size for me. Their prices were slightly high for certain items, but other items were very reasonably priced. My favorite part of the store were the fitting rooms. When you walk into the fitting room area, you're greeted with a huge space with chandeliers, leopard print carpet, amazing lighting, and huge mirrors. This area is also air conditioned. When you go into an individual fitting room, it's very spacious, very well lit, has a huge mirror, and a fan up in the corner that you can control as you please. I've had the feeling of being hot, cramped, and sweaty in way too many fitting rooms in the past. Torrid's fitting rooms made me feel comfortable and important. They truly thought of every detail to make the fitting room experience a positive one for plus sized women, rather than just throwing together a fitting room area like Lane Bryant (where I've always been drenched in sweat as I try on jeans and sweaters). I love the fact that there's now a good plus size store in this part of Pennsylvania, because it's been long overdue. If you're plus size and want to be treated like a Princess, go to Torrid as soon as possible.