I've been coming here and seeing Dr Kim for about ten plus years. The staff are always very…read morefriendly and professional. Kim is very thorough in the exam and very friendly. It's great that I don't have any issues now. And since I've been wheel chair bound for the past year and a half it's kept me off the beaches in Hawaii and out of the sun.

Very kind and knowledgeable staff! I had some skin cancer removed and everyone…read more Made me feel very very much at ease! I was really worried but when I left the office I was know longer worried!

Dr. Machuzak was good when I got to see him, but when I showed up for today's annual appointment…read moreAFTER GETTING A REMINDER TEXT THIS MORNING (5/1/25), his office was CLOSED PERMANENTLY. I asked a receptionist for one of the other doctors what happened to him, and she said he closed the office some time ago. I showed her the reminder text from this morning and she said "Oh, his system is still sending out automated reminders" (!!!!). I called his phone number and a machine still answered and took a message, but I don't expect any callback. Why "Office Experience" is colored green above with no way to change it is a mystery to me. Don't believe it! TOTALLY UNETHICAL TO LEAVE AUTOMATED REMINDERS RUNNING, CLOSE UP AND SKIP TOWN WITHOUT BOTHERING TO NOTIFY SCHEDULED PATIENTS!

Not there most of time. Don't even let you know he's not there until you get there. Acts a little…read morestrange. Spraying the freezing medicine INTO HIS OWN MOUTH. Thinks this is funny. Something wrong here.

I have been plagued with dry flaky and very red irritated skin for over 4 years now. All over my…read moreface from my mouth, upper lip, nostrils, bridge of my nose, between my eyebrows, and my behind my ears and some in the hairline. I tried every OTC (Over The Counter) skin lotions. Some dried it more, some burned, some made it inflamed. It was pure torture. I didn't even like going out in public, if I did I would use tons of oils to try to make my skin stay moist, but it never lasted long. Plus it would get in my eyes and irritate and burn. Finally after a year I finally got an appointment to get in and see Dr. Cirelli. I made sure not to put anything on my face and it was so dry and flaky you could see it a mile away. Dr Cirelli, came in with his magnifying head gear on in his head expecting to use them to see. But as soon as he walked in, he could see my flaky face. He prescribed medicated lotion and antibiotics. After 3 days my skin was so awesome looking, I haven't see my face so smooth and bright without all that flaky and redness. I am so happy with my results! I am so glad I finally feel normal again!

Stay away! My mother in law was a patient of Dr Cirelli for about a year. She went to him with…read morerecurrent skin cancer on her leg. She saw him for an another lesion on leg about 3 months ago. He did a biopsy and it came back negative. If he would had looked at her history from a previous visit then he would know that this was another cancer. However we received a phone call and no further treatment. After this episode we decided to go to Arizona Dermatology and when we finally were seen this is what was on her leg. See Photo. They did a biopsy and it came back cancer and they recently excised it. Another issue we had with Dr. Cirelli, he never looked at her history or knew who she was when we went to see him. We saw him about 6 times.

Ok, now that I see the yelp rating for this business, things are falling into place…read more So, Dr. Johnson is fine, seems like a good guy, and all of the medical staff have been ok. My problem is that I had to wait nearly 45 minutes to be seen--other people came in after me and were seen before me. And THAT would actually have been ok if someone would have taken the time to say something, like "we're really sorry for the wait but we're understaffed today", or "we'll get to you as soon as we can, we're swamped today". Anything. Instead, I was just ignored. Everyone seemed fine with me rotting in the waiting room. This is really disrespectful of my time--yes, a big percentage of the patients here are older and as such many are retired, and I suspect they might not mind, but I still work and I needed to get back. And anyway, even if I didn't work this still wouldn't be ok. The idea that "you have nowhere to be, old person, so you can just wait" is not right. As difficult as it might be to find another dermatologist, that's just what I'll be doing. Can't wait to see that canned response from you, Lewis M!

Not sure what's going on with this practice, but it's not respectful of patient time. Why you ask?…read moreSo I schedule my annual full body scan a year in advance. So it's the same day we get a little snow in Prescott on 18 Feb. Get a call, appointment canceled due to weather. OK, a little conservative, but OK. Next available appointment with my regular MD is three months out. Really? After I made this appointment a year ago? So I schedule with another MD. Why an MD? Skin cancer in my past that was missed by a PA at another practice in TX. So I schedule with another MD a month later instead of three. Get another call a week prior to tell me that the MD is not going to be in the office that week. Probably Spring Break. That should have been in the schedule. OK, make another appointment another month out due to my travel plans that I was working around. Just got another call that the MD is not going to be in the office the day of my appointment and wants to reschedule while I'm on said trip! I give up and tell the scheduler that I'm done with this practice not respecting my time and hung up. Now let me be clear, the problem is not with the providers, but the front office. On a previous visit to the PV location, I noted a lot of "grab assing" going on with the staff that was less than professional. They also jacked up the prescription by sending it to Express Scripts instead of Walmart like I instructed. This was a semi-urgent condition that I didn't want to wait for a mail order prescription filling. Well that turned into a CF. I had to return to the office after wasting time at Walmart since they had nothing on this to get a paper copy after the order was cancelled with Express Scripts. So when I arrived back at Walmart, my prescription insurance coverage was denied due to the cancellation. Gee Thanks! There is clearly a failure in the front office management in behavior, efficiency, and management. I hope this gets the notice of the practitioners so patients are treated with the respect they deserve. Again, the problem is not the MDs or PAs but the staff who is supposed to support them. The staff is failing the providers. Response Edit: Their response proves my point! It's a generic form that is not accurate for this situation. "We pride ourselves on ensuring that every patient leaves our office with all their concerns addressed." I never even got to the office for three appointments scheduled. I will not waste my time with a computer linked debrief form in their internet public relations campaign. I also don't utilize unsolicited hyperlinks as it's an unsafe computer security practice. Arizona Dermatology Group (Owner) 10 hours ago Thank you for sharing this feedback. We're so sorry to hear this. We pride ourselves on ensuring that every patient leaves our office with all their concerns addressed. We would love the opportunity to learn more about this. Please complete our secure online form at https://forefrontdermatology.com/careexperience/. Thank you.

I came in for my appointment and was sitting in the lobby waiting to be called back when I heard…read morethe manager making a huge scene and being absolutely disrespectful to another customer. I asked that managers name, Shawna, it was honestly so embarrassing of a manager to act like that !! Absolutely disgusting behavior.

Incredible and knowledgeable staff! I rode a motorcycle for many years and now have lip cancer…read more Cacie saved my lip! So glad this place was highly recommended to me.

Dr. Cirelli and his team are fabulous. Great expertise and compassionate care…read more Special kudos to Ayana at the front desk/phone for being so amazing. Ayana is very kind and is always patient focused.

Dr. Cirella and staff professional and friendly. Very efficient and courteous. No long waiting…read moretime to be seen.

I have been going to see Carol at Skin Restoration for at least a couple years. I did not even know…read morethey do Laser Hair Removal (the category they are listed under), as I see her for numerous other services that we ladies of a certain age depend upon. Botox, injectables, lasers, all the latest and greatest stuff to keep the aging process at bay. I used to drive to various med-spas in Scottsdale every couple months for these services as I was not very happy with the professionals in the Prescott area. Someone recommended Carol to me and I am happy that I no longer have to make that commute. She is a Nurse Practitioner, her prices are very reasonable, and she is always on the cutting edge of the latest advancements in the field of anti-aging. And, she is just such a doll. Truly a kind, honest and gentle woman. Warm, yet always a true professional. She instills loyalty in her clients, as I used to be one to chase a good deal, but I don't feel the need to do that anymore. Her prices are good, and she takes such good care of you!! She also does not overbook, so there is no waiting time, which I appreciate a lot.

I love this place! Best experience with Botox I've ever had-and I've had a lot! Heidi is the best,…read moreand the prices are reasonable. Do it! You're worth it!

One session down, a few more to go! Kristin has been fantastic from the free in-person…read moreconsultation to making me feel very comfortable during the laser hair removal session. She walked me through the process as she worked and made sure I was doing okay. The location, nice to have a place in PV, where you don't have to drive into Prescott. It is very clean and neat! Kristin was caring, friendly and very professional. My skin which was worked on is already showing improvement, less ingrown hairs and bumps. I highly recommend this business, they know what they're doing! They also offer other skin needs, wonderful website. Thank you Skin Deep, thank you Kristin!

Reviews for this business are outdated. I have reached out twice in the last month to schedule, or…read moreat least discuss a procedure I'd like and no one calls/emails you back. Moving on.

I had a facial and dermaplaning with Raina and loved it! The products used are high end and felt so…read morelovely on my skin. The massage at the end was so relaxing. Raina was attentive and professional and answered all of my questions. Overall a wonderful experience. I'll definitely be coming back!

I just had my 3rd visit to skin Prefection and these gals are the best!!…read more I had Botox done first visit by Colleen and loved how she totally explained the whole process! Next 2 visits were to have fillers done!! Love, Love, Love the results!! Colleen is a true artist!!